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    I Ship Express

    3.0 (4 reviews)
    Closed 9:00 am - 5:30 pm

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    Staples

    Staples

    (10 reviews)

    I have never had a bad interaction there is over 15 years. Not perfect customer service but quite…read moreadequate and they have always given me decent advice on technical issues

    This place never ceases to fail me. Years ago, I went in looking for a text to speech GPS and went…read morein looking for some guidance and product explanation. Which Garmin or TomTom had that feature? Which offered other country/city maps as additional features--free or for a price? The gentleman who was 'helping' is still working there, but he was barely working, then. His customer service assistance? "Call TomTom and Garmin and ask them." So, I went to Target in Keene where all of my questions were asked and answered and Target made a $400 sale. Last autumn, I ran in to Staples, again. I don't know why I persisted in my idealism. I needed a teensy PC laptop for some work which performs only on Internet exploiter--imagine the horror--but I needed a small and portable machine. The same 'gentleman' offered to assist and--again--offered me no answers to any questions but for the fact that this machine did support ie. No offer for initial setup or information about quirks not even an offer of the dreaded 'insurance fee' wherein places like Staples and Best Buy charge you Estes up front to get repairs and assistance for which you will still ultimately be charged on the backend. They are the only 'game' in Brattleboro, but I should always opt to drive to Target in Keene. Unfortunately, I didn't. I popped in yesterday with two quick questions about my machine. The tech 'support' guy was amenable to my questions and said he'd be right back with s price quote. I was incensed! I told him I would not be paying for such a petty thing and I left. But I turned around and went back in to complain to a manager! His response? " Of course we charge. Would you expect the car dealer to give you free oil changes?" As if Staples offered anything akin to the worth and value of a vehicle. He nastily checked at least my keyboard functionality but was pretty condescending--and sloppy--throughout. I understand this is a chain and there are corporate policies in place. But I also understand Brattleboro is a smallish community and these morons make no adjustment for that. I also know that I've had cashiers at other Staples who couldn't--actually could NOT--make change without the computer/cash register doing the math for them. And I mean $20 minus $2... So, thanks Staples on Putney Road. Thanks for maintaining an employee and Sercixe standard way below the median! Here's to never giving you another red cent!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (26 reviews)

    This FedEx location has been like a breath of fresh air from the start. I am very impressed with…read morethe quality and service this team provides with every order placed! Dana has been incredibly helpful, and she works diligently to ensure the results match the expectations. This location handles orders rapidly, with fast turnaround times -- I couldn't be happier with the service! Thank you Dana and the team!

    Very disappointing experience at this FedEx location…read more I came in with a prepaid package in a reused shipping box. There was an old black-and-white hazardous materials marking from previous use, unrelated to my shipment. I fully understood the concern and was willing to remove it immediately. However, employees Rory and Gracie refused to provide even basic assistance when I asked for scissors. After I explained that the package contained shampoo (not hazardous materials), I was still told they would not accept my shipment even if I removed the old label. I was told the only option was to buy a new FedEx box or place my current box inside another box purchased from them. As a result, I had to go back to my car, spend extra time removing the label myself, and return again -- wasting my time and causing unnecessary stress. What made this worse was the rude and dismissive attitude from Rory and Gracie. This was not a complicated situation, and it could have been handled professionally and respectfully.

    FedEx Ship Center

    FedEx Ship Center

    (24 reviews)

    This Fed Ex is a joke. EVERYTHING we order and is supposed to be delivered via FED Ex doesn't get…read moredelivered and is always delayed then they call and ask us to come pick it up, which is 40 minutes from our home. If we wanted to drive to pick it up, we wouldn't pay to have it delivered. Lazy employees. Literally the worst. The sad part is we order from Butcher Box and then the meat is bad when we finally receive it. This is the 3rd time this has happened with the meat and will be the last. We'll switch to Moink who delievers via UPS and has a lovely driver who drops stuff off to us. Not sure why UPS can figure out how to deliver packages when FED Ex can't. Terrible store. Don't use them.

    Arrived 10 minutes before closing and the lady at counter asked me if i was just dropping off. I…read moreresponded by saying one of my packages needed a label. Her immediate response was i close at 2! (She was helping one customer). I looked at my watch with 7 minutes until her apparently iron clad deadline and asked her what i was supposed to do with that information? She blurted come back monday! I laughed at her. The guy being helped told me UPS in Lebanon was open until 4. I went there, i will now always go there. Arrived 10 minutes before closing and the lady at counter asked me if i was just dropping off. I responded by saying one of my packages needed a label. Her immediate response was i close at 2! (She was helping one customer). I looked at my watch with 7 minutes until her apparently iron clad deadline and asked her what i was supposed to do with that information? She blurted come back monday! I laughed at her. The guy being helped told me UPS in Lebanon was open until 4. I went there, i will now always go there.

    I Ship Express - shipping_centers - Updated May 2026

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