My car is a low rider so I went in for undercarriage damage after deterioration from this last…read morewinter's blizzard. I also had a nail in the my tire that needed a plug so I called ahead of time with questions about the parts I bought then showed up in person, days later. Apryl was so kind and welcoming, I loved the office and the family photos on the wall. The shop is calm and quiet. Anyone I spoke to was warm and in good spirits and that insures my loyalty, I rather give my money to these guys than the sub-par chain shops.

Complete bullshit, took my car there for coolant issue and they quoted me over 500 to replace the…read morewhole reservoir, and a bunch of other things came up to over a thousand. Turns out i just needed a new cap for the coolant reservoir, and a slight tightening.

Worse repaor shop in bronx. They don't have auto body repair guy onsite. The owner gets guys from…read moreother shops who are horrible. I'm taking them to small claims court for the headlight housing edge the bootleg body repair guy damaged when sanding down fender. The housing is 1200 new since my car is a 2020 tlx.

Absolutely NOT. They didn't even know my BMW should have sensors on my brakes. I had to go back…read moretwice to get it done and still left with my tires squeaking. I had to take them somewhere else. They did my brakes on the street instead of on a lift. No waiting area, offered me a crate to sit on the sidewalk. Terrible.

Friendly and fast service. Kind and not pushy. The waiting area was clean, restroom was clean…read more Their oil change price seemed fair. I will return here.

My go to spot for oil changes. Remember to make an appointment! Quality guys! I have been going…read morethere for 5 years now and they don't try to upsell you on other services.

I was pretty happy with the repair work. It was cheaper than the official Mini dealership's prices…read moreand the work was solid. Lots of good communication about what was happening and they paid attention to our time frame for getting the work done on time. Thanks much.

I've been going to Minh's with my BMW X3 for over 6 years. Always great service, always honest…read more There may be cheaper shops around but you get what you pay for. These guys stand behind their work and always do a great job. Highly recommended!

Billy is incredibly easy to work with, extremely honest and knowledgeable. He is a great mechanic…read more I was trying to decide if my 2012 Rav4 with 100K miles should stay in the family. Getting frustrated with dealers, I went to Billy who saw one brake set needed to be replaced. As far as my question, Billy did list a few preventative things should be done at 100k, but then gave me a quizzical look and said just drive it, i would be fine. There was no sales pressure, no quota calculation, just honest assessment I did have the preventative work done and Billy did also diagnose a soft whine as a wheel bearing just from a brief test drive. Changing the bearing gave him grief and turned into a larger project, but he worked late and changed his schedule and finished the work in time for a trip I had planned. His prices are very fair. The car is driving great. He is a really special mechanic - and person.

As a female owner of a 2004 Lexus RX 330 vehicle Billy makes me feel very comfortable with his…read moreadvice on what I should do to preserve my car. Billy is a great guy and doesn't have any gimmicks about how he conducts business! Fair prices and fast turnaround time, I am so happy I have found Billy to take care of all my vehicle repairs!!!

STAY AWAY!!!!!! Bought a car from them 3 months ago. Check engine light appears on the drive home…read more The same catalytic converter alarm has been there for going on 3 months. I brought it back to them 3 times. This last time they still have it for 3 weeks. I was told I have to pay for it. When I said no I literally was told F U your not getting your money back. If you want to go to court to get your money back then this is the place for you STAY AWAY STAY AWAY STAY AWAY.

STRONGLY AVOID THESE THIEVES. The manger is the the most annoying impolite jerk I have ever…read moreseen.Worst experience with a mechanic ever. The previous reviews seem fake: Reason? If it has been this person's first time to this shop (as it seems so) how does she know the shop has been remodeled????? This remodeling BS is something the manager maneuvers on a lot to deceive customers. I even once saw a video on CNN on this business (as a sample business in Manhattan) going bankrupt, but with some small renovations wants to revive. Here is my experience with these people: 1) OVERCHARGE (dishonest): I had to tow my car to their shop (was referred to by AAA). I needed to change a piece of hose for which they charged my $125 (you can by it from a dealer for less than $20). He kept saying that this is the price he has paid to buy it for me and when I finally asked for the receipt he started yelling ... 2) INCOMPETENT: Meanwhile I also had an electric leakage. He charged me a few hours at the rate $90/hour claiming that he has fixed it. I took the car and my battery kept draining and was dead again after 1 week. I took it there and he claimed that there was no problem with the car while it was clearly leaking. Their service could not diagnose the problem and they preferred to deny existing any problem rather than taking the responsibility for what they had charged me 3) I had lots of arguments after this problem. More interestingly they refused to give a written document that there was no problem with the car as they were claiming!!!!!!!! what eventually happened after I was insisting on resolving the problem (for which I had to call police), this nasty manager started yelling again and repeated throwing out all the names he seemingly has been called in his life. I kept the voice recording of all his 10 minute nasty insults.

I live in Indiana and was purchasing a conversion van from a Connecticut source. Dave worked with…read moreme on short notice to bring the vehicle in for a pre-sale inspection. He put the van up on the lift and showed me the items he looked at item by item. Since the van was in pristine condition they didn't even charge me. Great people at Model Garage!

Professional, honest, accommodating... that's all you can hope for when you need repair services.read more

Terrible customer service, why to leave your phone number online to call 4 times and someone picks…read moreup just to hang up on your customers without saying a word!

I have called twice. The first time I got an answering machine but did not leave a message. I…read moretried today and again got an answering machine. Left a message but no call back. I called another service.

The gentleman who runs this shop is an honest guy. I always come here for my annual inspection and…read moreeven though what I drive could be classified as a "beater", he has never tried to sell me a part or suggest unnecessary work to profit from. And if I ever did need any auto repairs, I would definitely think of going here. I've been going to him for several years and he's always been a humble, stand-up professional. Please show your car and this place some love at the same time.

I came in for a state inspection. The guy was very kind and caring, and was super fast! They are…read moreopen on Sundays too, which is a big plus! Highly recommend! I only removed 1 star because the waiting room chairs are very dirty