I agree with everyone here. The owner is the nicest person. I have sent many returns through his…read morestore. He is always willing to help me tape a box shut or put the return label on the box for me. He never puts off a customer just because he was working on something in the backroom. The turnaround for dropping things is quick. He is just the best.

When I need help with shipping, they are my goto place. I have never been disappointed with their…read morework or price. Keep up the good work.

On a recent trip to Des Moines I needed to arrange transportation to the Des Moines Airport from…read moreNorwalk, but was having trouble finding anyone -- no Super Shuttle. I found Gene in the Yellow Pages and I'm so glad I did! I'm used to traveling in major markets, so initially I was a little concerned when Gene answered the phone himself and took my reservation -- no confirmation number etc. I needn't have worried. Despite changing my flight twice due to weather, he arrived on schedule and got me to the airport with time to spare. He even offered to wait for me in case there was a problem rebooking my cancelled flight. 5 stars!!! Great service, reasonable rates! Give Gene a call next time you need to go to the airport and take the stress out of your trip... That part, anyway!

Used Gene's to get to DSM Airport for an early morning flight to Texas. Steve was here early, had…read morean extremely clean vehicle, and couldn't have been nicer. Will definitely be using Gene's/Steve!

It was a fast and easy process and there was only one employee working. Our truck did not have air…read moreconditioning but it got the job done!

This is literally THE WORST U-Haul and experience I have EVER had. I'm writing this because I am…read morecurrently on hold, 20 minutes going strong, still trying to get an issue resolved from last May!!! Literally MAY 2019. U-haul may be cheaper but it will just cause you sooooo many problems in the long run. I used this location to get a hitch and wiring installed. I ended up having to get the hitch FIXED and INSTALLED PROPERLY by Schuling Hitch Company off of 2nd and they had to do my entire wiring kit since U-Hauls never worked. Here's a back story and I'll try to sum it up. I called May 2019 to schedule a hitch and wiring. They were supposed to call me when the hitch was in but 2 weeks later, I still never got a call. I called back and they said they "forgot to order it." They reorder the hitch. 1 week later I call back in to find the hitch and this time, they can't find it in their stock. They order the hitch for the 3RD time. Fast forward 3 weeks and I finally get the hitch on. Unfortunately they didn't order the wiring kit that they should have when they ordered the hitch. They charged me overnight deliver for the wiring to be delivered BUT OH WAIT, they never got the kit so they have to order the wiring overnight again. (I am also coming in each time because they never called to tell me they never got it--inconvenient.) They finally get the wiring and this is June 3rd by the time I get it installed. So everything is hopefully good and everything is installed. I go to use my wiring a few weeks later and it isn't working (go figure). So, all of this time, money and inconvenience the wiring doesn't even work. I go back in and Ernaldo or Ernesto says that the wiring COULD HAVE BLOWN THE DAY HE INSTALLED IT. So I literally left the shop the day I got it installed without it even working. So they order the piece again. This time I NEVER heard back. I didn't hear anything each time I called and finally they would just put me on hold when I asked if they knew the status on the kit. I finally got it done by Schuling in September. They notice that on the right side, where my muffler is located, UHAUL DIDNT EVEN PUT THE SECOND BOLT IN THE HITCH!!! The guy said yeah you have to move the muffler so clearly they were lazy and didn't want to go through the extra work. So not only am I driving illegally without lights on my trailer but the freaking hitch isn't even bolted on correctly to my vehicle!! It is now January almost February and I am still trying to get a refund on the wiring kit that they took back and never reordered. I talked to uhaul in September and December and they said they were going to get me a refund but never did. SAVE YOUR MONEY FOLKS! THIS PLACE IS A JOKE!!!!! Also, I called back because I had been on hold for 33 minutes and the girl says "well I asked to put you on hold and you said yes" so I of course said, "yes but not for 33 minutes" and her response was "well sorry call back later" and literally hung up!! This place is so very frustrating and unprofessional.

I have recently used FedEx Kinkos twice while in a bind and they have gone above and beyond my…read moreexpectations. Caleb helped me the first time and was extremely courteous, helpful and understood fully the urgency of my situation. He got the cards I needed printed amazingly fast. It was almost like he dropped everything to go out of his way to help me out and I totally appreciated it. The second time we needed them, my husband went directly to the FedEx Kinkos location to get cards printed out for Make A Wish Foundation for an event we were doing. We ran out of cards during the event and I swear he was back in 20 minutes with the cards we needed plus some. I'm not sure who helped him, but the employees there are super awesome. I will use them and refer people to them every chance I get. Thanks guys!!

I dig this place, the staff is always very helpful. They get prints done quick, they send stuff and…read morethey have supplies. It's got multiple entrances, and if you want to print or cut prints yourself for a cheaper rate you have the option. I dig the email the store option and they have always got back to me about my orders in a timely fashion!

I love the small town feel of this neighborhood post office! Staff are friendly and for the most…read morepart it is always easy to get quick service (ie short lines). Its also located in the Beaverdale business district so it is a convenient stop when running errands or out for coffee. They also have drop boxes in the boulevard so you can drop your mail off without leaving your car.

This is my favorite post office to visit -- never thought I'd say that. Convenient location to my…read morehome and errands, and the staff who works the counter are always friendly and helpful. This location also delivers mail to my home and we've had some hiccups there but they are always work to fix it!

Super friendly staff!…read more Clean parking lot and building! The ladies working the counter are always so personable, they hooked me up with a better deal on the box I was shipping. The flat rate box I picked out was way too big and they went out of there way to find me the right size. I prefer to go to this post office not only because it's closer to my house, it's smaller and more quaint but they always great you with a smiling face at the door. Unlike the all the other Post Offices I've been to in DSM. Thank you happy Post Office Employees!!!

Mail (including my medication) regularly leaves the distribution center only to go right back to…read morethe same center for days in a row, nothing but lazy and unprofessional

My delivery was on schedule and I was kept informed of time frame. the drivers were friendly and…read moreprofessional. The guys even carried my delivery a bit further as a convenience to me!

ZERO STARS I have…read morehad 3 separate issues with RXO, including the one I am dealing with right now. 5 years ago there were continued delays delivering my peloton bike. 3 years ago I had issues with them not delivering my treadmill and when I finally got it scheduled they sent 1 guy for a several hundred pound tread, that needed to go to the basement. Since I had to reschedule it several times and couldn't keep missing work, my 75 year old mother came over and was the only person at my house. The driver had to come back later in the day when my husband was home to get it into the house. I can not imagine what I would have done if I didn't have someone to help. Now today they have my Ikea package and missed the original delivery date giving me one excuse and the Ikea rep another! I have called the last three days and still can not get a consistent answer from them as they tell me one thing then I call Ikea to confirm and they tell them something different. If I had known Ikea uses RXO I would have driven the 3 hours to the nearest store 2 weeks ago to make my purchase. The ONLY consistent with this company is they are terrible at both customer service and communication. I was supposed to get a call back "right away" several hours ago to attempt to resolve my delivery delay and have not heard anything. It is really disappointing this company does not value customer service as evidenced by the pages of 1 star reviews as well as my personal experiences with them. Most deliveries require someone to be home and many of us do not have the luxury of missing work for a delivery that does not show up as scheduled. I feel this is so disrespectful.

I moved to Ankeny and still drive all the way to Urbandale just to get my clothes dry cleaned here…read more The other day I left $1000 in one of my pockets and thought I lost it. Lan found me via Facebook and informed me she found cash in my pocket. Love these guys!

After reviewing the top ratings some older than a year to dry clean -- my professional…read moreorganizational jackets, pants and blouses the service was mediocre at best, and not of the quality for the $$ I spent. I had to redo a size makeup stain myself and leave a jacket with a missing button to be repaired after the four day wait. Yes, cleaners are a fading professional breed, but service can be so much better.

Nice laundromat with nice parking. Lot big enough to accommodate a tractor in the back. Offers…read morecoins to tokens as well as a mobile app that allows you to start and pay for machines via Apple Pay. Comfortable seating available as well as free WiFi.

Facility was clean. Seemed to have only multi load washers, but perhaps I missed the smaller ones…read more There were only a couple of laundry carts and other patrons seemed to claim them by leaving laundry baskets etc inside them while they washed their clothes. That made it hard to transfer clothes from washer to dryer and to folding table if you brought a laundry BAG instead of basket.

I needed enlargements/full-size drawings printed for a furniture project I will be making. I needed…read morethe enlargements made to specific size. Molly was extremely helpful taking care of my request. She was patient and throrough.

My go to for dropping off FedEx deliveries. Always a helpful staff available. Reasonable rates as…read morewell.