Staff was pleasant, but prices are really all over the place. Weird surcharge on even a small job…read more Staff seemed to have limited knowledge/options, and couldn't quite help me with what I needed (finding a specific type of cardstock to try and print homemade playing cards) I did arrive right before closing, so this is partly my fault.

Ever since I've had my small business I have gone to this local FedEx to do my printing, it's been…read moreabout 5 years. Most of the time my task is straightforward & I don't have much interaction with staff. However, every single time I have had interactions it has never been pleasant. Across different female employees I've received the same cold customer service, they seem bothered to help, frustrated from the start if they have to explain something more than once the whole "mam let me tell you again..." saga & honestly I just felt embarrassed. I always hope I don't need to ask for help in there it literally makes me anxious to go there wondering what will the service be like if I dare ask for help. Yesterday a copy machine timed me out while I was waiting for the print code in the email and I had paid $10. I was trying to explain what happened & figure out how to get a refund or store credit as I still had my printing task to do. Long story short I have to wait for the system to recognize no prints were made & then the amount will return to my card. I spent an additional $29 for a pack of envelopes & 4 post card sized print outs & and extra charge because actual humans helped me behind the counter. Between the machine eating my $10 + earlier that day I had also been in to print & realized $10 only covered 18 basic paper copies I definitely was leaving there feeling like I didn't get my money's worth & was disappointed with the customer once again, but for the last time as I won't be going back.

Ramon, please never close, relocate or go out of business! The employees here are so helpful,…read moreknowledgeable and courteous. A true gem in South Salinas!

Great service! We came for passport pictures and we got a…read morenice gentlemen and happy to help!

Easy peasy to go in and do my Amazon return! No complaints here! The people working there are…read morepleasant, and fast.

I've been coming to this place to send and receive parts for my business, and all the times that I…read morehave gone there the staff are really friendly and professional. The service they provide it's all I need to keep business going. Joel , Esme and Liz are always there to help out. I will definitely keep on going there .

every package either said attempted but lockers were full or per customers request packages will…read morebepicked up at post office. Thiswas friday and they are closed sat-sun. Thats just lazyness. Is the driver that lazy to walk. I was home and no one ever came to my door so they lied.

Employee(s) and the store manager at this location lack a basic level of literacy and…read moreprofessionalism. A single starbucks employee has better communication skills in comparison to this postal "dump" and most likely the Starbucks worker is getting paid less. Throughout years of mail theft, misdelivered packages, falsely updated tracking information, late or not accurate delivery estimations, no responses from management in a timely fashion, it's best to use FEDEX or UPS as long as the parcel doesn't touch the hands of Greenfield USPS for the final delivery. It's clearly a HUGE problem when someone who resides in Greenfield can't trust the postal workers and manager to do the basics; THEIR JOB! It makes USPS as a whole look bad, large scale businesses often have to compensate for Greenfield's USPS mail theft. Don't waste time using this postal office, they've got their routine down to a science, using every deceptive trick in the book to steal anything at anytime, from anyone!

I've been in there a few time and Alway have received good service. I've also been to 2 other Ups…read morestores but UPS in Salinas California on Constitution is by far the best . Great employees, always ready to help, I really recommend this Ups for your mailing needs . They have a few notarized personal. I don't remember the gentleman's name who helped us with getting papers notarized . He was patient with us , he was knowledgeable, and kind . Thank you Sincerely LupeAnn Ramirez

Never coming to this UPS store again. The clerk could barely see through her fake eyelashes, and…read morethen gave me attitude when I asked her to raise her voice a little bit because I am hard of hearing. Is she would've treated my mother the way she treated me, I would've punched her right in the nose!

Horrible customer service. In the past, I've only dropped off packages in the bin to be shipped but…read morehad no interactions. The other day, I walked in to get something faxed. I walk up to counter and the lady that is there counting cash, looks at me, sighs and groans and walks to the back room. Whatever. I see 2 employees helping one person and another one doing something else. All three see me, but no acknowledgement. After about 5 minutes of waiting, one of them says to me, Oh do you want me to fax that, like it's some sort of inconvenience. Of course I do. I don't know what machine to use. To the owner, please properly train you employees in proper customer service etiquette.

Great service. And fair. They actually did the unexpected and refunded an error. I used them for…read morelegal ( court) papers.

I needed to return some things via UPS, the other store to drop off is across town and didn't want…read moreto make the drive. I remember that during COVID I had used this place before and drove by to see if it was open. It was! They are super quick they gave me a receipt for my items. The person who helped me was Lilian the owner and she was super helpful. The store follows Covid guidelines and is super clean and organized. Lilian had me grab my receipt from the machine so we had zero contact. It took less than a minute to be in and out of the store during lunch time. I highly recommend this place! They ship UPS, DHL, FedEx and US Postal service!

Lillian is very nice. She always helps me with any of my needs printing services/ laminating/ and…read moreshipping.

They always are helpful. Sometimes the item you ship is…read moredelicate or odd sized- think about insurance, confirmations, and ground or air shipping- it makes the process go faster. ALL my packages and insured/ certified letters have always arrived on time OR early. Sometimes the line is long- I plan my visit early in the morning - if possible. I really like the tracking and notifications features. I wish they would say when it's INSIDE another big store , like Walmart!

Excellent service and packing advice. The shipping charges are huge for boxes though.read more

Great customer service for a non customer ! I messed up and directed my urgent package here (long…read morestory); by the time i realized this wasn't a fedex storage spot, it was in transit ... in a panic, I called Danny and he was kind enough to not only accept the package but let me know when it arrived and didn't charge me for my fiasco. I think Jeff would be pleased to know how well Danny is serving us here in CV! Big THANKS to Danny for saving the day for me !!

Could not say enough adjectively positive words about this place and the owners... They were great…read morefun to chat with, made the issue of notarizing for the city easy and a pleasure and bent over backwards to help us.. Cannot recommend them enough ! P.S - Also attached to a great little store so bring plenty of time and money as you will thank me later :-)

Always Great Service…read more I regularly pick up my packages from this UPS Store, and the experience is always fast and hassle-free. The staff is friendly, professional, and quick to grab my items, even when the store is busy. My packages are always handled with care, and I appreciate how organized and efficient they are. If you need a dependable location for your pickups, this UPS Store is definitely one I'd recommend!!!

Worst customer service. There was two ladies there they have the worst attitude. Both wear…read moreglasses. It was upsetting trying to just get something mailed out and watching how the treated ppl trying to mail things out. So rude Rude rude rude. One treated me like I was stupid for not filling out the information right. If you don't like your job leave. -10stars