My go to store since the closer one off SLO 46 gave up the UPS franchise and became just a generic shipping store. 8 cannot do Amazon returns at the generic shipping store. So I bring them here. Quick efficient service. Just watch out for the homeless bums in the hallway of the center outside. The corner area is where they sometimes like to hide out. I'm a huge fan of UPS and will continue coming here for my shipping needs. read more

The UPS Store - March 9, 2026. Building exterior - Printing Services Near Me - Paso Robles, California

I have visited this store close to ten times in the past year, every time the staff is very friendly, prompt and offers service with a smile on their face. You can tell they truly enjoy working there. I'd especially like to highlight Pedro, he has helped me several times, often when I have a surly toddler in tow and trying to juggle packages needing to be returned to Amazon. Not a fun experience but he always is helpful and makes the process as smooth and easy as possible. Thank you Pedro!! I also often use them for their printing services, these days with the price of ink, it is more effective for me to use them to print the occasional page then have my ink dry out at home. Great price, great location, great service!! Thank you! read more

I only use their service for Amazon returns and never had an issue. Staff are always friendly and prompt with taking care of the customers in line. read more

Since the majority of items I buy come from Amazon, I have frequent returns. The staff have always been friendly and quick. If items need packaging, they have been helpful with taping and labeling. The store is pretty quiet and I have never had to wait long to make my returns. They make Amazon returns very easy. read more

The team here was so helpful! I had several returns to drop off, and they made the whole process super easy. They helped me organize everything, taped up a couple of boxes for me, and were friendly the entire time. Quick, efficient, and genuinely kind. read more

Efficient and reliable- but wear a mask because it has heavy smell of body odor. I felt like I walked into a men's locker room after the game. Yikes, it reeked in there. read more

I'm in love with this UPS store. They are super quick and efficient. But the love I have is for the staff, who are full of smiles. Led by management team of Urish and Pooja who are both great. Recommended fully. PS. Notary will be available soon. read more

Awesome job each and every time with a smile and can do attitude! Great value and great locations all around town!!

It's Black Friday ad I had a quick package to drop off, got here and associate greeted me in 5 seconds, took my package, gave my receipt and I was out of there in like 20 seconds. Fastest service ever for any package center! read more

The UPS Store - The store in Paso Robles, CA - Printing Services Near Me - Paso Robles, California

This store is very expensive! Make sure you bring your wallet because you will need it! .75 cents for a copy. That' is crazy. read more

This store is always extremely helpful to me as I don't have a printer at home. Quick, efficient, and very friendly. Will continue to use them! read more

This stores phone system will not let you speak to a human. It's just a never ending cycle of answer service that doesn't answer anything I need to know. So frustrating read more

I'd give it 0 Stars if it was possible. Terrible service from the overweight guy at the front. Zero customer service skills out of any employees. Not worth your time going here. read more

I used the passport picture service here, It was absolutely pleasant experience I ever had in my entire life of any other UPS store, this will be my go to place now for all shipping and mailing. Great customer service. read more

Always in and out pretty fast here. UPS and usps only at this location. Never any issues or complaints.

I am saddened to write this. For the past eight years UPS drop off at Niblick Road was a pleasure to use, for me. The women who were there were very kind, I found. Today I dropped off returns. The surly young man charged me one dollar to attach a label which i had forgotten to attach. In order for me to drive home and return i would have used more than one dollar in petrol that is for sure; however, the surliness the young man presented is sad. There is certainly lots to deal with when meeting the public every day, there is certainly lots of stress at a UPS drop off of these points i am sure; however, there is also a choice to do neither of these. Just go home and work with machines. There are some of us who really take offense at being treated disrespectfully. read more

Really good! They help you to the MAX!! Just bring in the item ... they'll wrap and box it up and label it for you. It's like free Christmas wrapping (although nothing that fancy). Just bring in the item, tell them the details, pay and you're done! Never takes me more than 5 minutes. Thank you so much!!! read more

Super easy Amazon drop off spot. Everyone that works there is really friendly and helpful. I'm super thankful this spot is so close to my house. read more

I Absolutely love the staff that work at this location! I can access my mail 24 hours on any given day but always greeted with a smile and by name whenever they are there. They sign for my packages that are kept safe and secure until I pick them up. I honestly couldn't ask for more and so appreciative of their hard work! read more

The owner is so nice and so helpful to us, me being handicapped and my ex being old. We had to open a box over there to receive packages when the road closed last January in Big Sur. I've tried another UPS Store int he past and the owner's moods were not often friendly. This guy is always happy, always positive, and always helpful. I actually look forward to going there. The price for our box, particularly given how many packages I get is quite reasonable. read more

This store is not conducting proper business. I utilized UPS in the past with no issues. I understand sometimes packages get lost. It happens. I shipped a package to the east coast and checked the status. I discovered it was lost. Once again, things happy and it's part of doing business. The own of this UPS store fail to give me the proper information to file a claim...on three different occasions. Finally, after weeks of going back and forth, the proper info was provided to me to file a claim. When I filed the claim, I was out of the file claim window, and unable to continue with the process. I believe the owner purposely delayed the proper claim information in order to avoid paying for the lost package. Poor customer service and I will never use a UPS again. read more

The worse customer service, they provide a service for Amazon, MOST of Amazon's returns say no bx no label returns at UPS, i had a lg item to return no label or bx needed as amazon said... get to the UPS and the gentleman with red dot on forehead & yes i said red dot !... He was a complete ASS to me and refused to return item and refused to talk to amazon we'll i was in the store.... Amazon being Amazon let me keep the item credited my acct... All I can say in your face UPS red dotted dude! Worse customer service, learn some matter if your in customer service. ...Don't deal with an ass at UPS store do your returns at kohl's ! Deserves no stars if I could read more

Since the new owners/management has taken over the quality of service has declined. It's either the owner or manager who is not friendly. The only person who is pleasant is the young man behind the counter. He always has a smile on his face and makes conversation with me. I use their services often and have also noticed they over charge. I will no longer be visiting this location unfortunately. read more

Since Urish and Pooja took over this UPS store it has been so enjoyable doing business there. The entire staff is friendly, helpful, and very professional. I highly recommend this store and all the services they provide. Thank you Urish and Pooja for your great leadership. Your store is a direct reflection of you. read more

Appalling customer service. I have been trying to file a claim for over a month and I am being treated as if I am a bother. Not clear instructions, constant pushing off and telling I will receive a call back...very frustrating. Will not be using this store again and telling my family in the area to avoid them as well. read more

Horrible place , these employees make up their own prices , we're going to charge me 10$ to send a birthday card to Germany , and told me it will take 3 weeks , post office charge was $1.30 and takes 6 to 10 days, what is this ? Don't ever go there , they are rib offs, dishonest and nonprofessional , very disappointed read more

Don't you hate it when you've been going someplace for years and a new owner takes over and gives you the ABSOLUTE WORST customer service and just flat out rude. It wasn't to just me, I heard him being rude to others in the store. You might want to think about a job where you don't deal with people. I recommend a grave digger job. read more

Rude and lazy. Have seen them open 1 1/2 hours late and seemed to be hung over. Observed mgr follow a customer out of the door while there screamed at one another. VERY often the claim tickets for parcels do not get placed in the boxes. Have seen several employees on duty, standing and sitting around, no other customers and boxes of mail unsorted. Late afternoon, when customers pick up mail, one employee on duty, mid morning and afternoon several employees, few customers to help. Suggest you email your box renters with your return email, if you want to find out how your Paso Robles investment is working. Thank you. read more

Convenient location near Albertsons w/lots of parking BUT this place gets busy so avoid lunch time...come when they open if possible. If you get a customer in front of you who needs a passport photo or has 20 half-wrapped pkgs to ship...you're out of luck :( I gave this place 5 stars though because it's clean and every time I come in, the employees are friendly and genuinely seem to be trying their best in a fast-paced, often stressful business. Not their fault if they're understaffed or if the customers are grouchy. I try to be pleasant to them and they've ALWAYS been helpful. read more

Extremely friendly staff. They remember who you are as well. They are great at multitasking.

Do not go here for any reason, aside from all of the other issues, loss packages, the insurance, never paying out, after months and months of calling, and checking, and the personnel never being able to help me or get my insurance reimbursed once they lost my very important package! Today was the topper... I go in at 3:56 PM and then waiting in line, even though the store closes at four, the clerk tells me he can't help me because his register closes at 3:55, why would you post your store hours till four but not be able to help your customers for the last five minutes... Now mind you, I rush to get here unloaded my two children, and he refused to reopen his registers... read more

Had everything I needed plus a fast efficient transaction! Helpful staff. Had met my requirements!

I had a court document copied and notorized at this store then sent to san Diego which was deeliveted to the wrong address. That was October The whole experience has been a fiasco Finally got reimbursed for the shipping January 20th No reimbursement for notorization, Not the fact I had to do it all again, (which by the way I choose fed ex the second time) Liz at the ups store did her best but I don't think the manager of that store handled my situation properly Needless to say I won't ever do business with that store again! read more

What a bunch of rude employees! Never ever go to that store! Aside from the hard to understand employee that doesn't listen to you and starts raising his hands in anger! Hard to do business with a place like that. Do yourself a favor and avoid this rude crap hole! read more

Ups in general is usually pretty reliable and helpful. But this specific location is absolutely horrible. The employees have zero people skills. With lines out the door they have one person working the counter. Who is rude. A young girl with blue hair. Who keeps leaving the register to go to the side to take a bite of her food. And an older lady who is walking around not acknowledging any employees. I get that business get busy. Especially this time of year. But to have no people skills and zero acknowledgment of the amount of customers you have and snacking at the same time is insane. read more

This store and the Atascadero store have serious customer service issues. The employees have never greeted me or anyone I've seen ... There can be 15 people in line they will greet no one nor even acknowledge that we are there... There is never a sense of expediency when there is a huge line... It's odd, I usually end up walking out and requesting a home pick up. It's been this way for years, I'm guessing no one really cares read more

Every associate that works at the store are very professional and very friendly. I go in and I'm out very quickly.

We were visiting Paso Robles and totally over packed. Just the thought of schlepping all of our many suitcases through the airport was exhausting. So my husband came up with the idea of mailing our luggage home through the "Lugless App." We had never done it before and didn't really know how to label our bags etc. The staff at this UPS store were so helpful. Kaylee helped us and she was very nice. She was helpful, professional, kind, and overall had excellent customer service skills. Thank you Kaylee!! read more

This is the worst place to ever send anything. The employees are rude and roll their eyes when you ask questions. Anything I have ever shipped from here has been late. They don't communicate effectively or care to tell customers that some of their services are not guaranteed. They would rather take your money and then be an honest place where you can feel comfortable shipping with. DO NOT GIVE THIS PLACE YOUR BUSINESS. I only give one star because there is no option to leave zero. Instead go to Anything Goes at 811 Spring Street. read more

These employees handle customers very well. It was very busy, and I was in line behind an extremely rude customer. The young man behind the counter remained calm and handled the situation professionally. Then after the incident, proceeded to still give a high level of service to myself and the others in the store. Kudos! read more