This UPS location is located in the heart of the Beaverdale neighborhood making it a convenient…read morelocation for a number of services: * UPS pick up/drop off * Printing * Packing materials * Printing Service has always been friendly, though process/procedure has sometimes gotten in the way of a great customer experience. Things to know: * Store front parking is limited to 20 minutes * The partnership with Amazon, and maybe other services) isn't rock solid. Amazon telling us that no label printing is required and having UPS contradict this and charge for printing in some instances. * The shared parking lot can be tricky to get out of. An option is to use the exit behind the hardware store to avoid street traffic on Beaver Avenue.

UPS Between Nov 17 and 19 (I'm not sure which of those…read morethree days) I sent a package from the Beaverdale, IA UPS store to my sister in Pennsylvania. The store was kind enough to package the items but after I left as they were busy. My sister texted me on Nov 21 that she received the package. At that point I had no concerns so I ditched the receipt. Yesterday Christmas 2025 I was talking to my sister and the present sent in Nov came up. What I had sent was a lighted display and a small bag containing multiple small (about 1") figurines of various items that were purchased in hospital gift shop. What she received was lighted display only. I can only guess that at some point before the packaging and sealing and sending that the small items were removed and reside in someone's house but not my sisters. BAD UPS. BAD!

This location is the main post office for the Des Moines metro area and is conveniently located…read morejust off of 235 on 2nd (just west of the river). Access is easy in and easy out. The staff at this location have always been friendly, knowledgeable, and helpful in determining the best way to send out my mail and packages. While there can be a wait at times (such is the way with staff reduction and all), employees do a good job moving folks through. There is usually a good amount of shipping supplies, greeting cards and other such items for your postal needs. This location is also pretty good about having new stamp designs on hand. If you have a last minute item to mail, or miss your.mail carrier pick up, this post office has the latest pick up in the city (6:30 Monday-Saturday). This has been my post office of choice for many years and when my father ran his business, he rented his post office box here. The folks that maintain that aspect of this operation always did a good job making sure that our needs for taking care of and at a reasonable price. Being a postal worker is not an easy job and I appreciate everything that this particular US postal Service office does to tend to our postal needs. Things to know: * Parking is in a long narrow strip with handicap parking not.immediayely in front of the building's door. * They do not keep Saturday store hours, though the self-serve kiosk and postal boxes are available/accessible. * This location does have a passport services operation, but does require that you schedule an appointment. I know that they have had to turn away folks who were applying because they did not have the correct paperwork with them for their appointments. Be sure that you understand what you need to have so as not to be disappointed.

Garbage, i buy plants with two day shipping, daphnia, they lost my plants for a month and a half…read moreand killed it, they lose my packages all of the time and dont take fault for anything and two hour wait times to talk to anybody. Unfortunately live stuff ships through them and they kill almost everything i order from losing my package despite the fast shipping i pay for

Old negative reviews not relevant - management/ownership has changed…read more Visited my elderly parents recently and had some items to bring back to where I live. Too much for the plane so shipped 2 boxes from this location, which is near the airport and very convenient. Excellent customer service! Took great care with all items - both those of value and those not worth much but with a lot of sentimental value. Everything arrived on time and intact. I appreciate their service and will use them again. On a side note, I was impressed with how they handled a couple of very cranky people when I was in the store. Very professional.

Tried to charge $23 for "cheapest" option when USPS will ship for $8. Overpriced and not worth it…read more Better off going somewhere else.

Maybe going two stars is a little harsh, but I kinda felt like the guy helping me didn't even care…read moreto be there! I know I know, it's Friday at 3pm, it's sunny and 80 degrees out, your probably itching for the weekend to start, and can't wait to get out of work, but you might as well make the best of it while your there! My package got sent, I'm sure it will get there no problem, and I left satisfied, but with a little bit of a bad taste in my mouth in the customer service department! It was also a little pricey to send stuff here. But live and learn!

The older male employee at the front desk today was so disrespectful and rude. He had no customer…read moreservice skills whatsoever. I was just trying to get help with a shipment, and he suddenly got angry/aggressive about it yelled at me to "take my shit and leave". That response was not appropriate for the situation in my opinion, as I was talking calmly to him. He was not remorseful whatsoever. I'd rather the store just be closed than to be open longer hours but with this kind of employee running the store.

This store is so convenient to my house. I drop off so many packages for returns and the clerks…read moreare so friendly and nice. They remember me from time to time and always want to help. I know if it hard for my mother and they will come out to her car and grab the boxes for her too. The store is clean and tidy. Sometimes it will smell like the restaurant next door and the parking isn't always the greatest because of the bar next door. All in all it is my go to place for returns.

Service quality has improved dramatically lately, even though this location is busier than I've…read moreever seen it. The employees with poor attitudes are no longer there, and the current employees are friendly and helpful. They may be new, and take a little more time to get things done, but the positive attitude is worth the extra time. Please be patient with them!

This is the only post office that I have ever actually enjoyed going to. The people here are…read morefantastic and the service is spectacular.

I have the BEST mail carrier in all USA. She goes above her required service and ALWAYS has a huge…read moresmile. We love seeing her everyday. Good Job April !!! The gals in the brick and mortar also do a good job. They can solve any issue and are willing to try anything to get the mail thru.

Shannon and Chris have always provided outstanding service. Highly recommended UPS location. Much…read moremore affordable rates than their competition.

I cannot recommend this location enough!!! Shannon always goes above and beyond to ensure my art is…read morepackaged securely and efficiently. I am always impressed with how much time she takes for each customer and how incredibly welcoming she. She takes customer service to the next level!

I think his name was Toi...he was extremely helpful and knowledgeable. I would HIGHLY recommend…read morethis location, especially if he is working. Doesn't hurt that he's easy on the eyes

O starts. I had an online scheduled appointment today for notary services. I walked in told the…read morelady why I was there. She advised they don't do those services. I attempted to show her my appointment confirmation and she told me she did not care. I asked to speak with a manager (to complaint about miss leading online appointment scheduling do they could correct it) she refused.also would not give me a phone number or take my information. When I asked to get her name she also refused. I emailed the store to express my frustration and advise them of her poor attitude to which their response was EVEN worse than her behavior. They state I never made appointments despite sending images of confirmation and decided name calling was appropriate. I have filed a formal complaint to cooperate and included their email responses. Cooperate offered me an apology and agreed they are behaving poorly. I highly recommend taking your business elsewhere. They clearly have no problem abusing their customer who were never rude to them. Press and hold to

After the loss of my post office on NE 14th, this became my closest one to go to for the north side…read morearea. Very informative, and great clerks that can direct you to what you need. My second choice is to visit the post office on 2nd ave. South of university. They have full sevice there too.

I've had to come here exactly twice over the last 5 years…read more Both experiences were pleasant, simple and fast. A small counter where one individual is doing all the one on one with customers. I had my slip as I stood in line. The lady behind the counter was kind and helpful. I provided my ID and slip to her as she located my mail quickly. The parking lot is small but the lot is busy.