My combative relationship with GC continues…read more Have not been in the local GC for quite a few years now. Reason number one. I was about to go on the road for a long weekend, going to play several shows, and I needed strings. I called to see if they had my string set and the guy who answered the phone said no, but I really should change to the string set he uses. No idea of what guitar I play, how I play it, how hard I am on strings. For a guitar player, strings are a really personal thing, and I had no desire to hear someone who had never even spoken to me before tell me what gear I should use. Reason number two I got a phone call on a Friday, it was a marketing company. They were calling on behalf of GC. I said I don't do phone surveys and to please delete my number from their data base. Starting on Monday I had 5-10 spam calls a day for weeks. I had never had a problem with that before. I'm sure it is just a coincidence. I talked to the GC manager about it, and he claimed they only did marketing for GC. I had looked up the number and there were multiple complaints about a number of businesses that they did marketing calls for. Reason number three Yesterday we went in for the first time in quite some time, figured give them a chance. We were looking for a headset mic for my wife. We went back into the sound support room and the guy there seemed annoyed that we were even talking to him. My wife is very nice to people, but he was still abrupt and rude. That is the last time. Avoid corporate stores, there are several local places around town that deserve your business. One star is about three too many.

Scott, in the West Des Moines Guitar Center, is beyond knowledgeable, as you can tell he has a wide…read morerange of musical experience to draw from. I was all over the place. He listened to my needs and goals. He was able to show me various instruments, that I thought I wanted, as well as, suggesting instruments that would work better for me because of my size and experience. I thought I wanted a half size guitar, and a 3/4 actually works better. He also went through the different brands, all with patience and kindness. I also had a used banjo sent to the store from their online store, which was delivered in great shape. Overall, it was as an excellent experience for this novice. Out of 1 to 10 rating, West Des Moines receives a 15.

The service here is impeccable. If the store doesn't have the music you're looking for, they can…read moreorder almost anything. The employees are very knowledgeable and helpful. The service department works very quickly. I have been a customer here for 11-12 years, and the employees go above and beyond, especially the store manager, Vanessa. I could go on and on about how great this store is!

We have been a customer with Rieman Music for a number of years as our kids explored being members…read moreof their school band. Most recently, the staff at the Urbandale store helped us clean and repair our Yamaha Clavinova. They were friendly, fair in pricing and gave unexpectedly speedy service. Ron and his staff explained the process and were upfront with timing and pricing. He even made sure that we got our unit delivered back to Ames. We have had similar good experiences with the Ames location. We will definitely return to Rieman Music and would recommend to the store to others.

Amazing experience. Lovely staff and owners that got em a great deal on my first acoustic guitar…read more Go here for any and ALL guitar purchases or lessons!

Fun place, friendly people and lots of guitars, just not the one they told me they had before I…read moredrove down to look at it. The store was pretty cluttered and disorganized, but it was fun to look around at what they did have. I didn't buy anything and found the guitar I was looking for somewhere else in town, so it wasn't a wasted trip. I gave them three stars just because they told me they had the guitar I was looking for and then when I got there they didn't. Otherwise I would have given them another because it was such an eclectic place and the guy working there was friendly. It is worth it to stop in if you're in the neighborhood.

After a few thousand hours of playing, my 6-string Modulus bass guitar had developed a fret buzz…read morethat was impossible to get rid of, no matter how unplayably high I set my action. Instrument came back good as new; plays great. Thanks!

Helped me out a ton with my guitar and I would totally recommend this place to anyone. He also…read moresanded a part for me for free and was super quick!

My son has been taking both piano and guitar with Scott. Scott has a really chill vibe and has…read moreexperience as a performing musician (drummer from Des Moines-based band, Envy Corp). I've been really impressed with not only the skill my son has developed on both instruments but the variety of genres he has been exposed to. Recitals are optional but give the students the experience of playing solo and with playing with a group of musicians in a band.

I don't think the business holds their instructors to any sort of standard. The billing policies…read moreare predatory, there is little communication with the instructors and students get handwritten notes instead of printed easy to read material... which is important to young kids.

Cool Pawn Shop that has a little bit of everything and a lot of bit of musical instruments! I gotta…read moresay, if you are looking to buy something musical, you might want to stop into Solar, cause they have a legit selection of stuff on the musical front from Guitars, to pedals, to mics, to heck I even helped my friend get a good old squeeze box here once! The staff is super nice, and I have actually pawned a few things here as well! Not to shabby! Centrally located and cool store, start exploring!

I go here to buy guitars cameras ETC. and another great place is up tempo& and guitar center. You…read morehave to check these places out if you are in the area. I pay cash or debit card, or credit card, they also have layaway plans to.

The staff at Uptempo was very helpful. I was looking to rent an oboe. They had several to chose…read morefrom. One of their staff also teaches oboe. I have also been there to buy items to clean my flute. I will definitely go there again.

Knowledgable and Friendly service not to mention the availability of quality instruments and…read moresupplie, has always been my experience when going to the Uptempo!. Currently thinking about getting a trombone, and learning how to play