I cannot recommend this location enough!!! Shannon always goes above and beyond to ensure my art is…read morepackaged securely and efficiently. I am always impressed with how much time she takes for each customer and how incredibly welcoming she. She takes customer service to the next level!

I frequent this location, and the main sales associate, Shannon, is the real deal. Not only is she…read morehighly competent, but she's also a delight and is always super helpful. I appreciate when she's working - she adds a lot of value to UPS, but especially this location.

When I need help with shipping, they are my goto place. I have never been disappointed with their…read morework or price. Keep up the good work.

I agree with everyone here. The owner is the nicest person. I have sent many returns through his…read morestore. He is always willing to help me tape a box shut or put the return label on the box for me. He never puts off a customer just because he was working on something in the backroom. The turnaround for dropping things is quick. He is just the best.

Tiffany went beyond expectations! She took her time explaining directions and app checkout…read moreprocedures for my UHaul Rental! Gratitude!

From the owner: At Fox Ship, we combine dependable mailing services with small-town hospitality. We’re proud to…read morebring essential services together in one convenient, familiar place. Whether you’re a small business owner, a remote worker, or a neighbor just stopping by—we’re here to help however we can. We offer secure mailbox rental, multi-carrier (FedEx, UPS, USPS) shipping options, affordable notary, effortless printing solutions, and more. Stop in soon to see why we're more than a shipping store.

Outstanding work. Saw a few things I didn't see so they quoted me first before working on it…read more Everything works great.

Ordered a Cub Cadet 60 Ultima 2 zero turn from A and E online. I called a couple times to get…read moreinformation about the product and shipping. Both times the person on the phone was polite, friendly and very helpful. Ordering was a breeze- A and E followed up to verify the shipping address and it was on the way! It got here super fast. Delivery was in a crate and the driver was very helpful in getting to the entrance of my garage. Set- up was a snap! Hardest part was taking a part the wood crate it came in. I found the battery was dead and faulty and called customer service - Alexandra. She said I could purchase a new one and they would reimburse me or they could send a new one. I picked the getting one right now and sent the receipt so I could get it up and running. Alexandra is a super star -great at taking care of everything - the customer service was Outstanding. It was the kind service you could want from Alexandra and everyone there - (everyone was super nice and helpful). The mower I purchased had a great price as well! It works great and I would definitely recommend A and E to everyone. You can trust A and E - they have Great products, customer service and value. 5 stars !!

Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

I want to thank Steve for his professionalism and kindness. I reached out transportation services…read morefrom the Amtrak station in Osceola to Des Moines, roundtrip transportation from Des a Moines to Winterset and transportation from Downtown Des Moines to the airport. Steve eased my anxiety as a solo traveler in a new place. He was kind, professional and got me to my destinations with ease and on time.

My go to for dropping off FedEx deliveries. Always a helpful staff available. Reasonable rates as…read morewell.

Absolutely terrible, unfortunately the only good worker is the assistant manager and I'm was…read moredisappointed in my service when he wasn't there. Given incorrect information, and trying to push to get me to pay for more service. Hire people who actually wants to be there and train to know the basics of computers. Back again and it's even worse, Casey is terrible in customer service. Fed ex does not care I only go because the company I'm sending to is paying for the postage.

After reviewing the top ratings some older than a year to dry clean -- my professional…read moreorganizational jackets, pants and blouses the service was mediocre at best, and not of the quality for the $$ I spent. I had to redo a size makeup stain myself and leave a jacket with a missing button to be repaired after the four day wait. Yes, cleaners are a fading professional breed, but service can be so much better.

They provide excellent customer service and affordable prices every time I go. I just brought in…read morepants with a stain that I wasn't sure what it was. she said the dry cleaning typically works, but it didn't - so she worked on it three times with another cleaner and it worked! thankful for her diligence and kindness.

I think his name was Toi...he was extremely helpful and knowledgeable. I would HIGHLY recommend…read morethis location, especially if he is working. Doesn't hurt that he's easy on the eyes

Once again, they didn't open at their scheduled time. Supposed to open at 9; finally gave up at…read more9:20am. Went to FedEx in Clive instead.

I rented a 75 square foot (5'x15') unit here for several years after a divorce. I had some issues…read morecramming everything I (and my two kids) had accumulated through the years into my new home...and I needed some additional space. Fast forward... Over the past year I decided that I hadn't been in the unit in months (maybe a couple of years) and if that were the case...nothing in there was that important. The money would be better spent on day to day needs and not on storing junk I obviously didn't need. Part of this past weekend was spent moving the remaining stuff in the unit either back to my current apartment, taking it to the nearby Goodwill, or hauling it to a dumpster back at my complex. Overall I had a good experience. - The rental process is simple and opening the unit was easy. - I was assigned an internal access unit just inside of an exterior door which was ideal. - I was only asked by management once over the years to open it up for inspection. - The move out process has been pretty easy. They ask for at least 15 days notice and they shut off your auto-payment for the following month when you let them know you are moving out. - - If you need to extend after giving notice you just have to let them know. Thankfully I didn't have to do this. - The staff at this location has been easy to work with over the years. The kind of bad things that, I guess, come with the territory... - There is an automatic fee for insurance. This is a non-negotiable and you are billed for it every month. - Rent seems to increase every few months. My rent started at $55.99/month (plus taxes and insurance) and ended at $144.99 (plus taxes and insurance). - - There is no way to lock in at a set rate that I'm aware of... If there is I was never told about it. - Make sure your items are in waterproof tubs or elevated on pallets. - - Cardboard boxes might be okay if everything under them is elevated or waterproof. - - - I did experience some water damage on a piece of furniture that I didn't realize wasn't fully on the pallet and part of it was directly on the floor. - - - - See business pictures added by me showing water marks coming down the wall and on the floor of my unit. As a gentle reminder. DO NOT store any kind of food in your unit. This causes rodent problems for EVERYONE! Hopefully I never have to rent storage space again in the future... However..., if I do, I'd have no issues returning to this location.

They advertise 10x25x8 units at low prices for "First few months" at half off. The "full price" is…read moreno where close to what they are charging me... They raise the price FREQUENTLY and I'm now paying ~$150 more then what I was for the first year or so. Their practices should be highly illegal.

First off we have the service contract for service calls they charged me $500 for putting up a…read morelight fixture which took 30 minutes. It is not hung correctly so I called them to request them to fix and they said they would have to charge us again. No thank you!!

They won't move boxes without a lid!! Which was most of what my wife had! They secured nothing in…read morethe truck, so things fell over and broke. Then they have the nerve to ask for a 10% tip. Don't use them!!