I ordered a cosmetic item from Sephora through Kohls here in town because it wasn't in stock in the…read morestore. I started tracking it about 10 days ago when it was in Santa Barbara & then in Texas & then Arizona! It was so close & then it was crazy whatever was happening!!! I was ready to cancel & just purchase it from my store cuz they finally got it in their store! Anyway.... Until our post office here, in Paso Robles California got involved. They have actually called me to update me twice Matt the supervisor here at the post office just called me to tell me that my package was on its way! And kudos to Shelley for researching it & finding a pic of it! I really felt they cared & appreciated both their time & awesome attitude! Thank you Matt and Shelly! You guys are A+++++!!!!

Everyone is usually so so nice here! The lady at the front desk today around noon was super…read moreunpleasant and unhelpful. I have a reoccurring package that I get monthly and send back and I've always gone here. I greeted her friendly and got no greeting back, then she looked at my package and told me they don't accept that. I completely understand if I needed to go elsewhere but it was embarrassing how she talked to me.

TO EVERYONE who doesn't know, may I start out saying that this post office if a contracted unit,…read moremeaning we do not do all of the services a regular post office does, but we are a good place to go to for sending out certified mail, international mail, letters and packages. We have a list of things posted in store of what we are unable to do as a contracted post office. Furthermore we do not deliver your packages ourselves, the post office we are contracted through USPS 800 6th street paso robles CA 93446, does all the delivery for us. If you do have a complaint about your delivery please take it up with them at 805-237-8342. Lastly our main company is NCI Affiliates, we work as a training program to train adults with disabilities on how to work a thrift store and post office job so please have patience with our individuals. Thank you to anyone who has read this and we look forward to seeing you if you come in and have a great day!!

DO NOT GO TO THIS OFFICE!!!!!!! I went in to return a small package to the facility and they sent…read moreit back to my home address!! I took it back to them and asked that it be sent to the correct address and they told me that I would need to pay for it again and I asked why and she said because she doesn't know how to re-do it. They made a mistake and were trying to make ME pay for it!! I will never ever go to this post office again!!!

The Cayucos Post Office personnel are always professional, helpful and friendly! In addition to…read moretheir regular work duties, they also handle Passports. Once again, they are so helpful and friendly!

We needed to renew a passport and this little post office delivered in a big way. Sharwna who…read morehelped us was great. As soon as we walked in she knew we were the 10am appointment. She complimented us for being prepared with the paperwork: having documents and their copies ready. However, we forgot our checkbook and realized it after travelling half way to here from the Bay Area, but she hooked us up with a money order with a minimal fee (make sure you have a debit card or cash on hand). Apparently, it's the 21st century but the US Department of State still does not accept any form of electronic payment while the US Postal Service does. Need to have your photo taken for the passport? Done: $15 for 2. Need to entertain your little ones while getting paperwork done? They can peruse through a pirate treasure chest provided by Sharwna to find their loot. Attentive and friendly service with a smile? Yes and yes! You'll be walking out of there with a smile on your face, at least we were, after having such a pleasant experience. Highly recommend to anyone who need to get their passport done in person to take visit to this location. Bonus: The Brown Butter Cookie Company is nearby for a treat.

I want to take a moment to recognize Dante( I hope I got his name right) at the post office for…read moregoing truly above and beyond to help me. My package was accidentally delivered to the wrong address. After making several attempts to get in contact with the person who had received it, Dante personally went to the address, retrieved my package, and then hand-delivered it to me at my place of employment. That kind of dedication and customer service is rare these days. It's really good to know there are still people out there who genuinely care and are willing to go the extra mile to help someone. I sincerely hope his boss sees this review and recognizes Dante for the outstanding service he provided -- that guy deserves a raise! Thank you so much, Dante ,for everything you did. It was truly appreciated!

Another day, another failure. Third time this past week a carrier won't deliver a package. They…read morewill not leave their vehicles. I now have another call tag but I can't claim my package due to their office being closed. USPS, you make failure an art form.

Wow first review! I needed to make a pitstop at a post office on my way traveling north on the 101…read moreand Google maps took me to this place. Meth, the staff member that helped me, is charming and helped me get the best possible prices for the four little items I had to ship and even helped me with the packing. She reminded me to take pictures to send to the buyers. Odd to say about a post office, but this place is a little gem.

This is the greatest post office I've been in friendly staff no linesVery clean and a very…read moreconvenient location I will be doing all my personal needs here love this country

These guys are always courteous and helpful ! We Appreciate this small post office so much, and it…read moresure beats going to the post office in paso and waiting in line

This post office just flat out doesn't deliver packages on Saturdays. Since living here for a year…read moreI track all of my packages and too many times has it said it's all USPS in San Miguel should be delivered today and if that lands on a Friday then I wont get my stuff until Monday. I have lived in many rural small towns but the delivery at this one has been the worst.

I really am quite disappointed with how rude, and unhelpful this location is. For some reason, most…read morepost offices seem to hire rude and unhappy employees, but this Santa Margarita location takes the cake by far. I have been to this location a few times and had terrible horrendous service. I really wish the US postal service would put more care and consideration into who they are hiring.

My mail is tampered with and constantly stolen and held by the delivery man himself. frank Lagaspi…read more Cal valley is actually officially self governing. With no outside regulating. Ruth who has sat Board of directors for 15 years and the community is in shambles. Roads library, all around community unity. None. I have complained ar Santa margarita post office and they laugh.

I'm from out of town and stopped by to get stamps and mail a package. Only one person working, but…read moreshe was efficient and very friendly.

I bought a lot of cat food I pay to have it shipped overnight because of it's kept in a hot truck…read moreit tends to go bad and makes the animals sick my package said it was out for delivery the next day and when mail came it wasn't there so I drove to the Post Office and asked for the package the front counter ladies are always very nice But the guy in the back was in charge and he came out angry at me saying he had to go through the bin to find my box that he normally And he was just rude I explained to him it said it was out for delivery he said that meant for tomorrow I said no it meant for today I paid for overnight all he did was lie to me and tell me how inconvenient this was for him I'm the one that had to pay for gas and drive to the Post Office to get the Package It Was Inconvenient For me When It Said It was clearly supposed to be delivered that day he needs to stop lying and being rude and just do his d*** job

DO NOT USE!!! Boxes an IMAC to ship, packaging was with a…read moresmall amount of bubble wrap and loose paper. IMAC was destroyed because this shipper is incompetent!!!!

Be careful going here if you expect to send something out via FedEx. This location has very…read morelimited capabilities. I drove all the way there only to find out they do not accept FedEx QR codes to print shipping labels.