AMAZING Shop. Great Service. Honest and Efficient…read more I usually don't do YELP reviews, but I felt like this shop was a hidden gem that everyone should know about. Everyone at this repair shop is AMAZING!!!! Highly recommend!!! My car wouldn't start in the basement of a garage in the UES. My garage requested that it was towed between 12am-5am while the garage was closed. I called Active Auto at 3 AM (after another companies failure to have a truck available), and they were SO helpful! They sent a truck and a driver with another car to help me pull the car out. That same day they ran a diagnostic to let me know it was a starter and the price broken down into labor and parts. They were half the price of BMW dealership on the West Side. My car was fixed within 24 hours and ready to be picked up. They put a new starter in my car and it came with a 3 year nationwide warranty (BMW was 1 year only). They are very friendly, and the service was amazing. I HIGHLY recommend this auto shop to everyone.

Do not patronize these guys. I brought my car in for an inspection and brake check/repair. On day…read more1, no one could get the story straight -- 'you're up next,' 'your car up on the lift now,' 'why is your car here?' Toward the end of day 1, one guy promised to call me back in 5 min. I called back in 7 min. and, you guessed it, they had all gone home! On the 2d day, I was told: 'your car is up on the lift now,' and then 'there's nothing wrong with your car.' Even though I already knew that I needed new brakes. At 3pm on day 2, I went to collect my car. By then, I knew that no one had checked my brakes at all, although one guy again told me 'there's nothing wrong with your car.' At one point, a manager with whom I was speaking took a call. When he took off his mask to yell (louder) at the caller, I asked him to put his mask back on. His response: 'you can move six feet back from me.' Now I need to take my car to really get my brakes fixed. But hey, I got my inspection sticker. Nightmare!!

In spite of the Acura dealer telling me I needed thousands of dollars of repair work done, Auto…read moreCare East simply did the oil change and the maintenance service. Additionally, they reversed a mistaken charge for more than the original. I'm very happy with their integrity.

Excellent service. Worked with the insurance company. Did a full review before and after the work…read more A real UES gem!

People working there are always so nice and accommodating. Always show care and respect. The…read moreowner Mike is great, and so are other guys too.

It's a set up inspection They will find something wrong…read morewith your car to see if they can charge more. I made an appointment and was not on file, why make an appointment. I was 15 mins early but still had to wait. Customer service okay not friendly. Also make sure you check everything before an inspection at that place becuase they will charge you just for a little light bulb for your license plate $30 plus the inspection cost $37, I'm thought I would be lucky because I already purchased a light bulb but it was the wrong one for license plate bulb which was so small, so they will be truthful for there car inspection.

Fast, convenient, super friendly and easy to work with. I will be back again and again!read more

Autobahn is my new go-to shop. They do scrupulously excellent work. They are very nice people.read more

No matter how desperate you are - do NOT take your car here for an inspection…read more Owner 'Matt' agreed to squeeze us in. They barely looked at the car And it passed with flying colors. We drove around the block and parked for restrictions. While we were sitting there -less than 10 minutes after driving it away from this garage- someone pointed out our tire had a bubble! A very dangerous undrivable condition. When I went back to Matt, he said that was not an issue, and he was correct to give us the inspection sticker. Obviously it's not. I would have been better off finding someone not squeezing me in so we could drive the car today. And Response was so offensive he doesn't deserve our patronage.

This might be the first review I've left for a non restaurant business but had such a good…read moreexperience with United that I felt compelled to share. I'm not a big car buff and regular maintenance, inspections etc always lead to me being slightly unsure about what the service entails, what it should cost, wondering if I'm being overcharged etc... in the few auto shops I've been to over the years, there seems to be an unwritten "no questions" policy -- apparently we're all supposed to be auto experts. All the above is why I was so delighted by my experience with United. I was able to schedule my inspection with a quick and pleasant call. They took me in on time, conducted the whole thing in under 10 minutes and had me on my way. They were pleasant and kind and didn't seem so in a rush like other auto shops I've been to. They're family run which is nice too. Go check them out, you'll be in good hands!

I had the misfortune of having to take my car here due to some transmission issues. It was a bit of…read morea nightmare situation but the experience here made it a little less terrible. They were efficient, honest, and reasonable. I worked with Junior and he was especially kind and helpful.

I used Mike's for several repairs including a replacement of brakes and rotors. My 1918 Honda had…read moregone well over 70,000 miles before they needed service! Anyway, Mike's did the work thoroughly and well. It did take a week because they are busy, but the job was excellent. They are reliable and priced mid-range for Manhattan, not especially high or low. The people are nice, everything is made transparent beforehand and they know what they are doing. This is the place you are looking for as your go-to for auto repair uptown.

the are knowledgeable. They are efficient and trustworthy. they are courteous and straightforward…read more if they were your banker you could trust them with your holdings. i obviously cannot recommend them highly enough.

I love this place. Been coming here for over ten years and they're always friendly, fast and fair…read more They communicate with you throughout the whole process and explain everything - there are never surprise charges. I'm so grateful I found them - a car repair shop you can TRUST!

Came in with an exhaust issue that my dealership screwed up and wasn't willing to resolve…read more These guys took a look, came up with a practical solution, and had it fixed in under 30 minutes. Very fair pricing and no upsell. Highly recommend.

Ozzie was extremely helpful to my daughter who had the Cadillac converter stolen from our reliable,…read morebut old model Honda in New York City. She would've been stranded coming home for Thanksgiving and he was answered all her questions (and my husband's )thoroughly and took care of the issue in a timely manner