When I need help with shipping, they are my goto place. I have never been disappointed with their…read morework or price. Keep up the good work.

I agree with everyone here. The owner is the nicest person. I have sent many returns through his…read morestore. He is always willing to help me tape a box shut or put the return label on the box for me. He never puts off a customer just because he was working on something in the backroom. The turnaround for dropping things is quick. He is just the best.

Posted hours on their official website include Saturday hours. I showed up and it looked pretty…read moredeserted. I called the store and the voicemail says they're only open M-F. Either show up for the posted hours or change the website

I was on this side of the town and had to get something in the mail…read more I saw this little shop and stopped in. I was greeted warmly when I stepped in the door and was helped immediately. The gentlemen were quick and helped me get my item shipped right out. I was provided a tracking number that was emailed to me and everything was great. I would recommend this for your shipping needs.

My go to for dropping off FedEx deliveries. Always a helpful staff available. Reasonable rates as…read morewell.

Absolutely terrible, unfortunately the only good worker is the assistant manager and I'm was…read moredisappointed in my service when he wasn't there. Given incorrect information, and trying to push to get me to pay for more service. Hire people who actually wants to be there and train to know the basics of computers. Back again and it's even worse, Casey is terrible in customer service. Fed ex does not care I only go because the company I'm sending to is paying for the postage.

Happy they are open on Sundays, seems to always be the day I need to ship things and this location…read moreis open.

This is a small and busy location. We mail our Christmas packages and other tracked documents from…read morehere. Yes, it's small. yes, it's busy. I have always had a positive, courteous experience and appreciate the folks who work here. Thank you!

The older male employee at the front desk today was so disrespectful and rude. He had no customer…read moreservice skills whatsoever. I was just trying to get help with a shipment, and he suddenly got angry/aggressive about it yelled at me to "take my shit and leave". That response was not appropriate for the situation in my opinion, as I was talking calmly to him. He was not remorseful whatsoever. I'd rather the store just be closed than to be open longer hours but with this kind of employee running the store.

It's not the physical store that's the problem, but UPS sends every one of my packages to the store…read moreand doesn't deliver them to my house. EVERY SINGLE TIME I have something coming, I get an email that says I requested a delivery change and it's being sent to the UPS store. The driver never does any delivery attempts. He leaves no slips. He just automatically dumps all of my packages at the store. What is the point of delivery if it's not delivered? UPS sucks!

Great! Tho gyt it would take forever, it didn't. Friendly staff. Got the job done. Would definitely…read moreuse this one next time, before others.

Victoria was extremely helpful and kind helping me manage my mother's three addresses after the…read moreevent of my mother's death. It was a very confusing situation. She told me Dan also caught the problem as well and was helping. I owe them both many thanks. In fact Victoria was so kind I almost cried! Please give them both a raise. I am so impressed with them. I noticed everyone in the post office was treated with respect and patience. Thank you!!!!!

I cannot recommend this location enough!!! Shannon always goes above and beyond to ensure my art is…read morepackaged securely and efficiently. I am always impressed with how much time she takes for each customer and how incredibly welcoming she. She takes customer service to the next level!

I frequent this location, and the main sales associate, Shannon, is the real deal. Not only is she…read morehighly competent, but she's also a delight and is always super helpful. I appreciate when she's working - she adds a lot of value to UPS, but especially this location.

I hardly visit this location but was in the area. Dropped…read moreof a package that I prepaid the label already. I had to stand in line to just drop off. There was no drop off location, line, or window. During COVID19 review: Masks are required for entry. All employees were masked. All patrons were masked. Social distance measure were in place. Patrons followed marked areas. Small office area felt tight for people to be standing around in a line. 2 employees working the front office. They were pleasant and seemed to enjoy their jobs. I was in and out of there with two customers in front of me. Nice location in the Valley Junction area. It's busy overall. And was even busy pre-pandemic when I would make a stop in the summer. I recommend if you need your postal goods and services.

i have a serious service problem. i haven't received my…read moremail in nearly a week. my mail box is one of several in a cluster of boxes that serve our home owners association (craftsman). we're in the 50266 zip code. we have keys to open our mail box and we have two keys to open our mailbox. here's the problem: neither one of them work. they haven't worked in a week. i repeat... we have not been able to open our mailboxes in a week. i've tried to reach both of your local post office centers in west des moines, ia. but, no one answers the phone. i repeat ... no one answers the phone. who do i call now? or, is this post review a waste of my time?

This UPS location is located in the heart of the Beaverdale neighborhood making it a convenient…read morelocation for a number of services: * UPS pick up/drop off * Printing * Packing materials * Printing Service has always been friendly, though process/procedure has sometimes gotten in the way of a great customer experience. Things to know: * Store front parking is limited to 20 minutes * The partnership with Amazon, and maybe other services) isn't rock solid. Amazon telling us that no label printing is required and having UPS contradict this and charge for printing in some instances. * The shared parking lot can be tricky to get out of. An option is to use the exit behind the hardware store to avoid street traffic on Beaver Avenue.

UPS Between Nov 17 and 19 (I'm not sure which of those…read morethree days) I sent a package from the Beaverdale, IA UPS store to my sister in Pennsylvania. The store was kind enough to package the items but after I left as they were busy. My sister texted me on Nov 21 that she received the package. At that point I had no concerns so I ditched the receipt. Yesterday Christmas 2025 I was talking to my sister and the present sent in Nov came up. What I had sent was a lighted display and a small bag containing multiple small (about 1") figurines of various items that were purchased in hospital gift shop. What she received was lighted display only. I can only guess that at some point before the packaging and sealing and sending that the small items were removed and reside in someone's house but not my sisters. BAD UPS. BAD!