Parking lot is always a breeze to find a spot. They were doing some restocking around 750pm so there's was lots of stuff everywhere but not having us maneuver around, just messy looking behind register. Found what we were looking for and my son got to play Simon says. Lol. read more

I have always had someone ask if I need help finding anything. They are always helpful even when I am not sure exactly what something is called. Everyone seems ready to help, nice, courteous and knowledgeable. read more

Very low staffed and restroom never has toilet paper! I can never find anyone to help me line was very long, just for an Amazon drop off and those restrooms just make sure you go before go in!! read more

Tried to buy a printer. Asked which were laser / color laser. The employee said 'oh, I don't know and cruised away'. Found one and queued up. Stood in line while the cashier took and order. They were interrupted by the manager(?), who chatted about how there were feeling (delaying the order), talked about a return. The manager made eye contact, then also cruised away. I counted five people in the store, but I stood in line for 15 minutes before setting down the printer and leaving. read more

Sorry to leave 1 BUT Drop off post office boxes and they refused to accept. Not sure why as there is a big sign behind d them that says SHIP IT ALL and .... Has the post office emblem on The sign showing g they take it. Sign says they take it - every other staples has no trouble but this one is either not sure - or incompetent Either way - it's a 1 star stop read more

My first time ever leaving a review because i don't waste my energy, but the manager is a complete asshole. He literally told one of his employees "I don't mean to be an asshole, but..." and then proceeded to be an asshole. Then I went to return my Amazon purchase, and he slams my headphones on the counter which is completely unprofessional. I asked for a receipt and he obviously had an attitude about it then proceeds to slam other things around and hand me my receipt in an aggressive manner. I rather travel anywhere else than a deal with customer service like this. He obviously does not care about his employees to be speaking to them in such a manner. read more

The gal who works front desk is absolutely rude and unprofessional. No wonder all these businesses go under, and hen you hire people like that nobody will want to shop there. I just can't believe how rude she was absolutely out of nowhere. I know people have bad days but this is just not okay. read more

Keith at the tech desk was amazing! So helpful to me and was very patient! I wish more customer service staff were like this! The other staff including the manager were also so kind and helpful! Will be back for sure read more

I am not complaining about the staff, they are great, I am complaining for them. The new way they have to do Amazon returns is terrible for them. Every employee that has done an Amazon return with the Amazon cell phone takes forever to work. The other day the guy had me go back to where they originally did Amazon returns at a computer register read more

I had a very unpleasant and unsettling experience with a woman employee 9/16/24 in the reproduction department! Very rude and unhelpful person. So much so I had to drive all the way to the SLO Staples to get my printing done. I never want to go to the Atascadero Staples again!! SAD read more

Worst staples I have ever been to. I have come here twice in the last 6 months and the staff is the worst! Extremely unhelpful and extremely rude. I thought my first experience may have been a one off bad day for them, so I decided to try again. But it was just as worse the second time, don't even try to print something here. I was here for 5 hours to print 5 pieces of paper. The staff is absolutely no idea what they are doing. Avoid this staples at all costs. read more

Went inside to have passport photo done for my online renewal as white backgrounds were coming up beige or off white. One man was helping a customer at the Amazon return and a female associate came from the back of the store and went behide the customer service desk. I went up and ask if they did digital passport photos and she hesitated and finally said yes sure. She left and came back with a camera and we took the pictures. She insisted I had to show my ears which is not true. She took to pictures and left to get them. She return and handed my an envelope and a usb stick and I paid for it. As I was walking out I looked at the picture and I looked like a deranged person. She did nothing to help the picture look better and I have a MAC so no usb drive. This person was horrible. The picture also has writing all over my face so I can't take a picture of it to load onto my computer. I paid 21.00 for nothing. read more

I was about 25 minutes away before they were to close and I called and asked if they had something in stock? And she said "hang on, yes we do." I got there with minutes to spare and she never even looked. She said she just assumed that they had it in stock. read more

I am writing to say thank you to Jason in the printing department for being very quick, doing very good quality of work, and being friendly. It is also a good deal and he gave me a coupon which made it even cheaper. read more

Next time I'll buy from Amazon at least they stand by their products. Bought a new Canon TR 8600 printer and after 30 days it won't work. Called the not-at-all helpful Staples expert who said they only warranty for 14 days to take into the store and they might be able to help us get it to work or call the manufacture. After only having it 30 days and using it less than 10 times you know I'm seriously pissed. We'll call Canon and hopefully we'll get better customer service than Staples offered. I can promise Staples this we will NEVER EVER purchase so much as a pencil from them!!!!!!!!!!! read more

A Tale of Two Staples: Four months ago, I needed laminated ID cards printed. I had the most helpful Staples employee providing quality service then, and I left very satisfied. She took my pdfs over email, printed them out, trimmed them, laminated them, and punch the skinny rectangular slit for the clip. She even offered to round the corners of the laminate for me. Contrast that with the experience I had today when I went in for more ID Cards. Today, I had "the supervisor who's been working there for nine years." 1. I stood at the counter for two minutes while her and another employee finished a conversation about the weather. 2. When I asked her for an ID Card print job, she looked at me with a scowl. 3. I sent her the pdfs. She printed them out and handed me the paper. She directed me to the paper cutter to cut the cards myself. I did. 4. I handed them back to me, and she laminated 4 of them at a time, and handed them to me. I asked, aren't you going to trim them? Again, she told me to do it. 5. I said, what about the rectangular holes? She said, "We don't have that tool here." I reminded her that four months ago they did. She said, "I'm the supervisor here. I've been here for nine years. I promise you we don't have that tool." I asked her to check. Maybe you do have it, and you're just not aware. She looked over at the counter where they keep the punches... from across the room. She said, "Nope. We don't have it." I asked her to go over and check, please. She walked over toward the counter and stopped 10 feet from it. "Nope, we don't have it." I asked her to look a little closer, please. She refused. This woman does not belong in customer service. This was one of the worst experiences I've ever had. read more

From the minute you walk in the door and are overpowered by the horrible smell, to the employees who do not acknowledge your presence at the counter with at least a "I'll be right with you" or anything close and a five minute visit takes 30, it's frustrating for many reasons. I asked one of the only women there if she noticed the fowl odor and she said she thought the whole town had a bad odor. I asked her what she meant and she said she didn't like the people and finally admitted she didn't like California. I didn't go there to hear her personal gripes. It was strange. On my last visit I waited at the counter to return my Amazon order with employees walking by but not acknowledging me for four minutes, then I said hello to a young employee who was walking by and he said snidely and without looking at me, "yeah I saw you, but I'm helping someone else so I'll be back when I can". Finally, the manager came. Mostly, their attitudes are pretty sad and very poor customer service. It's like they all hate it there. I hope the owners take notice and try to save the place. It's nice to have it here in town but it's painful and unnerving to deal with the employees. read more

Store: 1385 On Saturday, Oct 8, 2022, I called Staples for information and Margaret answered the phone. She was very helpful, courteous and willing to help me. She ran to check for the item I needed and told me the battery I needed was in the store. I told her I would be right there. She had pulled the item and had it at the register for me. I was so pleased with the item and with Margaret. Also, I am 87 yrs old so I appreciate that kind of assistance. I have purchased at this store for years while I volunteered in various places in the community. I have always been pleased with your store. Thank you, Maggie, for a delightful shopping experience! June McGahey read more

I paint on canvas often. I use Staples to turn my canvasses into note cards. Nicole is always so polite, so patient & most of all very proficient. I'm sure the printing staff are good at what they do. But I'm always happy when I walk in with a project & Nicole is there to help me! Thank you Nicole for providing great customer service! read more

Trying to print several ebook instruction manuals... none are showing up on the print website. The woman at the counter said go home and do it from your computer. I have printed many documents from my phone so did not find this helpful at all especially since I don't use a computer just my phone! read more

Had last minute back to school materials to pick up. Enjoyed no big lines and a good variety of colors of binders, bag packs, ink, paper, and binder. read more

Cameron came in clutch awesome worker very helpful I couldn't find this m.2 screw anywhere and he found one for me

Exremely difficult to get an answer. I have a flyer designed for an event in which my business is participating. I just wanted to know if I could send the flyer to them, have copies made, and then pick them up. I got all kinds of round about suggestions on how to design a flyer, place a print order (which was not really how to do that), and establish an account, which I already have. Taking my business to another printer. read more

Another reviewer hit the nail on the head. The staff here is nice, but useless. I wasted an hour of my time for them to even give me an answer regarding a service they supposedly do. According to their website, they provide a particular service, and I called a couple months back to confirm, and a nice gal confirmed they could indeed do what I needed them to do. When I went to the store it was a completely different story. Don't waste your time here. read more

This complaint is for the print department, I picked up my invites got home to realize they only gave me half the envelopes so I drove back 25 minutes to get more envelopes to only get home and then be the wrong size.... So frustrating. I miss the staples in Paso read more

The lady in the store helping everyone with their prints was amazing. She was just so kind and sweet to everyone. I'm pretty sure she was the Store Manager. Thank you so much for helping me with my Wedding seating cards. You made the process so easy and stress free! read more

I came in to buy an inexpensive bluetooth headset about 6 weeks ago , the assistant manager talked me into a unit that cost around 90 bucks, last night it died. I went in this afternoon and they refused to exchange it or return it. I told them amazon has lower prices and returns things with no hassle when items are defective. Staff was polite yet completely unhelpful, I encourage all small business owners to steer clear of this store when purchasing expensive items. Very disappointed with the corporate attitude I'm a small town. It probably doesn't matter as wall mart will drive them out of business soon. Very disappointed A--town business owner. read more

Staples print center is on the money. They had printed some menu's we brought in from another source. We noticed there was an item missing. I went in and talked to Megan. She was so helpful fixed everything that we needed and reprinted the section that I needed in 24 hours. The price was much cheaper than I could have had done anywhere else. I have found a great print source. read more

Staples - Printing Services Near Me - Atascadero, California

I'm not sure where these positive reviews for the Print & Service center are coming from - In the past 3 years I've lived here (I literally around the corner from Staples) every single encounter has been horrendous. The print staff - particularly the heavyset woman with long brown hair, chooses to turn their backs on the customers and make book bindings or do other work than help the person in front of them. This has been the case when I'm the only one in line AND when I've been in line with 3 or 4 other customers. You'll literally print faster buying your own printer and hooking it up at home. A graphic designer's nightmare. read more

The young woman in Copy Services is very friendly but the equipment is out of service constantly (or mysteriously, my pdf "won't print correctly") and I've left once again without the copies I sent to staples@printme! So frustrating! I've wasted a lot of time giving them yet another chance to do better. (The PDFs print just fine elsewhere) read more

Don't go there if you expect any kind of service. I used the self help printer and wanted to drop off 2 UPS packages, simple enough, right. I waited in line at customer service and the girl told me I don't do that, you can just put them over there, if you want a receipt you have to wait in the print center line. I did want a receipt and not just leave them on a random counter for someone to take. I waited in the print center line for 10 minutes, the one employee working there seemed overwhelmed and was struggling to help the 1 customer in front of me. 1 other employee was just wandering around, didn't really looked to interested in helping out. There were paper cuttings all over the floor behind the print counter. I left and went to another UPS drop off in town and was helped immediately. Won't go back for anything other than self help printing. Isn't anyone paying attention to the lack of customer service??? read more

This Atascadero location was so great in helping me. In my mid 50's I'm not as tech savvy as I wish I was. I needed help putting music on an MP3 player for a gift. Leo in tech support went above and beyond to help me figure it out. At no charge!! I asked if I could tip him and he told me he could not accept it. Staples has earned my business forever. Thanks for the great customer service. read more

As a teacher, I feel like I'm always at Staples. Lucky for me, they're close and pretty reasonably priced. Somehow I can always find what I'm looking for in one or two shots. It must be a teacher's sixth sense. I usually come in for one thing and leave with more; think "Target" but less dough is coming out of my wallet. The customer service at this Staples is always friendly and great; I always leave happy. read more

Darren in the tech department is the worst associate I have ever dealt with. He has the worst customer service and is straight up rude. I was in a hurry and needed to print 3 important documents. The printing guy went on break so instead of waiting a half hour, I asked if he could print those out for me. He had no customers-as I was the only one in the store. He flat refused to help me and told me I had to wait until his break was over. So he sat there while I sat and waited. The only other associate was new and couldnt work the printer. Last time I go there. read more

I have never had a good experience at this location. Employees are beyond rude and have no knowledge of their jobs. "Stephen" was so rude to me that I will never return. Fuck this place, whoever the manager is needs to be slapped. read more

This is the slowest Staples ever. If you need to make 1 copy, have in mind you will need at least 25 minutes off to make it! The employees are very slow, not motivated and usually not very interested in their jobs. I have come several times now, and the first time they didn't had a staple to borrow, the second time their cutter was broken and today I waited 20 minutes for the lady to give me the copies underneath the counter, because she was too busy talking to another employee and doing other jobs. They are never rude, but the slow service really gets into my nerves! read more

I love this location. Drew always helps me find anything I am looking for and the copy service always helps with projects. Thank you all for being great! read more

I came here because my printer broke. I need to print something important and ask them if they could help me. The girl at the print department said she couldn't help me to use the self printer. Well can you show me how to use them cuz I have no idea. She just looked at me and was like no. read more

Pretty friendly staff ever time I go into this Staples. They usually offer help finding anything or answer any questions I have. The prices vary, sometimes I find good deals on school supplies (binders, paper, pens, etc) and sometimes not so much. Although the other day I went to Staples to get some ink for my printer and was shocked by how cheap it was. I remember paying anywhere from 19.99 to 39.99 for one ink cartridge but instead I got 4 for 49.99! read more

I love staples:) manager is a nice, helpful guy:) and the copy center team are on it!