I had a different experience here than the majority it seems. I went in yesterday and brought a king size comforter to wash. I stood there trying to figure out which washer I should use. The attendant lady saw the confused look on my face and pointed me in the right direction. I followed the directions on the washer and got to the part of adding the soap. There were 3 places it could go- where do I put it??? The attendant saved me once again and hollered "Put it in the middle one!" Im glad she kept her eye on me because clearly I was struggling. After I added the money and followed all the steps the washer didn't start. I asked the attendant- she came over and banged on the money intake part, shook the door handle, and away the comforter went to cleanliness. That washer was $5.50 plus $1.00 for soap. It took about 30 minutes to wash. I used the dryer right next to that washer, which was .25 for about 5 minutes. I put the comforter in their for 20 minutes. It wasn't completely dry when I pulled it out but it was good enough. From a price point, this was significantly cheaper than when I took this comforter to the dry cleaners ($40). Also, I thought the lady was super helpful. When I went to make change, I also saw the sign that says if you're not doing laundry, you can't use the change machine. It makes sense to me that this would be a service solely for those using the laundry mat. The lady let me know that the change machine would take a $20 and give two $5 bills back with the rest quarters. That worked out for me. Overall, I'm glad I found a cheaper alternative for washing my comforter and after I went through it once, I'll know what I'm doing next time. read more