The flooring guys is a great business that saved me last minute. Lowe's came out to install luxury…read morevinyl flooring and after tearing out all the carpet told me it couldn't be done because the floors were not level enough. They simply wouldn't and didn't want to level or sand down anything so I was left with no floors on site. I did not want carpet and already had all the flooring I wanted delivered. I was in search of a flooring company that would help and found great reviews for this business so I submit a message or email to their site. Within minutes at 10pm I am getting contacted by David Vaughan saying he would come out the next day to inspect the floors. After he came out and told me the other installers were simply lazy and didn't want to put in the work needed and they were able to squeeze me in last minute I was very relieved. They promised me that they would do the work until I was fully satisfied which they did. They came out 2 more times to address all of my concerns and kept their promise to satisfy their customer to the end. I would recommend going the this business over lowes or home depot budget installers that don't know what the heck they are doing. You get what you pay for and I'm fine paying a little more for a lot more satisfaction!

5 STARS for Sean Thompson and The Flooring Guys!!! My experience working with Sean and with this…read morecompany was awesome! I called Sean to get a quote, he showed up the same day, he knew exactly what I wanted, and he delivered. The carpet was installed within a week and it is gorgeous. It's exactly what I wanted and I'm very pleased with the quality of the service, the product, and the professionalism. The two carpet installers were also amazing. They worked quickly, they were great at communicating, and they did a nice job. I highly recommend The Flooring Guys. Thank you!

I had an amazing experience with Bonnie - she helped me pick out blinds for our new home! Bonnie…read moremade a very daunting task easy - and man did she choose beautiful things that I LOVE!!! Josh came to install - and had them down so I could see when I arrived home. They just finish our new home so BEAUTIFULLY - I was very pleased. Strongly recommend Bonnie for window coverings - and can't say enough good things about Josh's installation!! GREAT company - great people!

We ordered around 1000 sf of carpet for 4 rooms in our home and 350 sf of plank vinyl flooring for…read more2 rooms. Don Hyde and his son installed the plank flooring and did a great job and cleaned up everything. very impressed by the finished job. Would highly recommend them. The carpet was also installed by a 2 man team and did a great job. Flooring America will always be our first choice.

Cory Mohr was so easy to work with and made the process super simple! We ordered carpet to be…read moreinstalled on our closing day for our new home and we were able to go to the huge and beautiful showroom to see what flooring we wanted (he was able to match a color we had found in a different brand to a Shaw carpet of much better quality). We were able to even test out the padding to see what a difference the better pad made. The install was done very quickly and was great!! They sent a team of 6 guys and they were in at 8a and out by 3p for 1700 sq foot of flooring. VERY impressed with Royal Flooring, we will definitely be using them for future flooring needs!

Customer service is non-existent. Lack of follow-up on…read moreafter install service requests. Do yourself a favor and head across the street to another provider. Service is like night vs day.

Wow! I don't know where to start. I have a disabled adult son, and I lucked into a moving date that…read morewasn't months out. As a result, we had a deadline to meet for the floors, and I could not move my son into a home that didn't have smooth floors (previously had carpet). Complications arose with the original delivery (no fault of lumbar liquidators), but Cindy... she was awesome. I know NOTHING about floors, and she helped me through the process of selecting the PERFECT floor for our home. She answered my questions. She understood that I had a tight budget to work within. She knocked out EVERY problem that arose, got our floor delivered, and found installers that could meet our deadline. I wouldn't be being honest if I didn't admit that the process was stressful... moving always is, but with Cindy in my corner... that stress was reduced drastically. She had an odd challenge to work with too... I do not use a cell phone, so communication could have been challenging, but nope... she left messages when I wasn't home, contacted me by e-mail, answered the phone when I called, called me back when she said she would. It was no problem at all. I simply do not have the words for how amazing the customer service she provided is. She knows her product and is friendly and efficient, and honestly... I don't know if I've ever met someone with such good problem solving skills. It's not as simple as just ordering a floor... there is delivery and install and multiple people that are involved before that finished product ends up becoming a part of your home. She handled every step of the process beautifully, no matter what issues arose, keeping me updated every step of the way. Thanks to Cindy... I have a beautiful floor that works great for my son. It was installed by move-in date and within the budget I had to work within. I am now surrounded by boxes that I need to find time to unpack while trying to get my old house on the market. I have a ton of things to do and worry about, but the floor isn't one of them. Cindy took that stress off my plate. The installers she sent did an incredible job. I'd been very nervous about hiring for the floors, because I haven't had much luck with hiring for anything. I end up doing most things myself, but I knew a genuine hardwood floor was not in my skillset. I put out feelers on a website, asking for referrals. Lumbar Liquidators was one of those recommendations. I'm glad I used them. I know this review is long, but I have not been satisfied with the customer service AND workmanship of a company for over 30 years. Things have changed, and not for the good. So... since this kind of service is evidently rare (or I just have really bad luck lol), I am taking the time to share this with anybody out there that is trying to find someone they can TRUST to get their floors done. Cindy... thank you. I know I was overwhelmed, and hyper, and stressed out, and just a mess at times, but that's because of past experiences with other companies. Thank you for EVERYTHING, and thank you for showing me that there ARE people that take pride in their job that WILL follow through and keep their promises. Cindy... you rock! And Cameron says to say "thank you for the sample (even though it ended up not being food lol). He still has that chunk of wood flooring you gave him. lol

Cindy at Urbandale store is horrible at customer service and communication. Customer care is worse…read more We received damaged product and they ripped us off some product that we returned. No wonder they are going bankrupt!! Good riddance!!

Ryan was great to work with. Patiently worked with on picking the right tile! Helped us as we…read moreworked thru insurance coverage issues

ProSource continues to make their own demands on how corrections should be done. And I've been…read moreasked why I'm not ok with their last email. Think about these things: - the install was purposefully done incorrectly. At no point were any of the egregious concerns ProSource now remains fixated on even worthy of mention to me. Not a single one!!! - the prior install took 3 months. I'm supposed to allow them to rip apart a home that I'm trying to sell and then do what exactly with two floors worth of furniture and belongings? How can people even walk through a home with the floor (and subfloor) in total disarray? How can they even enter the 2nd floor when the supposed structural issue is right at the top of the stairs? Answer: they don't. - this isn't a favor to me. I asked for the simplest resolution: just return my money. ProSource, who again did all of this wrong from the get go, now has impossibly high standards that I should bend over backwards for to get the issue resolved. Their way. Their timing. And I'm supposed to trust that this time, they're honorable. What a joke! Honorable people do it right the FIRST time without having to be told! None of this is to help me. They assume people can't see the whole picture. And they want to make it as inconvenient as possible while still denying it was the ENTIRE install. TWO LEVELS. Not "areas". EVERYTHING they did with the laminate. Read that again: EVERYTHING! Don't be me. Don't hire this company. A lot of flowery promises over blatant lies. You might as well install your own floor for the quality this company provides. I'd have done a better job! (I would have prepped the subfloor!!!)

Second time we have relied on Floors Direct and their Expertise. Terry is Amazing to work with,…read moreshe always does a follow up! We couldnt have asked for a Better Experience. Will definitely use again!

I am very happy with the service I received from Scott and his staff, and I love my floor! I have…read morea 100 year old house, and as things go, nothing is every straight forward. They did a good job of trying to work around all of the challenges an old house presents.

Had a great experience with this company. Jeff in sales and David with the install. Highly…read morerecommend!

James was very professional. We were buying carpet squares…read morefor our lower level family room/office. He was helpful to us as we made our decision. James came to do measurements & again was very helpful. James is so polite & pleasant to do business with. We are completely happy with our "New look"......money well spent!! Dwaine & Kay Francis

I Called Jones Professional Carpet Installation and Repair to come out and re-stretch some carpets…read morein my home. They were nice on the phone and ready to try to accommodate my expedited scheduling requirements. They committed to a time on a Saturday and were on time as they committed. A crew of three. The work was done quickly and below budget. They did good work too. Thanks to their crew for doing a great job! I would recommend these guys.

From the owner: Carpet install commercial n residential,specialize in flooding restorationread more

Nebraska Furniture Marts new building is beautiful. So much natural light. The numerous displays…read moreare at a low height, so short people like me can actually reach every item (I can almost see over them. It's strange to remember that this space was a grocery store. The store sparkled. The staff is friendly as always. I wandered through the store and every employee made the effort to either smile at me, say hello or offer assistance. They have all sorts of electronics, flooring, kitchen appliances, washers/dryers. The new store has a large design center as well. Outside they had a large selection of lawnmowers.

Bought thousands dollars in furniture $300 warranty and crap has fallen apart from the start and NO…read moreHELP FROM EITHER Square trade or the NFM. Sad p