I had a package delivered yesterday to my neighborhood mail box where I had a key in my box to open the package receptacle BUT THR WRONG KEY WAS LEFT BY THE DEI PERSON AND I WAS UNABLE TO GET MY PACKAGE (Meds)!! tried contacting the PO BRANCH IN SANTA MARIA CA and no one answered any of the several calls!!! WTF read more

The Santa Maria Post Office on East Battles Road can be a battleground as they provide one of the most universally needed services in the world. They always work hard to help people and get out our mail as fast and accurate as possible. They help every person and are super helpful and kind to those in need while maintaining a very professional and reasonable demeanor while working very hard in one of the most high stress environments. I have worked a lot with Ellinore, Andrew and Gabe at the front service desk and they have always been willing to help to resolve any issues I have had. This post office is exceptionally helpful and able to deliver packages and mail together in a very reasonable amount of time at a very good cost. Thank you guys for all the hard work and expertise! You have helped a lot of people! read more

This Post Office is HORRIBLE! Numerous complaints have been voiced and filed in person, for not receiving mail as well as it not being placed in the proper receptacle. It seems that no matter who you talk to, answers are hard to come by. You get pawned off on other employees, told everything is fine, get referred to a phone number that is only automated and leads no where, and even get your grievance summarily dismissed with NO REASON given, via email. Drive the extra miles to go somewhere else. read more

For the second time a box, delivered to my neighborhood parcel box, was shoved into the locker so tight I had to go home, get a box cutter and cut the side of the box out just to retrieve my mail. I left the empty box inside the locker as it was just to large to remove without cutting it into smaller pieces. it had to have taken a powerful shove to Jam it into the locker in the first place. Thank goodness there was nothing breakable inside. read more

This is an AWESOME Post Office with incredibly kind and patient Employees: #AllOfThem Whomever has not acknowledged this needs to take a look at themselves, NOT our valued USPS Team at Battles Rd in Santa Maria. They lead with Kindness, they answer ALL the Questions and they smile, something the patrons don't do much of as they stand in line during peak hours. Pray for World Peace when you arrive during peak times and give Peace a Chance!! The Battles Rd Post Office in Santa Maria is G-R-E-A-T! I strongly disagree with anyone who thinks otherwise. read more

Wouldn't recommend usps to anyone. Good ole government can't get us our mail at a new address, no one answers a phone. Service is unavailable read more

Everything about it sucks Staff is very rude They seem very put out if you ask them a question read more

While everyone in our only post office are busting their butts.....the lines are getting longer year after year. Our population sign says 108,000, but we all know there are way more living here in Santa Maria. From what I've read, the Postmaster can work on getting another one built. Hopefully I'm not wrong and he/she will see this. if nothing else...take a poll of everyone in line in a single week and see what the consensus is.....PLEASE...... read more

I do not appreciate the post office placing my packages on the ground outside of my apartment building. My address information clearly displayed for anyone to see. Very unsecured. Easy for thieves to steal. Half of my orders not received. Too lazy to take to the office. Violated safe delivery and my private information. read more

The last 2 weeks we either have not received any mail or it is very late in the evening- past 9:00pm. When delivery is late the questionable people are robbing mailboxes Richard Oberly read more

The staff is generally nice and helpful. This location is always without a fail extremely busy. Last time, I spent 30 mins in line when arriving at 11am on a weekday. The interior is dated and in need of a little upkeep. They are also usually out of most sizes of priority flat rate boxes. read more

I asked about my mail delivery and th lady I spoke to was was very rude, 01 /22/2025. Shouting in my ear. These behaviors are not necessary and are not welcomed on needed read more

Why did you change your lobby hours? Why don't you update them online if you do? At least put them on your phone recording. We are all trying to do Our best and avoid crowds. Why would you limit the time paying customers are allowed access to their own mail? You are forcing people to come together. Unacceptable. FYI to those coming here to retrieve your mail. The updated hours are in the photo. read more

US Post Office - Updated Lobby hours. - Post Offices Near Me - Santa Maria, California

Place has worst after hour service !! Bad for business!! Old machine would always flicker and work sometimes , at times you would be able to print labels than other times it labels didn't work or screen was off ... place is always a mess , never got boxes stocked up . NOW THE NEW MACHINE thought it was going to change but first time I used it, after hours worked fine little slower but worked . Now that I've gone different days it's always down!! Anyways I'd print from home but online for shipping a bubbled envelope would cost 7$ at post office it's 3.50 which few months ago same package was 2.45 ... avoid after hours you will waste your time and gas read more

US Post Office - Post Offices Near Me - Santa Maria, California

STOP CHANGING COURIERS AND PUTTING THEM IN DIFFERENT ROUTES!!! You put a courier on a route they've never been on they won't even deliver a single package to the correct mailbox. Then I gotta go through a bunch of hoops to file a claim and contact the sender yadda yadda yadda. I know damn well they're never gonna find my package. So inconsistent read more

All my clients monthly checks were mailed Monday 09/07/2020 ... Today Wednesday 09/17/2020 my clients are all calling saying they have not received their monthly checks! Yes they all had postage, addresses, & return addresses! I will need to stop payment on all my clients checks, and transfer money to their accounts... read more

My family has been sending packages from this location for years! The service is good and the staff is friendly.

Great service! 20 years and no disappointment! Lines very hourly, they are Hiring, only Two workers 3/20/23

People often complain about Post offices, but I have had nothing but good experiences the last several times I went to the post office. The staff is always very friendly and very helpful! read more

Happened for a third time now. Had to use a box cutter to remove a license plate frame from the mailbox. read more

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If I could I wouldn't even give them a rating. Literally waited in the passport line over 20 minutes. With each staff watching the passport line pile up. Eventually I go up and ask about the passport just to be inform the person who does the passport is sick... we waited a month to drive 30 minutes and wait in a line for 20 minutes to be notified such thing last minute. They need training on common sense because clearly it's something they are lacking. HTTPS//.www.Commonsense.com. read more

We just moved here and was shocked how rude staff was at the post office in Santa maria, ca. I tried to ask staff about shipping a package internationally I was sent out of a long line twice with information that could have been given to me to begin with. With a little one in tow after the 3rd attempt through the line I gave up. We will be shipping out of post offices with staff who are actually respectful to fellow human beings. read more

This post office looks like it needs some love. The interior looks old and in need of some renovation. I like how they have installed a 24 hr kiosk for self service. I don't like how it's constantly out of the flat rate boxes. I highly doubt anyone is stealing them as they would be useless as moving boxes which leads me to believe they are not restocked every day before closing. It's not very well lit at night and because of how out of the way it is I would not advise women to go in alone in the evenings. I made the mistake one night of stopping by around 8 pm. There was one other car in the parking lot and when I walked in an older woman was just finishing up her business by the kiosk when a very shabby looking man walked in. He did not have anything that looked like mail with him. He just shuffled around awkwardly in the room, wandered off and then came back. She started a conversation with me while I bought my postage and tossed my item in the slotted bin and we walked out together. The guy just wandered around and watched the entire time. Thank God on the kindness of strangers like her. When we walked out she mentioned he looked a bit "off" and she didn't mean to be weird by means of talking excessively she just didn't want to leave me alone. So if you stop by...go with a buddy! read more

This post office was very busy when I went in the week of Christmas but everyone behind the counter was very kind and full of holiday cheer. The line moved quickly and I was there no more than 10 minutes. read more

I just moved here a year ago and I've had issues from the start! They are always losing my mail packages. And when I go because they leave me a slip they don't even know where it's located and make me drive back hours later because they can't figure it out. I sale on eBay and just dropped off two packages and they haven't scanned them in it's been 15 days and they can't tell me what's going on! Why can't anything go smoothly I'm so frustrated and upset! How do you lose items so damn often! I don't care how far I have to drive now on this place is best to stay away from. read more

I would be careful with this Post Office as we have heard many people not receiving their tax refunds. Recently, we know someone who had a certified letter with a money order removed and stolen. This has been happening over some time. read more

Well there are a lot of post offices out there, and although they're all the same, they're all a little different. It's one in Santa Maria on battles Avenue is a little difficult on the entry as it has a narrow driveway, actually way to narrow and easy to miss. Parking lot is definitely big enough for a giant party. The Lobby is good and spacious. The staff was incredibly engaging, funny, humorous, and willing to laugh out loud. What a pleasant experience. Hey it may be just a post office, so who says you can't have fun even in a post office. Thank you Santa Maria post office read more

Review is solely towards the older man who helps w passports! He was so helpful and understanding . Went above and beyond to help and answer my questions . Thank you read more

This happens all the time. They stuff mailboxes with items that are too big. I have to use a box cutter just to get it out.  It happens once every year and they keep on doing it.  Are they not getting paid enough to walk a few extra feet to a front door?  Come on!  Enough with the laziness and rudeness already! read more

Need a Passport? This is your place! They take walk-in, are GREAT with kids, they'll take your photo (note that Pismo does not), they're thorough, and they were so kind. I've been through this process with them 3 times in the past 6 years and every time, I'm impressed! read more

I placed an order (for a Christmas present for my 84 year old mother) with Amazon to be delivered on 12/24/2020. Not surprising, it wasn't delivered on the 24th. Looking at the tracking, it shows it was in Beaumont, CA for 3 days before moving to the next destination. It was in Santa Maria, CA (the destination city) on 12/27 @ 1:35am. The same day it was received in Taft, CA at 7:14am and has been there ever since. It took less than 6 hours to get there. After being on hold for over 2 hours, I was told it wasn't processed in Santa Maria, but was sent to Taft to be processed. HIW STUPID IS THAT!!! Now I'm told the expected delivery date is 12/31/2020. Now it's going to take 3 days to get back to Santa Maria. WHAT A CROCK!!! read more

I never have a good experience at the Santa Maria Post Office. I keep holding out for that one time buying stamps that it will be effortless. But it doesn't matter if it's as simple as buying stamps or as complicated as forwarding mail to our ranch out of state, something always becomes an issue. Do yourself a favor and buy stamps at the grocery store and mail packages at the Orcutt location. read more

Don't have too many complaints about the actual office it's self. However our mail carriers for tanglewood Santa Maria keep delivering our mail to the wrong address! Sometimes the people that get our packages are kind enough to drop them off but most of the time that's not the case! It is getting ridiculous and happens atleast once a month. When I call the office I just get told that I will get a call back but that does no happen! Get it together guys. How are we suppose to support you during these hard times when the job isn't being done properly. It is getting very expensive for me! read more

I want to give a personal shout out to the amazing service I received at the passport counter at the Santa Maria Post Office! Donald S, was who helped me. He is the kindest most compassionate man I have come across in a long time. He takes his job very seriously and conducts himself with professionalism and respect for everyone. There were two people ahead of me and I watched in awe as he went out of his way with kindness, and personal interest in each of their trips and situations. This man deserves a medal for his beautiful character and his human kindness. We need more Donald S.'s in this world. If you need a passport, make an appointment with this gentleman. You will not be sorry- he is AWESOME!! Also, every time I go to mail anything in person at the Battles location in Santa Maria, everyone that I have had the pleasure of dealing with is quite nice and caring- this is a wonderful place! Kudos!! read more

Worst Service ever they took like 30 min to attend me with my passport and they can't even hand out the freaking information right ! I had to go back three times and i'm sick of their attitudes , if you hate working there then quit your freaking job read more

Poor customer service and long lines. The Postmaster here is rarely available. Seems like no one is ever available to discuss delivery of mail/parcels to your home. There is so much theft in SM and the carriers leave your packages in plain view on your porch or near your front door. They don't even bother knocking or ringing your doorbell to alert you to the delivery. And when someone steals your package.... yeah, they're not to blame! read more

Seriously the worse post office ever! They've messed up my packages and mailing since day one; which has only been a little over a month. They scan things that say "delivered to mail box" but nothing is in my box or parcel box. No letter on my door. I've had to go to the post office an ample amount of times trying to track down my packages. They waste your time and leave you standing at the counter and just disappear with no explanation, they are rude and don't know how to do their job! read more

This post office has two solid policies: (1) Ignore customers who have been standing in line for 30 plus minutes (2) Don't answer the phone no matter how many times it rings. read more

I received excellent customer service from customer service representative, Cole T. He was very professional, friendly and helpful to me in paying my renewal for my post office box. I truly appreciate all the customer service reps at the Santa Maria Post Office. They all work very efficiently and are all team players. I thank you all for being our essential workers and providing postal service for the community of Santa Maria. Stay safe and well. read more

This post office is wack!!! If your planning to get a passport get here early. Hours of operation is 11-1 but Cesar the supervisor said they only allow so many people for the passport line? Where does that say only a CERTAIN AMOUNT OF PEOPLE IN ONE DAY!!!NO IT SAYS 11-1. Either hire more people but don't cut people off when they waited so long. The man who is doing the passport is just doing his job I get it, but hire more people on Saturday. People work you know, difficult to get here on a weekday. So of coarse theres going to be a whole heck of alot of people on Saturday. Just be prepared when you come. I ended up getting seen but I sure didnt have a problem speaking up. If it's hours of operation take Care of your customers. I'm tired of every place of employment only have a certain amount of staff to do a whole lot of work. #overworked#underpaid#grrrrrrrrrr read more