Very nice women there. They were really busy. We needed an item notarized. She was quick and efficient. Would definitely use in future

Horrible location. Owner is constantly rude, but today was the final straw. I was waiting in line to do an amazon return when I heard the owner literally lay into this lady about her Amazon return. She now refuses to take Amazon returns during a certain timeframe and days. She says UPS is making her drown by forcing her to take Amazon returns. She indicates she's there till 10pm nightly because of paperwork. All while the customer is like well sorry this is where Amazon listed (Only place in Morro Bay). I walked out and didn't even bother. I would rather taking my UPS business elsewhere for all needs, not just my Amazon returns. During the rant she stated she has to sale now, I look forward to new owners!! read more

I love the store and everyone that works there. They are so nice and helpful. Have patience people. They are overloaded with your returns. Making times and days for returns is for us and them. To anyone who wrote negative reviews, go behind the counter and try doing the job and dealing with people. Don't complain till you've been on the other side. Thank you Denise, Shannon and all. I appreciate you. read more

The only reason I am giving a five star rating here is that there are not six or seven stars to give. I bought some very fragile objects in an auction to be shipped to Louisiana. This great store picked up the objects, wrapped them PERFECTLY and shipped them without any delay. I recommend them highly. - M Wilson read more

I brought them something Monday that was valuable and important and needed to be packed and shipped in a timely manner. They charged a fortune (that part is not their fault) and gave me a tracking number. The recipient of the shipment told me this morning, three days later, that the tracking says UPS hasn't even received the package yet. I called the UPS Store, and they told me they'd had another big packing job, and they hadn't even packed mine yet. They just sat on it for three days. If I have known it would not be packed and shipped same day I would never have left it there. And I should have known. read more

This store is my go to place to mail everything. Great service every single time Always delivered on time. Clean store read more

Always come here for all my important mailing needs. Also like that they take returns for online shopping.

Great local business with great people. The notary service they provide is always helpful and quick. Even when I've gone in with a long line they have been able to move people along quickly. The fact that they are also an easy spot to drop off Amazon returns is a great perk. read more

Last week I visited Morro Bay, and acquired things that I could neither pack in my suitcase, nor trust myself to adequately cushion for the long trip to my home. So, I enlisted the UPS store on Quintana Road in Morro Bay to pack and ship for me. I am amazed at how meticulous they were in packaging my fragile items! Each item arrived in perfect condition! AND the lady who helped me was very pleasant! If you live in Morro Bay, or are traveling and want some items shipped home, this is the place to go! read more

Very helpful and friendly staff. This is my go to location for all shipping! Convenient location and open every day.

Great staff, helpful services and open six days a week make this my go to choice for packages and quick printing. My only hesitation: workers are intimidated by too many customers not wearing the mandated MASK. It's just not acceptable to stand in line for 5-10 minutes near people who are maskless. Staff seems reluctant to ask people to leave if they won't wear one. read more

The UPS Store - MASK UP! - Printing Services Near Me - Morro Bay, California

Store is proficient. Gave two stars because of the constant rudeness of the older lady with the glasses. Younger folk that work there are always very nice. read more

The nicest people I have ever dealt with. Always friendly and courteous. We get a lot of Amazon packages here, and I am always glad to do business there. Highest recommendation!! read more

This is a really great place to do business. They are efficient, they know what they're doing and they also have a notary.

I just returned from an amazing experience at this location. I had a heavy item I need to return to Amazon. I asked if I could borrow a dolly. Dennisa offered to bring it in. She was so nice & very friendly. I would recommend this store highly. read more

Hours posted on door and online aren't correct. There is a sign with different hours. Drove here instead of another city and now will miss my opportunity to overnight something important. Please update your website to reflect actual hours. read more

The UPS Store - Written sign - Printing Services Near Me - Morro Bay, California

I went in to send a package this morning and there were about 8 of us in line. The man at the front was not wearing a mask and was coughing. When it was my turn I ask the employee if their policy was not to require masks, and that it made me concerned for everyone's safety. Her name was Tracy, and she completely blew me off and said "we're not the police". I have been going there for years but I will be switching to Perry's now. Be responsible people! read more

Yes, these are trying times, and, yes, it's apparently hard to find good help these days, but I find that's most often an excuse for poor management and training. The store is now "closed until further notice due to illness", which is certainly sad; however, for the last many, many months we have had a box at this location the hours have abruptly changed without notice several times, the customer service has been spotty (with some highlights) and the owner/manager does not appear to have the right kind of demeanor for service work or any semblance of an understanding of how to manage information. If things are going to change this rapidly (hours, etc.) there should be a way to inform people without those people having to drive to the store only to find a locked door with a sign on it (or maybe two conflicting signs, as is the present case) to find out that they are unexpectedly closed. This not an ice cream shop--mail is an extremely important service. I'm not so concerned about being able to ship something, which I can do at the post office or at a UPS or FedEx location--I'm concerned about being able to receive and pick up mail sent to my rented address in a timely fashion. And I DO understand things happen, but there HAS to be a reliable system for communication of changes in service. (If you read some of the other reviews you'll see this is not a new issue--figure out a platform for getting information to people, maybe a FB page?) read more

Staff at this store are always nice, thoughtful and helpful. Great attitude and great service.

This UPS is a one stop shop. I've been coming to this UPS store for over a decade. I come here to make flyers and brochures for my real estate company. Get files put into PDF format. Make copies. Drop off Amazon packages. The staff are always well-informed, quick, efficient, and happy to be there. I highly recommend the spot for all of your business needs. Thank you to the staff here. My go to spot in morro bay for all my needs. Keep it up. Us locals Love ya. read more

Always friendly employees and super convenient. I have been in with some pain in the butt packages but they always help me with a smile. I am thankful to have a nice UPS store so close. Thank you for taking care of me! read more

My husband went home for a week and forgot his cell phone, only communication and he was attending several events in the Sierra Foothills. I called UPS store and the clerk was so nice and knowledgeable. I was there at 9:00 and did overnight shipping. There were 3 options of time and I chose by noon. Yes it is expensive but it is overnight. She was kind, she was busy, she was just excellent. The phone got there by 9:45 a.m. AMAZING!!!! read more

Needed some documents notarized and mailed asap, I was without ID temporarily so I called around to see what I could do. There was some hesitation and uncertainty on those calls until I called UPS Morro Bay and spoke to Jessica. She knew exactly what I needed to do and I just left there, now I can enjoy my weekend. Thank you Jessica! And thank you to whoever is responsible for having someone who is well-trained, professional and friendly at your place on a holiday weekend. read more

This place is a much needed community resource. The staff is friendly and does a good job except when it comes to enforcing their mask policy. I suggest they step up and do the right thing or the health department will have to be called. It's a small space and often there are 5-8 people waiting in line, with at least 1-2 without masks. Not safe for you or your customers! read more

Great customer service! We needed items to be picked up, packaged and shipped to multiple locations and the owner took care of all it. She communicated with me throughout the whole process and all the items arrived safely including a large glass lamp, a tea cart and an antique spinning wheel. I was very impressed with the customer service from this store! Thank you! read more

I've been coming here weekly to ship packages for work. The staff is helpful and efficient. Highly recommend this location. Thank you Gabe read more

Can I tell you a story about "Corky?" "Corky" is 6'3" 250+ lbs and probably a former local high school football player that peaked at 18 yrs. old. "Corky" has got a huge pasta belly, but big arms because he still hits the gym after pounding a 6'er and an 18" pizza by himself. He's a tough guy who has to maintain those guns. "Corky" needs a size XXL UPS polo shirt but apparently asked for a M to accentuate his bloated construction worker physique. ["Corky" could be this guy Nick Holcomb but that is yet to be confirmed] The problem with "Corky" is that he sucks at his job because he probably hates his place in life. I've been in this UPS location approximately 3-4 times now and each time "Corky" has been a completely rude arse. No "hello." No "hi...what can I do for you?" Nope. The first thing "Corky" does is curtly ask you for your phone number. Oh, and he does that without even acknowledging you by looking at you. This last time I was simply dropping off a pre-paid package and he gleefully tells me "is this a dropoff? (yes) Oh, well next time it's gonna be a $1 charge." "Corky" oh "Corky." What a sad existence you have when charging a customer an extra $1 gets you excited. read more

Friendly and professional. Can't say that their services are exceptional, but after the service I've received from Bay Area businesses I remember the cheery attitude of their employees stood out. Oh, and my package DID get there (eventually). Shipped it to So-Cal, and it arrived there within a week even though I only sent it standard mail. Not too shabby, UPS! read more

We had a notary issue and the only person willing to help get the job done was Nick at the UPS store in Morro Bay. He was professional, funny and knows what to do when the circumstances may not be normal! Thanks again Nick we appreciated your help! I highly recommend Nick Holcomb at UPS Store in Morro Bay! read more

Jessica help was excellent. For those here on vacation and need to take care of business, get here early and enjoy the rest of your day! read more

Steve R. was kind enough to write me a snotty "compliment," which was actually good as it reminded me to update this review, as it seems things have trended upward at this location since last year. I often drop off Amazon book rental returns here and try to bring any bubble wrap or clean, small boxes that might be able to be reused/repurposed, and the staff are now always very thankful and friendly, so back to 5 stars they go. Thanks for the reminder Steve and hope you feel better! read more

Needed to print large document double-sided and get some sheets laminated. Service was immediately surly. The guy at the counter seemed put out and unfriendly. Do you want my business? Upon payment, found charge to be triple what I anticipated, which prompted debate about whether double-sided printing doubles or halves the total number of pages. Seriously?! I was told to return in 25 minutes for laminated pages, returned in 40 and they were not done. I was the only customer in there. I would not come back. read more

I didn't think to check yelp when trying to locate the nearest UPS Store to drop off a return. I did check the UPS website to find nearest location, checked that website for hours and there was no stated changes due to corona virus. I was at UPS 8AM and saw the message in the window about opening an hour later. Did a few other things in this area as I rarely come to this shopping center, then waited for store to open. The person opening and working at this "community owned and operated" UPS store immediately blamed me for not reading the notice as I walked in to hand her the package. I said I checked the website and nothing was mentioned. Again she blamed me for not coming 4 miles to read the message in the window. Then she said I was rude for standing outside the door until she opened. After sitting in my car for 1/2 an hour I got out and stood quietly stretching until the door open. Really! I think customer service training is needed before you use this UPS location. read more

So friendly. Super easy to ship, mail, use computer, print. Prices are reasonable. Staff very helpful. They have a variety of supplies available. It's a one stop shop. read more

I have had an account with this particular UPS store since 2013 and they have always provided me with the most professional service. I pretty much use them for my business Mail Box and and faxing, so I can't comment on their other services. read more

We recommend Nick and this place to for prompt efficient Notary service. Notaries are so hard to find nowadays...

Customer service is always great here... BUT where do you get off charging a customer 3 dollars for a "computer use fee"? Last time I checked it cost nothing to operate a PC, and since you charge 25 cents for black and white and 45 cents for color prints you are making your money. To top it all off not every employee agrees with the stupid @$$ "fee" because it's not consistently applied when I've gone in for printing. If you really feel the need to double shaft your customers you better put that fee on the same sheet that shows your paper print charges instead of "Surprise!!!" when it's times to pay. read more

They pulled the same BS on me today as they did Scotty P back in March2015. Went in today to print 1 document from USB drive. The charge was something ridiculous like $2.77 for PRINTING ONE PIECE OF PAPER!!! When I questioned the employee the response was "because you used the computer". What??? When I said I had done that at other stores and the charge was only for the pages printed I then got "every store is an independent franchise". Lesson learned, I won't be taking my business to this franchise anymore. read more

I received stellar, beyond the norm, care and service from Jessica at this store. I had purchased a large chair online. I was nervous about shipping it. She answered all my questions. Took pictures of the item and sent it to me because I was out of town. She gave me multiple options for shipping. She was polite, eager to please and a total pro. The chair arrived yesterday in perfect condition. It was packed securely and professionally. Thank you, Jessica. Ten stars for you. UPS give this woman a raise. read more

Thanks, the activity chair arrived today as I was told.... The chair will help us with Mikey, quite a bit, so we can teach him to use his arms and hands better. Please extend our appreciation for the gift. The UPS store wrapped it very well, almost like it was fine china or crystal. Regards: read more