On time, respectful of people and property, great value for the dollar and just nice people…read more Highly recommended.

From the owner: Primo is a family owned and operated businessread more

When I lived in Ames, I had a piano in my basement and I loved it. There is something about playing…read morea piano, (even if your not that good) that makes songs jump out of me in ways that they could never do with a guitar! To put it bluntly besides a French horn, a basson, a bari sax, and a cello it's pretty much my favorite instrument in the world! So when we got the space, the first thing in my head was, when am I going to get a piano again! So I have been looking on craigslist about every day and found a guy who had a few used ones for sale, at the time I didn't know it was Andrew from Tuna Piano. He services pianos of all kinds, tuning them, moving them, and fixing them up for folks! After I emailed the craiglist add he called me and invited me to come over and check out what he had! He had multiple great options for me to choose from! I wanted something that would be good for recording, could hold a tune, was cheap enough for me, and would look good in our house! I found something perfect! He gave me a great deal on it, if I would help him move it in! So he got it loaded up into his big Tuna Piano van and brought it over. 5 hours after the initial e-mail I had a new toy in the house, and I was already bugging my neighbors by trying to play this song.. https://www.youtube.com/watch?v=IKy_gTrdXaU Remember I said, I'm not that good so it's a bit of a challenge with lots of flubs along the way! But it's fun! Andrew ruled and was honest with me on my choices, gave me a great price and had a super positive attitude and made moving the piano an enjoyable fun experience! Now I will just call him back in a few weeks to tune it up!

I was looking for a cheap and reliable piano for my granddaughter and checked the internet to find…read moreTuna Piano Service on the North side if Des Moines. After telling Andy what I was looking for, he suggested I stop by and check out a couple of options he had. We ended up buying a SWEET Wurlitzer for a great price. After the purchase I set up a delivery time for the next day, where after a initial call to let us know they were on their way, they arrived on time and moved the piano into our living room in a safe and efficient manner. I then arranged for Andy to come back at a later date and tune the piano. On the scheduled date he arrived, not only did he tune the piano he cleaned it too! Have you ever seen a dirty piano? It's nasty! Anyway, Tuna Piano Service met all my expectations and I would recommend them to anyone who needed a piano or needed their existing one tuned or cleaned. I read the negative reviews and Andy tries his hardest to make sure you're satisfied with the purchase.

Steve Haag did a great job tuning my old piano and has done so for the last few years and has kept…read moreit in great condition. He is very professional and is on time and does a great job very quickly. Online scheduling works good and he gives you several reminders so you don't forget he is coming.

The piano guy did a good job tuning my old piano. I thought the price was very reasonable. He's…read morepersonable and professional as well. The online scheduling system works well, and is a plus.

Update on my review. Shon came through and kept his word. My daughter is tickled pink. He…read morereally is a good man.

if there was a zero star I would have used it. Do not make the mistake of not taking the advice…read morefrom all the post below. Shawn talks a great game but will lie to you with no issues whatsoever. last year I hired him to move a piano. he showed up and the piano's pedals were missing. he volunteered to take it to his son that worked on pianos and for a few hundred bucks he would clean it and repair it. well after a 1000 bucks in repairs he lets me know the pin board was broke and it was not worth repairing. I said great , give me a refund. Once again he again volunteered a replacement piano as he had a few baby grands to choose from. Here it is a year later and still no piano. he talks a good game , but always has a sad story to tell. he has now forced me to take him to small claims court. By the way he wants everything in cash as well. I guess I will call the IRS as well. bottom line , do not think you will be the exception, he will screw you over. Run from this guy. trust me.

The service here is impeccable. If the store doesn't have the music you're looking for, they can…read moreorder almost anything. The employees are very knowledgeable and helpful. The service department works very quickly. I have been a customer here for 11-12 years, and the employees go above and beyond, especially the store manager, Vanessa. I could go on and on about how great this store is!

We have been a customer with Rieman Music for a number of years as our kids explored being members…read moreof their school band. Most recently, the staff at the Urbandale store helped us clean and repair our Yamaha Clavinova. They were friendly, fair in pricing and gave unexpectedly speedy service. Ron and his staff explained the process and were upfront with timing and pricing. He even made sure that we got our unit delivered back to Ames. We have had similar good experiences with the Ames location. We will definitely return to Rieman Music and would recommend to the store to others.