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US Post Office

1.7 (29 reviews)
Closed • 8:30 am - 5:00 pm

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2 months ago

Great! Tho gyt it would take forever, it didn't. Friendly staff. Got the job done. Would definitely use this one next time, before others.

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3 months ago

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1 year ago

Emily is the most bad ass clerk you could get at the the post office, they should give her her a raise

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3 years ago

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4 years ago

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3 years ago

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3 years ago

Stop hiring mail carriers that can't read English. They are putting my packages in with other people mail.

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5 years ago

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5 years ago

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4 years ago

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10 years ago

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10 years ago

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8 years ago

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6 years ago

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9 years ago

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9 years ago

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7 years ago

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6 years ago

Worst mail service I have ever had. Mis-delivered, late, and missing packages. New managment makes no difference.

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7 years ago

It's just the worst. Never get our mail on time and there is always excuses as to why it didn't get delivered.

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7 years ago

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8 years ago

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8 years ago

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6 years ago

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10 years ago

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10 years ago

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9 years ago

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10 years ago

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8 years ago

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10 years ago

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US Post Office - Waiting in line- 2 people in front of me

US Post Office

(11 reviews)

I hardly visit this location but was in the area. Dropped…read moreof a package that I prepaid the label already. I had to stand in line to just drop off. There was no drop off location, line, or window. During COVID19 review: Masks are required for entry. All employees were masked. All patrons were masked. Social distance measure were in place. Patrons followed marked areas. Small office area felt tight for people to be standing around in a line. 2 employees working the front office. They were pleasant and seemed to enjoy their jobs. I was in and out of there with two customers in front of me. Nice location in the Valley Junction area. It's busy overall. And was even busy pre-pandemic when I would make a stop in the summer. I recommend if you need your postal goods and services.

i have a serious service problem. i haven't received my…read moremail in nearly a week. my mail box is one of several in a cluster of boxes that serve our home owners association (craftsman). we're in the 50266 zip code. we have keys to open our mail box and we have two keys to open our mailbox. here's the problem: neither one of them work. they haven't worked in a week. i repeat... we have not been able to open our mailboxes in a week. i've tried to reach both of your local post office centers in west des moines, ia. but, no one answers the phone. i repeat ... no one answers the phone. who do i call now? or, is this post review a waste of my time?

US Post Office

US Post Office

(2 reviews)

Be cautious of this branch. Since living in this vicinity I have had one package lost that could…read morenot be found. The latest incident (4/22) was when I was available (home all day) to claim a package and USPS sent a notice (an hour later) that I missed the carrier. Calling the office, they claimed they looked into the issue, and they left a voicemail (30 minutes later) to state the carrier had attempted to ring the doorbell (which I can hear from anyplace in the residence) multiple times and no one answered, and that I could claim the package immediately at the office. I tested said doorbell for any issues (none). The carrier simply went to the wrong address and they would not admit to this. I ended up picking up the package manually (same day) as it was a high end item and I did not trust the staff for a re-delivery.

I'm not one to give negative reviews, but I would give this branch of the post office minus stars…read moreif I could. I have not had my mail delivered for 5 days, nor has anyone else in my apartment and apparently other areas of Norwalk. Not only that, when I call to ask the office about it the woman has the nerve to tell me it has been delivered... now don't you think I'd know if I got my mail? So then she says I've had no mail. Then she's says she will deliver it personally. I think I will AGAIN make a stop in this office after work and file a complaint. So what is it? Has it been delivered or do I not have any? Total BS. Also tracking a package tha was to show up. It says attempted delivery and couldn't because driveway blocked. Also complete lie. I CANNOT BELIEVE THIS POST OFFICE. I HAVE NEVVER BEEN MORE UPSET OR OFFENDED BY THE CUSTOMER SERVICE GIVEN TO ME FROM AN ESTABLISHMENT. I'm highly offended with the way I've been treated and idk what to even do about this given that it's the U.S. Mail. Whatever happened to their motto about rain or sleet or snow or hail. I'm completely shocked and upset about this. I've never heard of anything like this. P.S. apparently I'm not the only one feeling this way bc it's on Norwalk Facebook page and lots of people are upset.

US Post Office - postoffices - Updated May 2026

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