The first washer (#22) has hair and some other crud in it. I tried to report the dirty drum but…read morethey want me to pay $.50 to clean it. Then as I purchased a pay card (required) th machine says there is a promotion, use a $20 bill, get a bonus $2. The machine gave me $1. I cannot find any contact information except a phone number. I would like to have an email address to keep track of my communication. Finally, I think it's expensive. More than other laundromats. The lounge certainly has bells and whistles (play area for kids and bathrooms and tables appear clean. But the drums that claims to be 4x size washing machine is not. Maybe if a small European apartment is the comparison. That machine is $6.25.

From the owner: Your self-service laundry destination located in West Des Moines, IA with a welcoming, clean…read moreatmosphere. Open 24 hours. Free WiFi.

Well maintained and pleasant attendants. Never had to wait for a machine. 5 stars from meread more

I rarely ever go to a public laundry mat but our washing machine in our house was out of commission…read moreso off to the laundry mat I went. This place was very very clean which I appreciated. It is open 24 hours! A wash is about $5 and dry is about $3 to get your stuff completely washed and dried. That's just for 1 load so a little pricy, but overall I would pay more for a clean laundry mat. Lots of washers and dryers available when I went. Parking right in front which was nice! Make sure to bring cash because the credit card change machine was broken!

JD is a wonderful person and does fine tailoring. I won't go anywhere else for alterations.read more

JD is one the friendliest, polite, accommodating, and professional people I have met in quite some…read moretime. Excellent tailoring on many items I brought in. Would highly recommend to anyone!

Overpriced for the quality... the quality and quality of service doesn't match. I will drive…read morefurther away for better quality and price. I can but new clothes cheaper than cleaning the old ones. ...22.0+ for a sun dress is ridiculous!!

So at the beginning of August 2021 I took my wedding dress to get cleaned and boxed to Victoria…read moreCleaners and was told it will take about a month. A month rolls around I called them and asked about my dress and they said they didn't have it back yet. I've called them multiple times and nobody really knew anything. I called them today 10/22/21 because I still DON'T have my dress back and come to find out MY DRESS WENT HOME WITH A DIFFERENT LADY! Thankfully the lady brought my dress back to the store because it wasn't hers but now I have to wait even longer for them to send it back to Minnesota to reseal it. I'm beyond frustrated and will never recommend them to anyone.

Amazing!!! I have never had any issues with the service and I think it doesn't get enough hype with…read morehow awesome this company is!

Very responsive. Was super impressed with the quality and…read morespeed of service. Had order picked up multiple weeks and returned the next day. Very professional and quality. Thank you for the time and energy to support my family's laundering.

Cute neighborhood location. New high quality machines, the husband and wife Duo who own this…read morebusiness bent over backwards to give me a refund when I incorrectly started both machines prior to adding clothes. My mistake! This location feels so much safer and cleaner than local competitors. Although I just moved to the area I couldn't recommend them enough, so I decided to hop on Yelp to let the people know. It's so nice to not have to worry about where or how you'll get your laundry clean on your few days off. Love it!

New place......it's clean. Small though and parking lot is small. Depending on when you go, could…read morebe an issue. Most customers are local and will walk... Issue? Price...$12 to wash a large load!!! Ouch! $3 to dry? Ouch! We walked in and was chatting with 2 others and both said...look at the prices...both said they would have walked out had they paid attention before loading the washer. Anyway, nice enough place being new but we left also and went down the street..half price.

First time here but really impressed about how clean and nice of a place it is. I used a medium…read moresize washer for our king size comforter, $4 i coins, and dryer of course is with typical 25 cents increments. All machines appear to be quite new. They have free wifi, vending machines, restrooms, icecreams, and even 2 foosballs tables among the other waiting tables. Very nice staff who frequently cleans the area to keep it crispy clean! I really like this place. Btw, it is within a culturally hispanic area, with a hispanic grocery market next door.

They got my clothes but completely destroyed the zipper on my expensive jacket. They need to take…read morebetter care of the clothes they clean. Very, very disappointed in the damage they did to my jacket.

Super rude on the phone :( Called to ask about pricing and was given condescending answers. When I…read moresaid "Okay, I'm going to keep checking around. Thank you - Have a good day" She just laughed.

Horrible experience. Dropped my daughters prom dress off and asked for a quote for cleaning. We…read morewere told that they'd have to call us. Asked how long. They said "wedding dresses take a couple of weeks" We never received the call. After reaching out, finally received a call saying they needed to "soak" it and it would take more time. Again asked a price. Again told we'd get a call. No call. Asked a timeline. Again. No call. Called multiple times. No status. Eventually reached out to the owner (Neal) who responded quickly at night and assured me he'd contact me the next day. When I hadn't heard by late afternoon, I called. He had "left for the day." I emailed as well. No response. I eventually had someone else continuously call, tracked it down, and apparently it had been there all along. HORRIBLE service. HORRIBLE communication. If I could give them zero stars I would. Pricing was not transparent despite multiple requests. I had to constantly follow up. They didn't even honor basic commitments. Not even the owner, after directly promising he would. Find somewhere else to spend your money.

They are ok. Obviously expensive as most places in the area. I don't like the way they hang the…read moreshirts with all buttons unbuttoned and sleeves left free on the side which makes it high likely the shirts will wrinkle before you even wear them. I prefer like my old dry cleaner were he button most of the buttons and hold the sleeves in front of the shirt with a small clip