It's a Saturday at 1 pm. No line. In and out in less than 2 minutes. Ample parking. Friendly…read moreservice. Clean building. 5 stars!!! I don't know if it's always like this, but thank you Universe for a great visit today! I'll be back!

Mike went above and beyond today! He helped personalize and protect the birthday gift I was sending…read moreto my Dad. His amazing service today is why I keep coming back to FedEx. :)

Even though all I ever do is drop off packages, I love the ease with which it works here. They do…read morea great job, make it easy, and are always super friendly and nice.

Ugh. Went in on a Wednesday morning to get copies of my business card for the day since I was out…read more The manager, Shelly, helped me. During the entire interaction, she kept trying to tell me what I wanted rather than listening to what I wanted. A completely unnecessary interaction.

Very helpful! Thanks…read morefor saving me a lot of money. I will be a better consumer from now on.

I go in to return some AT&T stuff and the rep asks me how my day is going. I say lousy. She says…read morehumidity or something else. I say AT&T. I put the stuff on the expansive empty counter to her right and she demands I put it on the tiny counter to her left. Then she says AT&T has a contract with them as the AT&T store next door wouldn't take their own equipment back. Doesn't make it any less annoying after trying to return this stuff 3 times. I finish and then she demands I take a picture of the equipment to prove I returned it. All that proves is I took a picture of this stuff in a FedEx store. Why ask somehow how their day is going if you're just going to make it worse by being petty?

I shipped $1200 electroic part and insured it…read more The receipt they gave was a thermal copy of the receipt with the tracking number. 2 days latter the tracking was totally faded on the receipt. I called for them to give me the tracking number for the shipement and they are no longer able tyo supply that. a papaer receipt or a email would have been a better solution. I the package is lost ther is no way to cover the insurance. Bad customer service

I have used this UPS location in Crestwood, Missouri since it was "The Mail Box Store" going back…read moreto year 1995 !!! For many years my job was all about traveling. Every few weeks I returned to Crestwood to collect mail + boxes from this location. Therefore, I have had some 30+ years doing business with this location + I would rate them 98% to 100%. The 2% less is only cuz we all make mistakes every-now and then. Additionally, the house I live in nearby does not have a mailbox at the end of the driveway...just a narrow slot in the garage door, forcing packages to be left outside on driveway or at front door stoop.. in rain or snow no less. Therefore, I rate this UPS Store location 1000% positive. PS: there was a short period when store was under different management for a year or so.... that's when some of the bad reviews occurred..... that rough patch is over with now that there is new owners/managers.

Yahoo for FedEx! I needed individual name tags printed, each with a different name and QR code. The…read moreonline system didn't except each individual one, but I really wanted them done business card size and pre-printed. When I've done them before, I've had to cut them and that was a very long labor of love. I took my computer up to give a visual of what I was needing. The manager, Will, was wildly helpful and let me send him the file and print them at no additional cost. Huge time saver and it was under $20. So appreciated!!

I've been frequenting this FedEx lately for work-related transactions. The employees have been…read morehelpful and friendly and for the most part, very nice. They have quick drop off options as well, if you already have your package labeled and printed. As for me, I usually give them a print off with the business account information, and addresses and they do the rest! I only had difficulties with one person but said person does not seem to be there anymore. It's not that the person was difficult to work with, they were mostly too slow and somewhat confused. But the past month, it's been a lot quicker and smoother. I mail documents for places all over the world so I do understand that sometimes the addresses are complex but the workers here do their job well. I do wish they are more consistent with sending confirmation emails. Sometimes, I get them, other times, I don't. The confirmation is helpful for me and the clients I work with. As far as the delivery time options, though, they are always quick and the prices are reasonable for the time from shipment to delivery. I hope to continue having nice experiences here, especially because it is a very convenient location for me.

Customer service employees were very pleasant and performed their jobs very well. Suggested add-ons…read moreto make your service more efficient!

My husband ordered something and it was supposed to be a 2 day shipping . We'll it was supposed to…read morehad came in Mon , Here it is Thursday and still no package . Says being delivered by Scott by 8pm, then next says delayed . I actually rate a ZERO! DO BETTER FEDEX!

I searched for months trying to find a company that would embroider our new thin athletic quarter…read morezips for our company. With only 3 days to get the job done I thought we had no chance, but United Fulfillment took care of us and beyond exceeded our expectations! Big thanks to them, will be using them for all services here on out.

Two years ago I left a negative review listing nearly 10 specific things this company does wrong…read more Since that time I had not a single communication asking how they could do things better. Not even a survey. Does this sound like a company who is interested to provide you service?