I have never had a less than stellar experience at this location. There are always close parking…read morespaces. Today I dropped off some mail, and decided to restock my stamps before the prices go up again. There was no one else in line, amazingly, and I got immediate service. I had a nice choice of what my stamps looked like, and the cashier was very pleasant. This is a well run post office!

I went in to fill out a form. The two post workers up front were so helpful and friendly, I will…read moredefinitely use this location when in the area for my post needs. Good customer service and friendly staff just make me feel better.

Nothing much to report. We were dropping off a package that was already labeled and ready to go…read more Things went smoothly, the usual service you expect to find at a post office. Not overly friendly, no big smiles, curt service, in and out, boom.

I don't know why I'm writing a review of the post office. It does seem pointless since we have no…read morechoice to use the post office we are assigned. I've lived in my house for 15 years & I've experienced mostly mediocre service from this post office, at best. I don't think I've ever received my mail before 5p (I've gotten mail as late as 8p) & I always seem to get everything late (magazines, bills, packages). One time a few years ago, I didn't get any mail for over a week & when I called the post office, I was told it was because it snowed that week & the mail carrier wasn't delivering to my subdivision because some people hadn't shoveled their sidewalks. I explained my sidewalk was shoveled & was told they didn't deliver unless all sidewalks were shoveled. Guess the old "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds" doesn't apply to my post office. But I'm so frustrated with them now. I put a hold on my mail for a few days because I went out of town. I've done this before on line but always picked up my mail for fear I would never see it because the mail carrier wouldn't want to bring it to me. But I was only gone for a few days (3 to be exact) & yesterday my mail was to be delivered. No mail. I call, they tell me oh it will be delivered tomorrow. Today, no mail. I call again (now remember, my mail isn't delivered until late so I have to wait to see if it is delivered before I call) & I'm told, oh tomorrow. So I'm pretty sure I'll never get any mail again. Is it any wonder that the postal service is losing so much business? It is like they don't even try. Thanks Post Office, your useless!!

Good, friendly people at this post office. Building is small and on the older side, but there are…read moregreat people inside, much friendlier than Kirkwood or Brentwood locations. I recommend!

Terrible customer service. Employees talk down to you and are no help whatsoever. They should hire…read morepeople that care about their customers.

I've never had such a good experience at USPS before today. I was headed home and went to go use…read moretheir self serve lobby, which runs 24/7. There's no one inside, but you can usually walk in and put your package in a mailbox. This location closed at 1:30 today and I was walking in at about 6pm, yet there was a postal woman working hard cleaning and scrubbing the windows and interior. She was so kind to me and said I could just set it on top of the desk because it was much too big to fit in the mailboxes -- even though the post office was 5 hours past closing. She then went behind the desk and scanned the item for me and put it back in the bigger bins. I thought this was a really kind gesture, because some post offices aren't even unlocked past their closing hours -- yet this woman took a decent bit of time out of her day to help me. I will be back if possible!!

Typical post office. Clean and organized,Kind of dim lit. Not busy and was able to get in and out…read morequickly. Their mail lobby is open 24hrs so you are able to come in and drop off mail in the mailboxes.The postmaster working the counter was a breath of fresh air. She was polite and attentive.l to all the customers I saw her interact with. There's ample parking out front, and handicap assessable parking and ramps.

This post office is the worst and the reason the post office is a horrible entity. Example, I went…read morein today to mail a document to England. Waited 20 minutes while the 2 cashiers helped 3 customers. Turns out I needed to fill out a customs form, which takes about a minute but I have to get back into line again which is now 10 deep. I just walked out as I did not have another hour to mail a letter. UPS and FEDEX may be more expensive but at least they work in a timely manner.

This Post Office is at the bottom of a hill in Arnold. It is a large place. I didn't have to wait…read morein the line, but it seemed to be moving fairly quickly from my view. I was able to drop some mail in the door inside. It seems to be a pleasant location to visit for a Post Office.

Discrimination, I came in with the box wrap with not really a duck tape, the ladies at the front…read morereject the box, So I left to the UPS store, ups took my box, no question asked. Do not recommend to go here. People go to the UPS store.

Even though all I ever do is drop off packages, I love the ease with which it works here. They do…read morea great job, make it easy, and are always super friendly and nice.

Ugh. Went in on a Wednesday morning to get copies of my business card for the day since I was out…read more The manager, Shelly, helped me. During the entire interaction, she kept trying to tell me what I wanted rather than listening to what I wanted. A completely unnecessary interaction.

I shipped $1200 electroic part and insured it…read more The receipt they gave was a thermal copy of the receipt with the tracking number. 2 days latter the tracking was totally faded on the receipt. I called for them to give me the tracking number for the shipement and they are no longer able tyo supply that. a papaer receipt or a email would have been a better solution. I the package is lost ther is no way to cover the insurance. Bad customer service

I have used this UPS location in Crestwood, Missouri since it was "The Mail Box Store" going back…read moreto year 1995 !!! For many years my job was all about traveling. Every few weeks I returned to Crestwood to collect mail + boxes from this location. Therefore, I have had some 30+ years doing business with this location + I would rate them 98% to 100%. The 2% less is only cuz we all make mistakes every-now and then. Additionally, the house I live in nearby does not have a mailbox at the end of the driveway...just a narrow slot in the garage door, forcing packages to be left outside on driveway or at front door stoop.. in rain or snow no less. Therefore, I rate this UPS Store location 1000% positive. PS: there was a short period when store was under different management for a year or so.... that's when some of the bad reviews occurred..... that rough patch is over with now that there is new owners/managers.