This post office is such a joke. They pick and choose their own hours, usually when 99% of people…read moreare working. If somebody takes time during work to get their mail, they are closed. They print out lists of new hours and post them, but they are never updated online. They would only open for a couple hours a day, if at all. I would come during business hours, and they would be closed or closing the gate while I walked in and turn me away. And yes, this was during the hours they recreated and printed out and posted in the actual store. There were times when I had to get important government documents by a deadline but couldn't. I had to file cases with USPS online more than once because they never gave me my mail. Due to the lack to basic stores in the area, obviously everyone shops online. The parcel lockers would fill up, and the PO boxes were too small. When they reach capacity, you have to pick up your mail at the counter during business hours. I had to file cases because even after waiting 40 minutes in line, they would only give me one package but not others. Sometimes I had packages sitting for almost a month. Sometimes I would wait in line, and the package ended up being small enough to fit in the PO box.

Avoid if at all possible. Living in Tahoe City means we're forced into relying on a PO Box…read more Packages are regularly mis-delivered, lines are inexplicably always long, and the lag time between when mail arrives at the post office and when we can access it is off the charts.

Did not send my FedEx shipment so will NEVER ship with them again. Caution to all people when you…read moreare making returns - your goods may not make it their return centers. I will never return to this place. do NOT recommend their services.

Cannot recommend this business enough. We had a job proposal to turn in and realized 30 minutes…read morebefore it was due that we couldn't email it but had to hand deliver it- and we live over an hour away from Truckee. We called Office Boss and they got it printed, sealed, and hand delivered it themselves within the required timeframe. They were so friendly and helpful throughout all our calls and requests. Best customer service we have ever received! Thank you Office Boss!!

I wanted to take a moment to give a very positive review for Raul who is the postmaster of the…read moreTruckee post office. He went above and beyond to help me figure out where our mail was going and to locate missing packages. He was so pleasant to work with and was great at communicating and keeping me updated. He has a really tough job, and I am sure he is dealing with all kinds of issues, but he never made me feel like my issues didn't matter and so I wanted to take a moment to say a huge thanks!!

I had my first experience with the Truckee post office this week and it was excellent. I had 2…read moreissues this past week that I needed help with. 1) I don't have USPS mail delivery in Tahoe Donner and learned that an order I placed was being sent USPS. On the day it was supposed to arrive I went downtown (free parking and very short line) and Abdul looked up my tracking number, went into the back and he pulled it off a truck for me. 2) I needed a form signed by someone at the post office, in order to get an insurance reimbursement on a lost/stolen international package. Missy was not sure how to handle it, but said she'd talk to the postmaster later that day and call me, so I did not have to keep coming in and checking the status of my request. She called the next day and told me to come in and that she had the paperwork ready. I came in (free parking, short line) and she filled out the form for me. Two for two! Great job Truckee post office!

I love this Post Office! They are so kind. I didn't know about the PO boxes in Tahoe and when I…read morecalled them they held my parcels for me for a day because I was traveling from San Francisco. I really appreciate all they do for Carnelian Bay! Thanks all!

This USPS Deerfield Dr branch sucks and I hear downtown is even worse…read more I try and use Reno post offices for mailing things out. Good luck with P.O. Boxes or physical address delivery locally - lol

Had a really nice experience at the Truckee USPS. One of the employees was incredibly cheerful and…read morefriendly -- greeted everyone with a smile and made the line feel much shorter. It's rare to see that kind of positive energy at a post office. Definitely brightened my day!

Of course it's a cute vibe! Definitely recommend sending postcard's to from here to loved ones…read moreif/while vacationing :)

Amber is awesome! I went to CVS to get passport photos done but they weren't doing them for some…read morereason. I called this UPS location to see if they could do it and Amber said Absolutely come on in! She handled my photos and shipping on top of filtering other customers through efficiently. Her multi tasking was next level and still had a friendly, personable attitude the whole time. Very happy and relieved to get this done so fast! Thank you, Amber!!

I'm a local. I've been here dozens of times. Never had a good experience. Often very long lines so…read moreI imagine that is a huge reason why the staff are always so unfriendly.

On 7/1/2025 mailed a Priority Mail package In Soda Springs, CA for ship to Pawnee, IL…read more Today, 7/21/2025 the package has not arrived in Pawnee, IL. The receipt provided by USPS does not have the info needed to file a claim. When I questioned the receipt I was told that was all she could provide. I suggest never shipping from this USPS location.

Barebones services but that's to be expected for the location, friendly staff and they're very…read morehelpful as well.

Always recieive other people mail-wonder where my mail-window service is very slow-window clerk is…read morevery rude

Rude carrier who came up and verbally assaulted me. Told her to leave. Won't deliver mail says "no…read moresuch address exists" and returns to sender. Absolutely useless. Escalating complaint to state government. Fire Phillip Dixon. https://www.uspsoig.gov/hotline file your complaints using this link.