So nice and patient! Helpful in getting something printed easily. Thank you so much!!read more

I've been to this location 4 times trying to get important documents printed out. Sometimes they…read morecome through, sometimes they don't - that's not acceptable business practice. I can understand your internet being slow on one occasion, maybe even two, but FOUR??? This location is also always super busy and although the staff isn't outright rude, it's apparent they'd really rather be any place else. I get it, no one likes to work, but when your job IS customer service do it with a smile or don't do it at all.

I would give them more stars if I could. The people at Mail n' More are always friendly, ready to…read morehelp in whatever one needs. They greet you with a smile when you come in the door. They are quick to help you in whatever it is you need. I was there again today, and got immediate help and was out in a short amount of time. They will help you with whatever you need mailed out and keep your best interest in mind. This is why I always go to Mail n' More for all my mailing of regular mail or packages. I would not go anywhere else. If you have never been there, you should DEFINITELY SEE FOR YOURSELF HOW GREAT IT IS by going to Mail n' More! You won't be disappointed. It is where I always go. Thank you to the Mail n More Staff! Nanci W.

I very recently went to my local Mail 'N' More for the first time to drop off a package for a UPS…read morepick up. What I expected was kind of a Like a bland commercial UPS store itself but it was nothing like it! They have all kinds of stationary and office supplies that you can buy, little gifts, locally made produce like jams, jellies, maple syrup, honey and the list goes on! The guys at the counter were super nice, helpful and accommodating! Gosh I love this little hamlet!

The best customer service I've ever experienced and with smiles!…read more Recently was downsizing and brought over a ton of files for shredding! Donated some books and everyone there is so inviting! Danielle and Thea and the rest of the staff make this community a better place to live!

Very unprofessional and confused. Should have never shipped with this business. Paid to have them…read morepack and box my item (a very expensive camera), I brought a prepaid shipping label for FedEx and the owner told us we were all set. The item never made it into the tracking system, yet they tell me "that's too bad, but we are not responsible." They insist that it's FedEx's fault and that we should take it up with the place we were shipping too even tough the package never left their store. My guess would be that they saw what was in the package and decided to keep it for themselves. Beware!

We have a celebration of life today and placed a rush order for a poster. Joy and the Staples team…read moredelivered a quality print earlier than expected, and even earlier than we had any right to hope for. Joy and team, thank you! (Also thank you for finding the origami book!)

This stores DOES recycle batteries from electronics. As Eddie so kindly informed me "just not car…read morebatteries". Kameron "we take all technology to recycle... just not tv's". Thank you gentlemen

I went in today to do a "scan & return" to amazon. This location told me that only corporate UPS…read morelocations could do this type of return. As I was about to say thanks & leave, the wonderful woman behind the counter said, "Can you log into Amazon? I'll show you what we can do." She proceeded to walk me through cancelling my return, scheduling an exchange, and printed a label out for me. She then said, "you're all set! Have a great day!" Such a pleasant experience and I learned something new! I will always trust this location for my shipping needs. Fantastic business & excellent staff!

Always friendly and helpful. Love all the ways they are able to help and the easy access location.read more

excellent packers and shippers.i would highly reccomend their services,' Contact them for first…read moreclass service

Notary service very quick and easy. I recommend it…read more A bit confusing on where the line starts but people are pleasant so just ask.

I would like to compliment three employees at UPS in Williamstown, MA. They are Owen, Preston and…read moreMarsha. They were very helpful and patient with me as I was trying to mail a fragile package to Colorado. I called the 800 number several times to leave a comment and have not been able to reach anyone, so I hope these people are commended for their kindness. Thank you, Theresa Zelazo

They handled my shipping order with care and confidence. I was shipping a painting to California,…read moreand felt very confident that it would get there safely.

I'll defend my one-star review of this business by drawing a comparison between two shippers: One…read morein Los Angeles, 5,700 km from my location, and Custom Pack & Ship, which is a day's drive from my location. I had recently made purchases of identical items in Los Angeles, and in Pittsfield, MA. To collect and ship one of the items I purchased that was located in Los Angeles 5,700 km from my location, I was charged $289US by the UPS store. Custom Pack & Ship charged me $575US to collect and ship an identical item located in Pittsfield, and send it to my location that is less than 500km away. Unfortunately, due to the dearth of alternatives in Pittsfield, I had no other option to exercise. It goes without saying that I will no longer be making any purchases of any kind in Pittsfield.

very helpful What's there to say it's a post office not rude and it's never crowded. I have to get…read moreto 85 characters to post this, so I'm just talking on.

They won't deliver packages.... ever. Check their google reviews to see others who also have this…read moresame issue with them. I'm not alone. Would be nice if they could just do their job. Instead they would rather you come pick up your package because what is the point of even having mail trucks... right?