TO EVERYONE who doesn't know, may I start out saying that this post office if a contracted unit,…read moremeaning we do not do all of the services a regular post office does, but we are a good place to go to for sending out certified mail, international mail, letters and packages. We have a list of things posted in store of what we are unable to do as a contracted post office. Furthermore we do not deliver your packages ourselves, the post office we are contracted through USPS 800 6th street paso robles CA 93446, does all the delivery for us. If you do have a complaint about your delivery please take it up with them at 805-237-8342. Lastly our main company is NCI Affiliates, we work as a training program to train adults with disabilities on how to work a thrift store and post office job so please have patience with our individuals. Thank you to anyone who has read this and we look forward to seeing you if you come in and have a great day!!

DO NOT GO TO THIS OFFICE!!!!!!! I went in to return a small package to the facility and they sent…read moreit back to my home address!! I took it back to them and asked that it be sent to the correct address and they told me that I would need to pay for it again and I asked why and she said because she doesn't know how to re-do it. They made a mistake and were trying to make ME pay for it!! I will never ever go to this post office again!!!

The Cayucos Post Office personnel are always professional, helpful and friendly! In addition to…read moretheir regular work duties, they also handle Passports. Once again, they are so helpful and friendly!

We needed to renew a passport and this little post office delivered in a big way. Sharwna who…read morehelped us was great. As soon as we walked in she knew we were the 10am appointment. She complimented us for being prepared with the paperwork: having documents and their copies ready. However, we forgot our checkbook and realized it after travelling half way to here from the Bay Area, but she hooked us up with a money order with a minimal fee (make sure you have a debit card or cash on hand). Apparently, it's the 21st century but the US Department of State still does not accept any form of electronic payment while the US Postal Service does. Need to have your photo taken for the passport? Done: $15 for 2. Need to entertain your little ones while getting paperwork done? They can peruse through a pirate treasure chest provided by Sharwna to find their loot. Attentive and friendly service with a smile? Yes and yes! You'll be walking out of there with a smile on your face, at least we were, after having such a pleasant experience. Highly recommend to anyone who need to get their passport done in person to take visit to this location. Bonus: The Brown Butter Cookie Company is nearby for a treat.

Another day, another failure. Third time this past week a carrier won't deliver a package. They…read morewill not leave their vehicles. I now have another call tag but I can't claim my package due to their office being closed. USPS, you make failure an art form.

Came in to pick up a package that required a signature. A bit of a line when I arrived and only had…read moreone agent. A second agent opened within a few minutes of my arrival. Very friendly and courteous staff in my opinion. Happy to have a small town Post Office.

Wow first review! I needed to make a pitstop at a post office on my way traveling north on the 101…read moreand Google maps took me to this place. Meth, the staff member that helped me, is charming and helped me get the best possible prices for the four little items I had to ship and even helped me with the packing. She reminded me to take pictures to send to the buyers. Odd to say about a post office, but this place is a little gem.

This is the greatest post office I've been in friendly staff no linesVery clean and a very…read moreconvenient location I will be doing all my personal needs here love this country

These guys are always courteous and helpful ! We Appreciate this small post office so much, and it…read moresure beats going to the post office in paso and waiting in line

This post office just flat out doesn't deliver packages on Saturdays. Since living here for a year…read moreI track all of my packages and too many times has it said it's all USPS in San Miguel should be delivered today and if that lands on a Friday then I wont get my stuff until Monday. I have lived in many rural small towns but the delivery at this one has been the worst.

I really am quite disappointed with how rude, and unhelpful this location is. For some reason, most…read morepost offices seem to hire rude and unhappy employees, but this Santa Margarita location takes the cake by far. I have been to this location a few times and had terrible horrendous service. I really wish the US postal service would put more care and consideration into who they are hiring.

My mail is tampered with and constantly stolen and held by the delivery man himself. frank Lagaspi…read more Cal valley is actually officially self governing. With no outside regulating. Ruth who has sat Board of directors for 15 years and the community is in shambles. Roads library, all around community unity. None. I have complained ar Santa margarita post office and they laugh.

Limited parking, but I have always found a spot to park…read more Recently, I filled out an online request to have a signature required envelope delivered the next day. And the computer calendar allowed me to choose that day. However, I did not receive delivery. Today I will go and try and pick the envelope up at the post office.

Every employee there should have a good attitude & do their job correctly in each & every area, as…read moretrained to do so - by the Book, every time. In a number of cases it has been my experience they fall short of this. It is not appropriate for a USPS employee to talk down to us Customers in any manner, no matter what the situation is, especially when we have a legitimate concern that can be substantiated. They need to have the proper respect for the Customers/Citizens they work for (especially the Senior Citizens), as employees of the U.S. Government. They are getting paid well to serve us well. I am insulted & very disappointed in them.