I've never had such a good experience at USPS before today. I was headed home and went to go use their self serve lobby, which runs 24/7. There's no one inside, but you can usually walk in and put your package in a mailbox. This location closed at 1:30 today and I was walking in at about 6pm, yet there was a postal woman working hard cleaning and scrubbing the windows and interior. She was so kind to me and said I could just set it on top of the desk because it was much too big to fit in the mailboxes -- even though the post office was 5 hours past closing. She then went behind the desk and scanned the item for me and put it back in the bigger bins. I thought this was a really kind gesture, because some post offices aren't even unlocked past their closing hours -- yet this woman took a decent bit of time out of her day to help me. I will be back if possible!! read more

Typical post office. Clean and organized,Kind of dim lit. Not busy and was able to get in and out quickly. Their mail lobby is open 24hrs so you are able to come in and drop off mail in the mailboxes.The postmaster working the counter was a breath of fresh air. She was polite and attentive.l to all the customers I saw her interact with. There's ample parking out front, and handicap assessable parking and ramps. read more

US Post Office - Service counter - Post Offices Near Me - Saint Louis, Missouri

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Post Office At 1662 Gravois Rd, St. Louis, MO 63126 They have removed all 3 Mail From Car Mail Boxes. Thus making if more difficult for handy capped people to mail letters. read more

US Post Office - Were 3 mail from you car once stood - Post Offices Near Me - Saint Louis, Missouri

The holidays are so hectic, and I wasn't sure what to expect in my visit at the post office. Due to who I am as a person, I waited until the last possible moment to drop packages off to be delivered by Christmas. I assumed there would be other folks in the same boat as me (we're doing our best lol) and there would be a long line. I was correct with this assumption, however it went fast as the staff was amazing. They were quick, efficient, so friendly, and so positive. Lots of smiles, good vibes, and holiday cheer. One staff member was even singing. It was a nice stop in my hectic holiday errand list and I super appreciate their positive attitudes during a hectic time. Happy holidays! read more

Nothing went well the other week the package was delivered Monday it was supposed to be here that Friday this time you guys said 7 to 11am delivery it's noon now the Sappington post office is always late lately what's the deal you guys wear the late crown read more

I've never any anything but good service here. The location is large, well maintained, and easily accessible. I will say it is a pretty typical post office though. There can be lines, other customers can slow things down, and you just have to accept that. read more

This is one of the most rudest post offices I've ever had to deal with. Every time I try to drop packages off they want something different and they aren't nice about it. And everyone that is being helped at the counter seems to be getting the same attitude. I will say there are 2 young men that are super friendly and hopefully you are lucky enough to deal with them. read more

I like this location because it is easy in and out, and it has the option of a self service kiosk.

by far my worst experience at a USPS store. Cornetta had the worst attitude and was not helpful at all. DO NOT GO HERE!!!!!!

I waited through 20 prompts, plus holding time to have the rudest woman answer the phone. She said how can I help you in a very not helpful tone. I said, thank you, I have a few questions about passports. She replied again in an either snottier tone, how can I help you. I asked my questions and her responses were on par with the most annoyed teenager I have ever heard, yet she was definitely an older woman. What is the problem? Why can't you at least just be civil? read more

My first experience here was a lucky one but sadly, I need to downgrade my review quite a bit due to some really poor service I've received which resulted to a lost parcel, a stressful day, and having to spend more money to replace the gift I had sent my friend. I've sent a parcel here before to the same address and my friend had successfully received the gift. There were no issues the first time. The woman helping me was quick, kind, and thorough with the process. My other visit, however, was quite different. The lines were still not bad, I took a number and was called up in less than 2 minutes. The young man helping me told me the address was incorrect and I explained to him that I've sent a parcel using that address which was received successfully by the intended recipient. He proceeded to tell me I was wrong and changed the address including the zip code. I kept insisting but he changed it anyway. Additionally, he told me in a very condescending way, "Just so you know, this is the wrong zip code you have written down" to which I replied the same statement about how my friend had received the last package I sent about a month ago. He just gave me a look like I didn't know what I was talking about and did what he wanted anyway with the address change. An hour later, I confirmed that he did indeed change it to the wrong address. I called them back and I got a woman to answer my phone call who was quite rude in the beginning as well. She asked me which branch I mailed it at when I know all too well I called the one I mailed it at so I kept saying "this branch... This post office... The one I'm calling right now..." Finally I told her the complete address of the branch including the zip code after she slooooowly stated "Which (pause) post office (pause) branch (pause) did (pause) you (pause) mail (pause) it (pause) at?" Really? I can understand English perfectly fine and did successfully earn a college degree without any issue. That was completely uncalled for. I explained to her my issue and she told me she'll try and look for my mail then asked for my phone number. Anyway, I took it as a lost cause then. I don't know if it is even a normal practice for employees of the postal services to change addresses but I became rather frustrated with their service that day. Two hours later she called me back and told me she couldn't find it. I wasn't expecting them to and just like that, my parcel was lost. It's been 2 and a half weeks and my friend did not receive the parcel. We both called with the tracking number but there has been no positive result and it's honestly not worth the headache. I've ordered a replacement gift and had it delivered directly to the address the young man from this branch told me DID NOT EXIST. Somehow, it does exist but perhaps in a parallel universe. I guess I'll forgive his lack of knowledge of the existence of the parallel multiverses I'm randomly sending packages to. read more

Just had a great experience at this post office, super helpful employees, was able to pick up an urgent package before it was delivered today. read more

Applying for my passport, the gal, was rude, inconsiderate, mumbled and was even more awful to deal with after asking her to repeat herself because i couldn't hear her. when I asked her to hand me the birth certificate, she rudely said she couldn't tell my birth certificate was "real or fake" then told me I'd get my birth certificate back after a week. At the end of this flustering process anyways, I then am told I'd get my BC back after I get my passport in 4-6 weeks. I will never return to this branch. Wish I would have gotten her name. Blonde, 20's-30's about 5'7". read more

The Oakville branch of the post office is awful. Mail delivery people routinely skip houses on our block. Sometimes they merely drive through our block and never stop. The service is so bad I have received via email from utilities and vendors warning us of delays and to use online payment so as not to be charged a late fee. I gave it a one star rating as no star isn't available. read more

Everything about this post office is completely typical of the United States Postal Service. First of all, it completely depends on which service worker you get when you wait in line. There is one man that is funny and friendly and moves you right along. He will crack a few jokes, and doesn't mind checking prices of different shipping methods before you inevitably settle on standard shipping. However, almost everyone else at this place has a major attitude about helping you. It's like you are some burden because you need to buy stamps. They won't smile at you, they barely acknowledge your existence, then they throw your package into some bucket and call out the next number. If possible, try to get the funny, older guy with the army buzz cut. Second of all, the line here is always heinous. I mean really heinous. It's in South County for Christ's sake, how is the line so long here? Seriously, I have already waited 25 minutes to get my stuff mailed. They have an automated postal center, but this thing is only sort of helpful and doesn't read a lot of different package type. Also, you have to use a credit card if you use this thing, no cash. How dumb is that? Finally, this parking lot is a total nightmare. I don't know why the general public drives like such morons when it comes to this parking lot, but beware. Your car will get dented and you will have a near fender bender every time you try to back out of your spot. I know I have been complaining a lot, but I keep going back here. There are good things about this post office: It's exceptionally clean, it seems to have been recently completely revamped on the inside, it's conveniently located, and they have NEVER lost anything I sent from here (which is a small miracle if you have ever worked with the USPS). So all in all, it's not terrible. However, I suggest going in with your eyes wide open...especially in the parking lot. read more

This post office should be closed. The employees are snail slow, rude, sarcastic, and don't care anything about serving customers. If they hate their jobs that much, they should give us a break and quit. read more

Very poor follow through on premium forwarding. Charges for forwarding weekly being incurred but packages not received. No viable way to reach a local PS agent. Line rings and eventually dumps to a busy signal or worse, an agent picks up and hangs up with out answering. Simply awful service. read more

Lucky the USPS has a monopoly because a real business would be out of business by now with the poor attitude and poor service this Sappington branch provides. We can't seem to get our mail delivered regularly because apparently it is too hard to find the mailbox. We called and talked to Peggy, the manager, who suggested that, instead of the PO carrier looking around the corner, WE should move the box to a different street! We then went in person and Talia, a real bitch, wouldn't look me in the eye, was very rude, and blamed me because I asked if she was unhappy and dismissive (which she was). We have repeatedly stated this problem over the course of several years by leaving notes, going to the branch, and even stopping the carrier on the street! Nothing changes. Our house and mailbox have been in the same location for almost 60 years. read more

I put a small package in my mailbox for pickup. Postal carrier came later that day. When I went out to my mailbox, my package was STILL in the mailbox, with my incoming mail (including a small package) inserted on either side of it! Went to the post office to complain, and asked for a manager. They said I needed to go around to the side door (by the P.O. boxes). Door was closed, so I rang the bell and waited. And waited. Rang the bell again. And waited. Rang the bell again. And waited. Finally, decided they weren't going to come unless I rang the bell non-stop. She finally opened the door and asked if she could help me. I said I needed to talk to a manager. She said the manager "Tamica" wasn't there and didn't know when she would be back. Went back to the front to give them my package which hadn't been picked up and said they told me manager wasn't here. She said, well, there IS a supervisor back there. This employee actually DID try to help, and said she would pass along the info about postal carrier not picking up my package. But otherwise, this post office seems pretty disfunctional. read more

Our tax dollars at work here? Horrible customer service. Terrible attitudes. We literally had a postal carrier drive not once but twice into our garage and throw packages onto the steps because he was too lazy to get out and walk it to the door (btw they were chemo drugs). Our mail doesn't get here till 6-7pm at night typically. Latest incident entailed having mail held for vacation. It was to be delivered by the carrier. Four days later we still don't have our mail. When we went to the Post Office to ask for our mail and an explanation, we were told the carrier has the mail with him. But here is the supervisors number. I called the supervisor to verify that the carrier has the mail with him. HUGE attitude with me. HELLO...we pay your salary, get off your high horse and at least be nice. Post Office-screen your employees. Get better quality employees. Until you guys clean up how you act don't you dare whine how you need a rate hike for anything because trust me, I will vote down anything that comes up for vote that the Post Office wants. read more

Don't waste your time with totally rude customer service. At least with the gal behind the counter with dirty blond wavy hair about 5'7, 150 lbs. I think, I couldn't see that much of her. I wish I would have gotten her name. She was working 11/10/18 servicing the far left slot when you are facing the counter. Very rude and obviously doesn't like her job. No help or cooperation to help with a very important matter. I left and went to another Post office and talk about night and day difference. Not only did they help me they took me in back and did everything for me they could and my problems were solved. read more

This location is the BEST. Over the last two weeks I've been shipping out a total of 300 letters certified. Takes a really long time to do but each time they had the best attitude and were super friendly. They worked as quick as possible. Will be visiting again and again! read more