Maybe going two stars is a little harsh, but I kinda felt like the guy helping me didn't even care…read moreto be there! I know I know, it's Friday at 3pm, it's sunny and 80 degrees out, your probably itching for the weekend to start, and can't wait to get out of work, but you might as well make the best of it while your there! My package got sent, I'm sure it will get there no problem, and I left satisfied, but with a little bit of a bad taste in my mouth in the customer service department! It was also a little pricey to send stuff here. But live and learn!

The older male employee at the front desk today was so disrespectful and rude. He had no customer…read moreservice skills whatsoever. I was just trying to get help with a shipment, and he suddenly got angry/aggressive about it yelled at me to "take my shit and leave". That response was not appropriate for the situation in my opinion, as I was talking calmly to him. He was not remorseful whatsoever. I'd rather the store just be closed than to be open longer hours but with this kind of employee running the store.

I needed enlargements/full-size drawings printed for a furniture project I will be making. I needed…read morethe enlargements made to specific size. Molly was extremely helpful taking care of my request. She was patient and throrough.

My go to for dropping off FedEx deliveries. Always a helpful staff available. Reasonable rates as…read morewell.

Amazing service. Very personal experience. Very detail…read moreoriented. Very clean. Priced well. Copies and notary service were well explained and performed.

Tiffany went beyond expectations! She took her time explaining directions and app checkout…read moreprocedures for my UHaul Rental! Gratitude!

On a recent trip to Des Moines I needed to arrange transportation to the Des Moines Airport from…read moreNorwalk, but was having trouble finding anyone -- no Super Shuttle. I found Gene in the Yellow Pages and I'm so glad I did! I'm used to traveling in major markets, so initially I was a little concerned when Gene answered the phone himself and took my reservation -- no confirmation number etc. I needn't have worried. Despite changing my flight twice due to weather, he arrived on schedule and got me to the airport with time to spare. He even offered to wait for me in case there was a problem rebooking my cancelled flight. 5 stars!!! Great service, reasonable rates! Give Gene a call next time you need to go to the airport and take the stress out of your trip... That part, anyway!

Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

Just recently bought a new lawnmower from these guys. I can't recommend this place highly enough…read more Will (one of the sales guys) answered literally every question--and didn't make me feel stupid for asking some of the questions--on my laundry list of needs for a mower, and he found me a mower that matched everything I was looking for, as well as at a great price. These guys rock. Next time you need a mower, check them out first.

Horrible customer service. I talked to them last Friday about a new Exmark mower. I was told they…read morewould hold if for me until this Thursday. I told them I'd be in first part of the week with cash to make a decision. They called me Tuesday and told me they sold it. They won't do anything about it except sell me a different model mower. I told them I'll never do business with them again.

I moved to Ankeny and still drive all the way to Urbandale just to get my clothes dry cleaned here…read more The other day I left $1000 in one of my pockets and thought I lost it. Lan found me via Facebook and informed me she found cash in my pocket. Love these guys!

After reviewing the top ratings some older than a year to dry clean -- my professional…read moreorganizational jackets, pants and blouses the service was mediocre at best, and not of the quality for the $$ I spent. I had to redo a size makeup stain myself and leave a jacket with a missing button to be repaired after the four day wait. Yes, cleaners are a fading professional breed, but service can be so much better.

I had a different experience here than the majority it seems. I went in yesterday and brought a…read moreking size comforter to wash. I stood there trying to figure out which washer I should use. The attendant lady saw the confused look on my face and pointed me in the right direction. I followed the directions on the washer and got to the part of adding the soap. There were 3 places it could go- where do I put it??? The attendant saved me once again and hollered "Put it in the middle one!" Im glad she kept her eye on me because clearly I was struggling. After I added the money and followed all the steps the washer didn't start. I asked the attendant- she came over and banged on the money intake part, shook the door handle, and away the comforter went to cleanliness. That washer was $5.50 plus $1.00 for soap. It took about 30 minutes to wash. I used the dryer right next to that washer, which was .25 for about 5 minutes. I put the comforter in their for 20 minutes. It wasn't completely dry when I pulled it out but it was good enough. From a price point, this was significantly cheaper than when I took this comforter to the dry cleaners ($40). Also, I thought the lady was super helpful. When I went to make change, I also saw the sign that says if you're not doing laundry, you can't use the change machine. It makes sense to me that this would be a service solely for those using the laundry mat. The lady let me know that the change machine would take a $20 and give two $5 bills back with the rest quarters. That worked out for me. Overall, I'm glad I found a cheaper alternative for washing my comforter and after I went through it once, I'll know what I'm doing next time.

This place sucks, nothing works here…read more I knew this place sucked but I reached my limit when I put a large amount of quarters to dry my clothes and it wasn't even warm when I came to check on it. Mind you it has happened before.

This store is so convenient to my house. I drop off so many packages for returns and the clerks…read moreare so friendly and nice. They remember me from time to time and always want to help. I know if it hard for my mother and they will come out to her car and grab the boxes for her too. The store is clean and tidy. Sometimes it will smell like the restaurant next door and the parking isn't always the greatest because of the bar next door. All in all it is my go to place for returns.

Service quality has improved dramatically lately, even though this location is busier than I've…read moreever seen it. The employees with poor attitudes are no longer there, and the current employees are friendly and helpful. They may be new, and take a little more time to get things done, but the positive attitude is worth the extra time. Please be patient with them!

I needed to come in very last minute for an emergency seam glue on my viola. Kory was incredibly…read morekind and professional and had the work done the same day. A true lifesaver - the shop, and everyone working there, are truly wonderful people. They did the repair work perfectly and I am forever grateful to them. Thank you Kory, Michael, and the whole Becker team. I'll definitely be referring colleagues to you when you're in the area! - Brian Hong Violist, Aizuri Quartet Faculty, Bard Conservatory

Top notch cello rental. We've rented my sons cellos here for the last two…read moreyears. They have had every size we've needed and the cellos we're renting are beautiful in tone & appearance.

I tried to call but the phone system works like the government - barely - so hopefully Sherman sees…read morethis. I went in because my Informed Delivery email listed a check amongst other things and the only thing that wasn't delivered was the check marked PAYMENT ENCLOSED. My neighborhood has this silly mailman that just delivers things however he feels and we are constantly talking to each other to get our things to the correct owner. I went into the post office to address the missing check and spoke to Sherman behind the counter. He was attentive and thoughtful, and told me he'd get to the bottom of it. When I got home, Cheech was at the mailbox and my check had arrived! 3 delivery days later. So thank you Sherman! I appreciate your concern.

Great! Tho gyt it would take forever, it didn't. Friendly staff. Got the job done. Would definitely…read moreuse this one next time, before others.