March 2020:
This is an update to my review written about NY1 Transmission by John S. well over a year ago on google reviews.
The Good news: the transmission done on 1/25/2018 for the 2001 Toyota Corolla is still working as it should shifting nicely. No problems there. Now to the bad.
Problems: 2 separate issues come forth and the car was brought to NY1 Transmission to get fixed; not blaming them for the problems but for the shabby repair work.
Problem: The Knock Sensor--- charged $380.00 by NY1 Transmission done on 6/12/2018.
My daughter had a knock sensor code come forth a couple of months after fixing the transmission with NY1 Transmission. She took it here and they replaced the knock sensor after verifying it was the knock sensor that was bad. They put in a new knock sensor but the way the mechanic wired it, soon after the three month warranty expired, the knock sensor code came back. I called Freddy in Sept. 2018 about it and he said there was nothing he could do since the 3 month warranty had just expired. He previously checked it and told me the knock sensor wire was coming loose and kept separating. To me, Freddy sounded like the only option was to pay another $380 to repair the knock sensor again. Not satisfied with Freddy's response, I took it upon myself and found where the wire was separating, connected it with electrical tape and the knock sensor code went away. But once again, the code came back about a year and a half later. Knock sensor repair work on most vehicles are costly and labor intensive.
My question is: why didn't the mechanic do the job properly by replacing the connector, using heat shrink tubing to seal the connectors and applying electrical tape to correct the problem in the first place?
I took it to another mechanic in Feb. 2020 and he corrected the problem by doing the proper fix as stated above. The knock sensor code is gone, fixed. The cost $$$? Whatever I wanted to give him. He was a kind and thoughtful mechanic who easily fixed NY1's faulty repair work in minutes. Shame on NY1 Transmission!!!
Problem: The Valve Cover Gasket--- charged $100 by NY1 Transmission on 4/4/2018.
my daughter took the car to NY1 for a leaking valve cover gasket.
One of Freddy's mechanic supposedly took care of the gasket leak.
As usual, I check her vehicle monthly and noticed an oil leak in the engine bay. I monitored the leak for a while. Then one day, the car started shaking and I pulled the spark plugs and noticed oil in the spark plugs wells, leaning on the suspicion of a leaking valve cover gasket. Sure enough, it was. (The faulty gasket repair work revealed itself in Feb. 2020, less than 2 years later.) The oil was leaking through the gasket where it should protect the spark plug wells.
When my father in law and I dismantled the valve cover, the "gasket replacement" was hard and looked like it was either never changed or they used a cheap replacement part (my suspicions.)
I bought 4 new spark plugs, a new valve cover gasket, cleaned up the mating area, used gasket maker in 2 areas near the timing chain and tightened up the valve cover. Everything went without a hitch and best of all, no more leaks. My father in law and I had to fix NY1's faulty repair work ourselves.
Once again, shame on NY1 Transmission.
Ultimately, I am pleased with the way NY1 rebuilt the transmission and have no complaints about that, but as to the mechanic(s) who were responsible for the knock sensor and valve cover gasket repairs (these were done on 2 separate days), I question their ability as mechanics. They need a refresher course and need to pay attention to detail in how they repair vehicles going forward.
I want people to be aware so they can make an informed decision as to whether they should take their car here for repair work.
These 2 repair jobs (knock sensor & valve cover gasket) cost almost $500 and honestly, we did not get our moneys worth and for these reasons I will not be a returning customer. read more