Have gone here for a few years for State Inspection and was place was always "questionable" But there is new management and the service and attention has done a 180*. David was so helpful and seems very sincere. Will go back for other services when I need them. Ignore the old reviews and give this place a try or a second chance read more

Wow, I didn't expect this level of service as a new customer. David and Samir were patient and kind throughout the entire process. I had seen both older and newer reviews but decided to give this place a try--after all, how bad could it be just for an inspection? Plus, it's not far from my apartment. I'm really glad I took the chance. It seems the shop is now under new management, and it shows. I'll definitely be bringing my car here for all future services. So glad I found a place I can truly count on! read more

Great service. My fleet uses them religiously. Requested service is addressed asap. Value isn't bad but only use for company vehicles

Not even 1 star!!!! Stay away from these scanners terrible business and owner!!!! Establishment worker gave me a price for a wheel alignment of $70 and then once the job was done the owner changed the price to $100 and told me they will not give my car back unless I pay the new price. Even his worker told him it's $70 and the owner said No it's $100 or she will not get her car back. Even the worker was disgusted with his scam robbery!!!! Then owner proceeded to say he will charge an extra $30 on top of that for any credit card charge. Stay away from this establishment! read more

Can only speak to my experience getting a NYS inspection. I showed up without a reservation on a weekday morning. I was in and out in 15 minutes. Pleasant and very easy experience. Will be my new go to for inspections read more

Took my car in for inspection last week. The man told me that my 2 front hub Bearings (had no clue what this was) needed to be replaced. He took me under the car and pointed to them and said they were worn out and it was unsafe to drive. He also shook my tire and said the worn bearings are causing my tires to be loose. Told me it would be $900. I left and brought it to Auto Care East on E 94th St. a few days later and asked mechanic to check my hub bearings. He said my car was perfect and bearings were good. Left paying $37 for my inspection. read more

They're so full of shit I'm at the full service but nobody's coming to the car it to a few minutes of beeping for them to say they're closed. You can pump your own gas though side eye TAKE THAT DAMN 24 hours sign DOWN!!! read more

This was my 4th year in a row getting my car inspected here (I'd had very good experiences before). This time...not so much. I called the afternoon before to confirm what time inspections started, and was told 8:30. The morning of, I called again to confirm and was told 9:30. When I arrived, NO ONE HAD MASKS ON. They had a small plexiglass shield in the office area, but really? what's that helping? Then, one of the guys said my car needed more than $1200 in repairs (seems to be a popular amount, based on reviews here). Miraculously, my car still passed. I had my guy outside the city take a look, and he said I could probably use an oil change and a little air in one tire. That's it! read more

Took my car to to this shop for repairs. They charged me over $1,200 & did nothing! They were supposed to replace my front and rear EM parking brakes. A week later while driving all I could hear was squeaking from my car when I turned or needed to hard stop anywhere. Took it back to the shop and they said nothing was wrong. I took my car to a different shop and the checked and it turns out these guys didn't replace anything! I had to pay another shop to do the repair and now I need to file a report with DMV because East Side Auto Service won't give me my money back! Stay away from this place these guys are nothing but scammers. read more

Most friendly and dependable car shop. also very reasonably priced . Had my Mazda Protege 5 car timing belt , wheels alignment , inspection, brakes , 100 K service done, better than the overpriced dealership. 08/14/2013 Again this place and their staff as before, did it again. Great service and helped me to get a new transmission at a third of the cost from the dealership. read more

Emission test in 15 minutes on a Saturday morning. read more

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Took my car in for an inspection. They said I would fail as I needed to get new brakes, rotors and had a broken axel that needed to be done right away. Seemed strange as I have had the car a year, so I said I didn't have time and left. Would not give me a written estimate. My normal mechanic said the car was perfect, I paid my $37 and got my inspection sticker...... read more

This business is a scam, do not go to them. I went there for my transmission, they "fixed" it and told me a have 1 warranty on it. 3 mois later, the transmission broke down and I took it back to them, after 2 min of "checking" they said, it wasn't the transmission but I need a sensor, some brake jobs and transmission oil, I laughed and told them to fix my transmission. They called me to tell me that it was oil leak in the transmission and to come pick up the car. The transmission is still running but it need some work and they are not willing to fix it now. They charged me $2100 for some bs work they did. I repeat go somewhere else. And file a complaint against them from the dmv, so these scammer can go out of market. read more

Staff is friendly, service is fast and reliable. Not knowing much about cars, I appreciated that the mechanic showed me what was wrong and explained to me exactly what the plan was to fix it. Prices are good, much better than what I would have paid at the dealership. Definitely going back to them in the future! read more

Took my car there for inspection. They told me I had a broken axle that had to be replaced and it would cost $500+. Didn't sound right because it had gotten a once over just months ago at the Hyundai Potamkin dealership. Left this lying station and drove straight to the dealer. He said there was a tiny leak in the axle, that no repair was necessary, I paid only $37 for the inspection. Moral: don't trust these guys read more

Billy and staff are amazing, respectable and go right to the problem of the vehicle. I am a true believer of safety and so are they. I have not have any problems in having to schedule an appointment. They are always willing and able. Excellent people skills. Thank you so much, M. Cruz read more

WARNING VERY BAD SERVICE, FRAUD wheel came repaired, in two weeks it went down agen, get the different prices, geeven proposed 10$, take finally 30$ read more

Open 7 days a week. Friendly and professional staff who do a good job of making you feel taken care of. We were in a pretty dire situation when one of the bolts on our right rear strutt broke clean off (eff you FDR...) and luckily this place was just a few streets away. We were able to crawl over and after Sonny took a look, he provided good honest advice, took down our information so he can see to ordering the parts needed, and even offered to store the car in his garage until it was fixed (at no extra charge!) After a relatively small bill (given the circumstances), we were able to pick up the fixed car exactly at the time promised. Happy with the service at East Side Auto! read more

I went in for a car inspection yesterday. I was greeted by Sahid. He was very professional and courteous. Inspected my car promptly, I didn't even have to wait long. Overall had great service. read more

Went for a state inspection and couldn't be more pleased. They were busy but moved through customers quickly.

fast and nice. this is where i go for inspection and all auto repair stuff always feels the car is in good hands

These guys are straight up crooks. I brought my car in for an inspection. They put it up on the lift and five minutes later came in looking like my dog died and said I needed $1200 in repairs in order to pass inspection. They brought me under the car and pointed to who knows what with great conviction. I had them print their estimate up and took it to another station. Where by the way my car passed inspection without ANY repairs. They couldn't even figure out what the estimate was suggesting with it's $500 in parts. Stay FAR AWAY. Go to Auto Care East 243 East 94th - Anthony Zacharias - that is a station you can trust and stick with. These guys on 106th are straight up hustlers. read more

needed my vehicle inspection, i called them, they said they were closing soon, they got it done, no stress and market price $37

I had the same experience as several other posters--went in for a state inspection and was informed that work needed to be done, specifically, that the "brakes were low and a new brake pad was needed" in order to pass inspection; the cost for this work would be nearly $500.00. I declined and then immediately brought my car to another inspection facility--the car passed inspection with no problem. Go here at your peril. read more

Best guys ever love there work and prizes espesly the manager great gut and berry help full

I did inspections here twice, until all of a sudden my car "needed" a $1,700 brake job due to "brake fluid leaks", etc. They also took the wheels off my car to find out why it was squeeking but I asked them not to do this and that I'd like to get my car off the lot. They wouldn't release my car until I paid them $250 for their effort. Nothing was done. I took my car to another auto service in Manhattan - they said my car was perfectly fine. These guys at East Side Auto are hustlers. DO NOT GO HERE. read more

Terrible experience here! Pulled into the station to get gas with 2 kids in the car and the attendant tried to let a BMW cut in front of me and another car. Caused a huge jam up in the gas station. When I said not only was I here first but the car behind me as well, he told me to go F@ck myself over and over. He repeatedly grabbed his genitals yelling at me what are you gonna do about it!!!! I guess the BMW gives a better tip??? I don't know? But horrendous customer service. I will NEVER go back here again!!!!!!! Neither should you! Someone with more time and no kids crying in his car would have knocked that guy out! STAY FAR AWAY FROM THIS PLACE! read more

omg. they were great. took me right away on a sunday afternoon. the state inspection cost $10.00 cash, and was done quickly.

Quick, efficient, courteous service. Have been getting the annual inspections for my cars here for many years. No attempt to sell you on repairs you don't need. read more

We brought our car in for an inspection, which went well. We had also asked for them to do some other work on the front of our car, and they said our rear brakes also needed to be replaced. A day after we picked up the car, our rear struts were clanking so we brought the car back, and they said they needed to be replaced. We just had struts put on rear 3 years ago and we only drive 7000 miles per year, so this seemed very fishy to us. Needless to say, we went back to Monroe Auto who guarantees our rear struts, and they said only a screw was loose and that we didn't need new struts. Glad we didn't waste $600 on something we didn't even need. read more

Ron and crew are courteous and quick. But they'll always try to get you for stuff that you don't need. They charge you for cutting rotors to "prevent squeaking" and "remove rust" even though this isn't done anymore and there's no rust where the pad hits the rotor. And will tell you your pads are down to 10% when they're really above 50%. My suggestion, they're good for oil changes but if they make any suggestions for work that's needed--get a second opinion. I don't think they're so low as to actually cause problems to your car. But if suckers get wise to their tactics, it might be the next step. read more

Just witnessed a woman get destroyed by a guy I'm told is the owner for having a credit card instead of cash payment. She insisted he hadn't alerted her about this prior to service, to which he responded by screaming at her to "Use your head and your eyes!" to read some sign apparently posted somewhere (I didn't see it either,) insulting her, berating her, ridiculing her, to the point I thought the woman was going to have a nervous breakdown. He was so loud that I could hear him standing just outside of his office. Then I watched her return because of an error in the details of her receipt, for which he not only did not apologize, but continued to ridicule her, boasting of his "many happy customers." She looked so upset I wanted to go over there and offer a hug. That guy displayed himself to be aggressive, irresponsible and arrogant when pressed about the lack of transparency, quality and accuracy of his customer service, and I certainly would not feel comfortable doing business with him. Just appalling. read more