Normally a very nice experience, but this time, no. There wasn't an attendant. If there was to be a…read moreproblem, no one was there, and there may have not been a way to contact anyone. It started getting busy as I was leaving, so I looked around and found a phone number. The lady was very rude and belligerent. She didn't seem to care no one was at the store. Instead, she decided to tombe belligerent and challenged me on everything I said. I thought I was doing a good thing by finding a phone number and calling in case no one knew....​​

Great customer service! Tonya is wonderful…read more Clean, bright environment. Changer didn't give quarters but the issue was immediately resolved. Extremely pleased with our experiences!!

So what's the point in the loyalty card... if when you go to add value to it... it charges a 2.75%…read moresurcharge? Are you kidding? Why? This laundromat is literally just a few blocks from my house and instead I drove back across town again... because of that bogus crap.

Had a great experience Emily was very helpful and kind I will be going back thank you emilyread more

great customer service, they do very nice work on cleaning clothes. i would recommend them to…read moreanyone looking for a laundry pick up service in Des Moines

Amazing!!! I have never had any issues with the service and I think it doesn't get enough hype with…read morehow awesome this company is!

It's been years, probably since college (no I'm not saying how long ago that was), since I've been…read moreto a laundromat. Thanks to my dryer being broken, it raining outside, and guests coming in for the weekend, I needed to drop in. I decided to wash and dry at the laundromat. Being totally honest, I was a little nervous using it since it's been so long. I'd seen pictures on our local city page about the new ownership and remodeling. It was nicely done and everything is brand new. I stopped in on a Thursday morning after dropping my kids off at school, so around 8:00am. I had the place to myself. There are options of sizes of washers, a machine to buy detergent/softener/dryer sheets, a change machine, pay via an app, and vending machines. There were a good amount of dryers. I really loved using the app to pay. I can't speak to cost because I'm not sure what a laundromat normally runs. While I'd rather be doing my laundry at home while tending to other tasks, this was a nice, quiet, environment. I was actually able to sit and read my book. I have no hesitations to come back if ever needed.

We just stopped on our way to Missouri. Glad we did. Easy parking, everything brand new, clean as…read morea whistle, really nice. Apparently newly renovated as per a local who just stopped in to take a look. Nice place and yes I would recommend it.

Dropping off 4 pieces to be cleaned and one with a button repair on one jacket. The attendant was…read morepleasant in taking my dry cleaning, yet upon pickup, I only got three well dry cleaned garments back instead of four. This cleaners is reasonable, usually very proficient and that is why I am surprise about my missing jacket.

This is about the 42nd Street location. I needed a sport coat cleaned quickly and had missed the…read moredaily pickup time (my fault). The nice fellow behind the desk went out of his way to somehow get my sport coat to the offsite cleaning plant so that I had it the back next day. Much nicer, courteous, and "above and beyond" service than I expect these days. Further, in response to my questions, he described how they clean and press sport coats (I had a nice suit ruined once at a different cleaners, just trying to avoid a repeat), and it was very reassuring. Based on my experience there, I do recommend Crown Cleaners at 42nd Street.

Cleanest laundromat I have been to on the east side. Lovely but plenty of washers and dryers. Bout…read morethe average cost too.

We are full-time RVers and do laundry various places as we travel. I refer to Yelp reviews to pick…read morea laundromat when visiting a new area. I picked this one based on its current yelp rating compared to the others but wanted to also give my feedback. This is probably one of the most updated laundromats I've visited as it has newer machines covering load sizes up to 9 loads. The machines are also clearly marked as to which load size it allows. Floors needed a good sweeping but I still felt they were worthy of five stars based on their machines and cleanliness of the machines.

I've used Victoria for 3+ years now -- used to go to the one on Fleur and never had any issues,…read morethen started going to the one on Grand recently. All was good until they lost my nicest and perfectly tailored dress shirt on a day I needed it for a wedding. Staff was somewhat helpful in trying to locate it but I was eventually called after maybe an hour of "looking" for the shirt and told, "you should just bring us a receipt of a new shirt and we'll reimburse you." I'd be upset about losing any shirt but to be told this on the day of a friend's wedding of which I needed the shirt for certainly amplified my frustration. I appreciate the reimbursement but off principle I am considering taking my services elsewhere. ...update: they found my shirt... after telling me to go buy a new one. I've updated my review and will prob keep using this place.

Took a week longer than they said, they lost my bag and my bed bedskirt to a brand new $300+ bed…read moreset. When I called about bed skirt missing they just said it should've been delivered and they don't have anything there. Over $70 spent and didn't even get all my stuff back. I understand things happen, but I'm more upset that it was all handled poorly.

First time here but really impressed about how clean and nice of a place it is. I used a medium…read moresize washer for our king size comforter, $4 i coins, and dryer of course is with typical 25 cents increments. All machines appear to be quite new. They have free wifi, vending machines, restrooms, icecreams, and even 2 foosballs tables among the other waiting tables. Very nice staff who frequently cleans the area to keep it crispy clean! I really like this place. Btw, it is within a culturally hispanic area, with a hispanic grocery market next door.