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    US Post Office

    1.7 (76 reviews)
    Closed Closed

    US Post Office Photos

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    Reviews With Photos

    Rob G.

    This location is in West Hollywood on doheny drive, it is one of the smaller post office locations. It's definitely a great location if you're looking to get in and out earlier in the morning as that is golden hour for visiting this location. If you visit this location at lunch time you will definitely be waiting cuz there's only one person maybe two at the window. Overall there is street parking metered and unmetered

    Greeting cards for sale
    Mary B.

    I came here to get an issue resolved with a package delivery to be geotracked. James went above and beyond to help out. His supervisor was also helpful. I would recommend this location. Super nice staff and very clean, and air conditioned branch. Parking is metered on Doheny or side streets that accept cards or coins.

    Closed at 3pm on a Monday, waste of time coming here. Doors are locked, nobody inside.

    Rude Employee at this Location
    Michael C.

    Poor Customer Service!!! I think the USPS should look into this location as their employees here need to be re-trained at their customer service skills. Please read all their negative reviews as they are all true. This isn't my main post office but I have only been at this location a hand full of times and every experience has been terrible. First off, they lost my Ebay package I sent off a few months ago. Recently I had a problem with a package that was sent out and returned. Their supervisor Michael La Bomme is very terrible at his job, and will never answer his phone or emails. As for the employees, Shawnny and the other front girl, maybe you should care less about your nails and more about treating your customers nicely and please loose the attitude. Your in a job dealing with people everyday, maybe you need to think a how a little friendly customer service goes a long way. It is just sad human interaction as we come here to mail stuff out and all we get is attitude. Stay from away from this location, as the service all around is terrible!!! ZERO STARS!

    Closure note.
    Michael K.

    I wish I could combine two reviews together. Earlier in the day Monday I went to mail a package and card at the Fairfax location (just two blocks from my place). I spent 20 minutes in line hoping that I would get to the front of the line where the ONE employee would help me. After 20 minutes I cut my losses and left. At about 3:45 I went to the location on Doheny in hopes that I would have better luck. Instead, I encountered this small sign and locked doors (inside). Apparently, staffing is an issue here too because this location had to CLOSE for lunch (reopening at 4:00). I tried to use the self service machine but wasn't confident about it so I got back in line. Because I was third in line, I must have told 10 customers that they were closed until 4:00 when they walked in and exclaimed "ARE THEY CLOSED?!" 4:00 came and went and at 4:14 the ONE employee sauntered up to the door and let people in. At this point I was first in line, as the two people in front of me had left. Without an apology or any sort of acknowledgment I was asked how can I help you. After I asked if I could send my envelope first class was given a price for priority mail. When I questioned the price, I was told that it was slightly over the weight limit. This was her only acknowledgment that I wasn't able to send it the way I wanted. I decided that the best thing for everyone concerned was to leave quickly so that the huge line behind me could get their business taken care of. It's no wonder that the post office is in trouble. If this was a store or restaurant it would have closed long ago.

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    20 days ago

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    1 month ago

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    2 years ago

    Says open at 9am Monday- Friday and I have come here several times and it's closed past 9:15 am. Staff is rude and not helpful.

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    7 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    Old lady is so rude for no reason! They make you feel like an idiot. No hello, no thank you. Attitudes for no reason.

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    8 years ago

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    7 years ago

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    3 years ago

    Bad customer service. Young lady working at the desk was rude and dismissive of my simple questions.

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    6 years ago

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    4 years ago

    This Post Office does a heroic job with little support from USPS--efficient, good customer service, against all odds.

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    8 years ago

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    Ask the Community - US Post Office

    US Post Office - Love that they have the American flag!

    US Post Office

    1.6(77 reviews)
    0.8 mi

    I was in Century City and needed a post office. This was the nearest one 11min away so I went. I…read moresaw the reviews were not the best, but how bad could it be :-/. Metered Parking on street was packed so I parked around the corner in the public parking lot. I walk in to the post office next to the grocery store and handyman store and the line was looong with only one person helping. I was about to leave and go elsewhere but then I thought to use the self service machine with scale. I went looking and unfortunately this is a very small post office that looks to be going through redecorating and they don't have it. So had to wait in the line but people got frustrated with the wait and left so I was closer. It was about 10-15 minutes to get in and out. The cashier was nice, but I probably will never come back here because of the wait and lack of supplies.

    Went to the post office to buy 2 international stamps for some thank you notes. Online it says they…read moreare open from 9am-5pm. Upon arrival at 11:15am, a worker who was there slammed the door in my face and locked it, stating she was going on a break and wouldn't tell me when she was going to come back. A lady who was standing outside also said that they told her to "go away" too with no sense of when the post office would reopen. Misleading hours and terrible customer service

    Photos
    US Post Office - Gift cards

    Gift cards

    US Post Office - Front desk with 1 staff member

    Front desk with 1 staff member

    US Post Office - Cute ways to ship!! Nice if you need to ship a gift!

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    Cute ways to ship!! Nice if you need to ship a gift!

    US Post Office - Storefront

    US Post Office

    2.0(283 reviews)
    4.1 miPalms

    After driving like I was in Grand Theft Auto, I finally arrived at the post office at 5:57pm and…read moretried my hardest to park the massive minivan my boyfriend rented. As a petite woman who's 5'2", this was a bit of a challenge, and I didn't even pull all the way into the teeny, tiny parking space because I didn't want to scrape the car on my left or the concrete pole on the right that I was wedged between. I raced to the doors right as they were about to lock them and caught my breath. One more guy made it behind me. The line was long and going all the way out into the lobby, and even though there were only 2 postal clerks behind the counter, the line was moving fast. The clerk who helped me was a friendly lady whose name I don't recall. She may have been wearing a name tag, but I forgot to check. She asked for my tracking number and ID, then went back to retrieve my package. She came out a moment later, I signed for it, then bid everyone goodnight and happy holidays. In and out in under 20 minutes! I was surprised at how patient and friendly both clerks appeared to be, considering the long, holiday line. I'm sure it will only get crazier and crazier leading up to Hanukkah and Christmas, so try to get there sooner than later, and give yourself ample time to beat the traffic and navigate their small ass parking lot. Don't be like me - I mean, "someone who isn't me" - driving in the bus lanes and speeding to get there! Happy holidays and happy new year!!

    The employees at the service area were friendly and efficient. However, the woman who handles the…read morepassports clearly hates her job. She was rude, menacing and kept racing her voice and making us feel uncomfortable for even asking questions. She shouldn't be there and it looks like she's had several complaints in the past. I would highly recommend you to go elsewhere for your passport needs and not have your day ruined by someone who is clearly unhappy.

    Photos
    US Post Office - Slooooooooooow service today... been in line with 12 behind behind me for 15mins

    Slooooooooooow service today... been in line with 12 behind behind me for 15mins

    US Post Office - Free covered parking!

    Free covered parking!

    US Post Office - To the right...

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    To the right...

    US Post Office

    US Post Office

    1.8(317 reviews)
    2.0 miFairfax

    The reviews don't lie, they like Shakira's hips. I can't…read morepretend this location is great when it isn't. If you've been to one snail mail shop, you've been to them all. The differentiators are usually if they have good parking options (the answer here is YES, a lot that you can usually snag a spot in but just make sure to exit at the stoplight instead of getting caught in the Grove's traffic's crosshairs) and the humans working there. Goooooooodness this post office disappoints on the staff. I see staff not respond to customers' as they ask questions while they chat to each other between the windows. I experience the same half the time, just no response. My friend went in to bring mail from a past resident & they just grabbed it and cut him off not letting him finish a sentence. The line gets sooooo long sometimes and I'm sure the crabby staff doesn't leave anyone feeling good about their experience here. The Post Office is open 930am-5pm every day but Sunday if you need teller assistance, but the lobby opens at 6am each day! And the good news is the self service kiosk and a drop box for packages both reside in that lobby. That's all I need 99% of the time I pop into the post office so lucky me. One day when I went the Drop Off Box was closed though so it can't always be counted on! The next day it was back open though so all was well in my world. I was so happy they fixed it so quickly. For dropping things off, this post office works well for me. However, It's weirdly the most unfriendly post office and that's such a shame if you need to interact with the staff.

    I am writing this review because this guy in the picture who is working at 1125 Fairfax Ave, West…read moreHollywood told me the managers are available in Beverly location. This is his 2nd time to raise his voice and refuse to help me with free return and pre-label package! This man needs to get fired immediately he harassed me every time and even last time forced me to pay for the tape which I already taped my package but he said it is not enough tape! This person is a scam and fraud and it is clear he hates his job. I work in the customer service for 12 years and never seen something like this. I've been to BEVERLY LOCATION and all employees are nice and they helped me with my return and happily and I always have issue only with this person. I took a picture of him this time since he is refusing to give me his name.

    Photos
    US Post Office
    US Post Office
    US Post Office

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    United States Postal Service - Angry worthless employee

    United States Postal Service

    3.4(37 reviews)
    3.6 miUCLA, Westwood

    Honestly the best post office I have ever been to. The service from the solo man at the counter…read moreLarry is impeccable! There's two other post offices at ucla via by USPS that's easier for me to get to but I'll always choose to willing go to this location. Service is consistent and excellent. Typically easy go location though can get busy so bare with it. Larry always gives the best tips, money saving deals and always goes out of his way with loads of consideration for the customer. I never feel cheated here and I never leave in a bad mood. Thanks Larry for going to the back for the extra shipping packages for me! Really made my day!!

    This woman is literally the most worthless useless moron and should not have a job here. She was so…read moreunbelievably rude and angry when I simply stopped in to drop off a package and asked for a receipt. She left the front unattended for over 15 mins and when and stood in the back with her arms crossed like a toddler throwing a tantrum and the came back out and would not assist me. Leonardo is the kindest man who usually is here. I'm not sure where they found this bum but she needs to be fired asap. I kept asking her name to make a complaint but she would not give it to me hence the photo above. BRING LEONARDO BACK!!!!! I just read a review from 13 days ago that it's talking about the same woman and how she was rude to another customer. I really hope corporate sees this and gets rid of her. She's really terrible. She does hate her job. She's clearly angry and should not be working at this establishment or any for that matter.

    Photos
    United States Postal Service - Leaving front unattended for over 15 mins

    Leaving front unattended for over 15 mins

    United States Postal Service - 3.15 pm. she isn't reopening (closed 2-3)

    3.15 pm. she isn't reopening (closed 2-3)

    United States Postal Service - 3.15 pm. she isn't reopening (closed 2-3)

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    3.15 pm. she isn't reopening (closed 2-3)

    US Post Office - postoffices - Updated May 2026

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