So my daughter started at Pillars this Monday June 1st. Her 2nd day there which was Tuesday June…read more2nd, I sent my father up there to check on her around lunch time because she had listed off a few reasons for why she didn't have a good first day there. After my father got there and spoke to my daughter, he called me and told me that a little boy had punched my daughter before they went outside to play, and then while they were outside playing the same little boy kept teasing her and chasing her and also kicked her water bottle across the playground. I was surprised to hear this because I hadn't recieved a single call from anyone at Pillars about any of this happening. So I called up there and asked to speak to someone that was aware of what had happened, and after being on hold for 5 mins a lady got on the phone and told me she qould have to call me back and before I could say anything she hung up. About 5 mins later they called back, so again I asked to soeak to someone that was dealing with my daughter being punched, teased, and her water bottle being kicked around the playground and the lady said that she had talked to my daughter's teacher and they all were aware of what took place. So I asked her why I wasn't notified about any of this happening, and her response was " we normally only notify parents of a situation if the child gets hurt"... So I asked her how would she know how bad it hurt my daughter when the little boy punched her. After she realized how stupid she sounded, she then said "oh I misspoke, I meant to say that we normally only notify parents about a situation if the child is bleeding or gets bruised"... I dont know which statement was worse, but they are both bad, and most importantly wrong. I told her that just because my daughter was not bleeding, or whether she had a bruise or not, that none of that matters and they should have called me to inform me in at least a reasonable amount of time. But according to both of her answers, I highly doubt I would've ever gotten a call from them to notify me that a boy had punched my daughter, teased her, chased her, and kicked her water bottle across the playground.
At this point I was frustrated, and honestly wasn't going to keep my daughter around "adults" that were this out of touch with reality, and around people that clearly didn't really seem to care. So I told her that my daughter would not be returning ever, and then she started to get an attitude with me and then she hung up on me. So to all of the parents out there considering leaving their child under the care and supervision of The Pillars Christian Learning Center, I would advise you to seek care elsewhere if your child's safety is important to you. This all happened within 2 days of being enrolled there, I can only imagine all of the negative things that would've continued to happen if I left my daughter at that poor excuse of a Christian daycare. I would trust my dog to look after my child before I would ever trust anyone at The Pillars Christian Learning Center.