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    The UPS Store

    3.4 (18 reviews)
    Open 8:00 am - 7:00 pm
    Updated a few days ago

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    This store assured me a 220 year old family heirloom would be wrapped sufficeiently- showed me how he was going to do it, fragile stickers, insurance, everything to protect this item. I received it damgaged, no fragile stickers, box damaged, and only one half popped bubble wrap protecting my item. It was NOTHING how the employee said he was going to wrap it. . My heart is broken because this was a priceless family heirloom. UPDATE: Val- the owner of this location has really gone above and beyond to assist me with getting my insurance claim approved. Initially, they denied the claim because they claimed it was a firearm (its not- its wall art). Val has esclated this appeal through internal channels and stated it got approved, so I can get my piece repaired, thank goodness! Because of Val and her willingness to assist a customer in need, and go above and beyond, I am updating this review and increasing my rating from poor to good. I am so grateful to her for helping me get my insurance claim approved to repair this item. Thank you Val! If anything wrong does happen, which I am sure my case is few and far between, Val stands by her customer service and will do everything in her power to right that wrong. I am happy with the resolution.

    It cost almost $10 to return something to Amazon

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    1 year ago

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    10 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    11 years ago

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    The UPS Store

    The UPS Store

    (13 reviews)

    This UPS location is located in the heart of the Beaverdale neighborhood making it a convenient…read morelocation for a number of services: * UPS pick up/drop off * Printing * Packing materials * Printing Service has always been friendly, though process/procedure has sometimes gotten in the way of a great customer experience. Things to know: * Store front parking is limited to 20 minutes * The partnership with Amazon, and maybe other services) isn't rock solid. Amazon telling us that no label printing is required and having UPS contradict this and charge for printing in some instances. * The shared parking lot can be tricky to get out of. An option is to use the exit behind the hardware store to avoid street traffic on Beaver Avenue.

    UPS Between Nov 17 and 19 (I'm not sure which of those…read morethree days) I sent a package from the Beaverdale, IA UPS store to my sister in Pennsylvania. The store was kind enough to package the items but after I left as they were busy. My sister texted me on Nov 21 that she received the package. At that point I had no concerns so I ditched the receipt. Yesterday Christmas 2025 I was talking to my sister and the present sent in Nov came up. What I had sent was a lighted display and a small bag containing multiple small (about 1") figurines of various items that were purchased in hospital gift shop. What she received was lighted display only. I can only guess that at some point before the packaging and sealing and sending that the small items were removed and reside in someone's house but not my sisters. BAD UPS. BAD!

    The UPS Store - shipping_centers - Updated May 2026

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