They handle so much volume. They are always helpful. Appreciate this business a great deal.read more

This is the most disorganized and poorly run business of any type, anywhere that I have ever seen…read more I will never use their services again. It's unfortunate that they have a monopoly, but from now on I will travel a greater distance in order to have a more confidence-inspiring experience. Among other complaints, their tracking numbers are never working, they lost one of my packages and were useless in helping me track it or file a claim, and their customer service is generally poor. There was a young woman when I went in this week who was terrific! They need several more competent and well organized employees like her to turn this disappointing business around.

This is one of my all-time favorite post offices in New England, and it's in one of those historic…read morebuildings (much like the one in Rutland, VT) that only add to the coolness factor. Personable and knowledgable staff, attentive to the customers' needs, and THANK YOU for the 'no cell phone' policy for the main interior lobby/counter, ensuring customers have to give the same attention they get (and not hold up everyone else in line, come pre-Christmas crunch time). Kudos!

A disaster. I mailed a package and sent with delivery confirmation. The delivery person claimed…read morethat the package was left with " an agent, front desk or mail room" It's a single family home and they never tried to get a signature. The package was left under the mailbox in the rain and was vandalized. Someone smashed the side of the box and removed a pair of gold earrings leaving the soggy crinkled smashed box behind. I tried 8 times yesterday to call the post office. The phone rings for number of minutes and then disconnects. I am going to try today again. usps will hopefully cover $100 of their insurance but I am out $200.

I had an awful experience here. Near closing time, my girlfriend and I were in the store when a…read moreworker instructed me to use an alternative door to pick up tape. The moment I returned, another employee--who hadn't moved from her desk the entire time we were there--suddenly jumped up, yelling "What are you doing?" three times, in an aggressive and confrontational tone. It was clear she assumed I was committing a crime--stealing mail, of all things. Only after realizing she had just racially profiled me did she attempt a weak, half-hearted apology. The situation could have been resolved with a simple, professional "Hey, why did you use that door?" instead of immediate hostility and accusations. This kind of blatant profiling is unacceptable, and the employees here clearly need conflict resolution training--or at the very least, basic respect for customers. If you value being treated with dignity, skip this place and take your business to FedEx instead.

Stated they tries to deliver a piece of my mail and left notice and didn't do so. I am tryingto…read morereach the post office about this piece so I can pick it up and the can not even leave a message due to mailbox is full. Total bs that they don't eve really try or leave a notice at all. Not impressed at all. Have had this happen more than once. Think you need to get this straightened out ASAP. If youstates youleft a notice you should have left the notice in my mailbox. But I had nothing in my mailbox nor on my door. Someone was home all day on Tuesday. So no excuses for this to happen. 2 people will be home today so no excuses

They said they tried to deliver but could not do so...whatever this mans as I was home the whole…read moreday and there was no problem getting to the door. No slips left. Obviously they did not even attempt to deliver. I tried calling but no one can actually get through. I see other people have gotten status as delivery attempted. I am here to sat NO delivery was not attempted. Others have said could not access...that is a big NO also since I had no blocked area where they could not access the door. No way to even get a call to them. This is unforgivable. I can not even input my track number since I can not speak to a person on the phone and the automated system is a joke.

Plan to show up 15-20 minutes before "closing" or you will be turned away. I understand not coming…read morein at 4:29, but showing up 10 mins before closing with 2 people in line and you're "closed".

I appreciate service with a smile but to chit chat excessively when there are 5 ppl waiting is just…read morenot ok. Also moving at a snails pace with no sense of urgency.

No one there! NOT a FUNCTIONAL POSTOFFICE!…read moreNo mailing any packages from here sadly !

Oddest entrance to a post office I've been in yet. By far. It's in a building with other places…read more Parking in back and you walk up a fairly rickety staircase. They have P.O. boxes. Local announcement board looks well used. Once you find it it's super welcoming. 4th star for that.

Lousy service, or no service. Got email from my prescription service that my medicine had been…read moredelivered. I went to mailbox-nothing there! I called local post office and some kid answered-didn't have a clue as to what to do. I often see missing and miss-delivered mail on the local Forum. People are trying to find their own packages out here. This PO has a history of bad service.

I live in Lebanon, NH and today (February 24, 2023) have tried 4 times to reach a post office staff…read moremember by phone to inquire into a recent change of address for my elderly mother. The experience is as follows - a brief outgoing message describing service area, window hours, advice on tracking packages, etc., reporting vandalism, passport services. Remain on the line and someone will be with you shortly, then your call will be transferred to the operator, then the phone rings again for quite a while until a busy signal ensues. No one EVER answers.

They lied about not being able to deliver a package; they literally have a key to the lobby of my…read morebuilding where all of the mailboxes are. I have been trying to call them now to find out what happened and how to get my package, and they won't answer the phone. I've literally let it ring until I get disconnected two minutes later. I've called multiple times and they just won't pick up. I'm astounded by this level of poor customer service.