Wow, in addition to my previous update with their absolute disaster of a botched diagnosis, these guys apparently parked my car on the street so I got a parking ticket, and then destroyed it before I picked up my car. I moved and just got a final notice in the mail from the city right before it went to collections. $125.
Never use these guys!!!
EDIT on 10/29/15: Response to Mike's comment below calling me a liar: I took my car here once, back in April 2015, and that's when I got the ticket. I didn't post about it until recently because I didn't know; these guys threw the ticket away so I never knew about it, and then I moved out of state and didn't get any notice from the city until right before it went to collections.
Also, Mike never tried to call me, or at least he never left any kind of message. I love that he thinks that I should call random phone numbers that don't leave a message back.
Mike's response below to a dissatisfied customer says more than I ever could about whether you want to take your car here.
EDIT on 11/11/15: Here's a scan of the ticket I received: http://take.ms/WZYfV
Note that the address is right in front of Mike's shop, and the date was when I had my car there back in April. I wouldn't be that upset about the ticket; these things happen in NYC, but the fact that they clearly destroyed it to hide the evidence (almost getting me sent to collections) and then Mike has attacked me and called me a liar here is way over the line.
EDIT on 2/12/16: Mike had his attorney contact me after the last update. He also called me himself and claimed that the NYPD has it out for him and tickets the cars in front of his shop but doesn't leave the tickets. Right.
After a lot of back and forth, they agreed to send me a check to reimburse me for the ticket. It's now been three months and I haven't received a check. What a surprise.
They also tried to get me to agree to take my review down if they paid me, which I'm sure is a gross violation of the Yelp TOS, and is pretty sad as well.
EDIT on 3/18/16: Surprisingly, I *still* haven't received a check from Mike. Must have gotten lost in the mail. Hey Mike, don't hesitate to email or call if you've lost the address and need it again. I know you would *hate* to feel like your ethics have been compromised by not paying what you agreed to pay for your mistake.
EDIT on 5/11/16: I won't keep you in suspense any longer: Mike still hasn't sent me a check like he promised he would. Maybe he's lost his checkbook? Maybe he can't afford the stamp? Mike, if you're reading this, I'll accept Venmo so you can save the stamp. I know there's nothing in the WORLD more important to you than your ethics, right? That's what you told me, over and over, right before you said you'd send me a check. That was about six months ago though...I'm starting to wonder if you were being truthful about those ethics. read more