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    US Post Office

    2.1 (20 reviews)
    Closed 9:00 am - 4:30 pm

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    Shawna M.

    This is insane. Absolutely unacceptable. The main post master left. And when McDonald's across the street pays more, why would anyone work here? Needless to say, I've been trying to get my wedding ring for my fiancé since Aug 4th. It's been returned multiple times to sender. For absolutely no reason!!!! We've had at least a dozen pieces of mail and packages returned to sender. For no reason. We have always used a dual address with street first followed by P.O. Box because it's impossible to know how people are mailing prior. I literally have no idea what we are paying for... everyday is hit an miss. The other day. I went in at 915 and 130 and no one was there. A few days prior. It said closed due to staffing on a midweek day. Hope they can fix the staffing issues. Y'all can start by paying your people a living wage for Tahoe. IE $25/hr +

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    5 months ago

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    9 months ago

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    6 months ago

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    1 year ago

    The most unfriendly employees who are unwilling to explain why they don't deliver mail or won't provide a particular service.

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    11 months ago

    Excellent service from clerk very helpful, polite customer service oriented , smiling and friendly

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    1 year ago

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    4 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    13 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    7 years ago

    Sometimes they have good service and sometimes they choose not to deliver my mail when they feel like it

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    US Post Office - Pre opened packages

    US Post Office

    (73 reviews)

    I wanted to take a moment to give a very positive review for Raul who is the postmaster of the…read moreTruckee post office. He went above and beyond to help me figure out where our mail was going and to locate missing packages. He was so pleasant to work with and was great at communicating and keeping me updated. He has a really tough job, and I am sure he is dealing with all kinds of issues, but he never made me feel like my issues didn't matter and so I wanted to take a moment to say a huge thanks!!

    I had my first experience with the Truckee post office this week and it was excellent. I had 2…read moreissues this past week that I needed help with. 1) I don't have USPS mail delivery in Tahoe Donner and learned that an order I placed was being sent USPS. On the day it was supposed to arrive I went downtown (free parking and very short line) and Abdul looked up my tracking number, went into the back and he pulled it off a truck for me. 2) I needed a form signed by someone at the post office, in order to get an insurance reimbursement on a lost/stolen international package. Missy was not sure how to handle it, but said she'd talk to the postmaster later that day and call me, so I did not have to keep coming in and checking the status of my request. She called the next day and told me to come in and that she had the paperwork ready. I came in (free parking, short line) and she filled out the form for me. Two for two! Great job Truckee post office!

    US Post Office

    US Post Office

    (5 reviews)

    This post office is such a joke. They pick and choose their own hours, usually when 99% of people…read moreare working. If somebody takes time during work to get their mail, they are closed. They print out lists of new hours and post them, but they are never updated online. They would only open for a couple hours a day, if at all. I would come during business hours, and they would be closed or closing the gate while I walked in and turn me away. And yes, this was during the hours they recreated and printed out and posted in the actual store. There were times when I had to get important government documents by a deadline but couldn't. I had to file cases with USPS online more than once because they never gave me my mail. Due to the lack to basic stores in the area, obviously everyone shops online. The parcel lockers would fill up, and the PO boxes were too small. When they reach capacity, you have to pick up your mail at the counter during business hours. I had to file cases because even after waiting 40 minutes in line, they would only give me one package but not others. Sometimes I had packages sitting for almost a month. Sometimes I would wait in line, and the package ended up being small enough to fit in the PO box.

    Avoid if at all possible. Living in Tahoe City means we're forced into relying on a PO Box…read more Packages are regularly mis-delivered, lines are inexplicably always long, and the lag time between when mail arrives at the post office and when we can access it is off the charts.

    US Post Office - postoffices - Updated May 2026

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