At one time I lived in Valley Park and used to visit this Post Office somewhat regularly. The…read moreservice is always friendly and nice and while it can fill up there aren't too many people that know its tucked away back there. Today I visited on my way to I-44 so it was very convenient. Support USPS! I'll be back!

Nice USPS... The employee was friendly and professional without any unnecessary attitude. My only…read morereason for giving four stars instead of five is that there was a noticeable musty, mold-like odor inside the building. Otherwise, this is the best post office in the St. Louis area. I only wish they had a self-service kiosk available for added convenience.

Decent post office. The staff is friendly, the store is clean. They have limited hours compared to…read morethe main one in Ballwin and they don't have a self-serve machine. It's located inside of the Simmons Bank, on the right of the building.

This post office closes at 5pm. I got there at 4:57. I tell the lady working "I know it's cutting…read moreit close to closing time but can you still help me? I work 6pm to 6am I couldn't really get here much earlier" and she wouldn't help. I had a prepaid shipping label. It wouldn't have taken long. It wouldn't have been past closing time. Is it really that hard to be empathetic?? I'm just shipping a hoodie out but what if it was something more time sensitive? It's so off putting that people can't just be kind anymore.

Efficient staff. Friendly. Very helpful. They always know…read morethe right answers to guide customers. I don't use any other post office.

Absolutely terrible service. Ladies at the front desk are extremely rude and run their mouth!…read moreTerrible location

Ballwin Post Office provides great service but why is an employee allowed to display a religious…read moreicon in a federal government building? Entirely inappropriate.

I feel like all post offices are the same. You get what you get…read more I never had a bad interaction with anyone here but don't expect them to be overly friendly because they are not. They are there to do their job and educate what you need to ship your item, that's it. They don't care about their tone, just communicating the information you need. No one ever uses the number machine. It's just there for decoration I think. Just get in line and you'll see people scattered trying to fill out things they forgot or didn't know they needed. Its a bit bigger than most post offices so at least you can find a space to fill out your documents. I'll return because its the USPS.

I parked close. Staff were polite…read more I watched a customer buy a label, then apply it, and then give the employee an open box that the customer couldn't be convinced to stay and tape shut. I will forever wonder what was in the box, why it needed to be shipped, why the person didn't want to close the box, where it was going, how far it got, whether this was viewed as a negative outcome and by whom, etc.

I mailed a package from my local Fenton, Mo post office today. I purchased extra insurance on my…read morepackage, in case it got lost. I was very apprehensive about mailing it USPS due to the fact they don't have the greatest reputation for delivering packages or mail in a timely manner........putting all that aside for another day, I am totally disappointed that my bill was $45.55. I used my credit card and the fee to use raised my bill to $50.53. I didn't notice until I got home. Had I known there would have been such a fee added on for using my credit card, I would have gladly used cash. Which I had in my wallet. Not once did the clerk mention a fee to use my credit card. I am 73 years old and my only income is social security. While it doesn't seem like much to some people, I find that fee outrageous. The post office isn't the only one to charge extra for credit card usage, but most businesses will have the decency and common courtesy to tell their customers......just another example of poor customer service from our local post office. I will use either Fed Ex or UPS in the future, I encourage others to do the same.

I go to this post office often, as it's by Ace Hardware, Schnucks, Target, Whole Foods and a host…read moreof other merchants. At one time I had a post office box here, which was easy to access. Sometimes the lines are long, but they're quite efficient, get people's business completed quickly and well, and have all stations open.

Love this location. So much nicer than other ones in STL. It is very bright and clean. I have…read morenever had to wait more than five minutes, and usually less than that. Employees have always been quick and accomodating. Easy parking.

This post office is very clean and spacious. It is understaffed, but they try their best. Ray is a…read moretotal sweetheart, and Tracy isn't the worst although everyone says she is. She is sweet as well, just very curt and wants you in and out as fast as possible. Either worker is great, they just need more than two!!

I've been in there the past three weeks FOUR times to get my passport updated. Half the time there…read morewas no passport agent on duty during their posted hours. Today I went in during their 'walk in' hours and was informed that they were booked the rest of the day. I was the ONLY person in there. I had all my documentation on hand, filled out and just waiting to be signed. The 'passport agent' on duty told me they were booked and she could not assist. When there were NO OTHER CUSTOMERS IN THE FACILITY! I addressed the sign on the wall which showed the times for walk in appointments. This government employee would not budge. In the time she was arguing with me, my passport submission could have been completed. This facility does not provide service, they cultivate laziness and seem to relish in it. Avoid this hell-hole at all costs.

The Des Peres Branch of the US Post Office is very efficient. It is much smaller than others…read morearound. However, good things do come in small packages. The staff is always friendly and fast. Packages and mail delivered out of the location arrive in a timely manner. Inside the self-service machine is always available to use. Outside there are two drive up Mail Boxes for drop off. Take Manchester to Grupp Road to find this Post Office. It sits behind Central Bank. The Zip Code for this Post Office is 63131.

I've never had a bad experience at this USPS location. The lobby is open 24/7, the staff is super…read morefriendly, and there's a myriad of mailboxes outside as well. No complaints!

Not a genuine post office location, more of an unloading/offloading location. They do have drop…read moreboxes for packages, though. The real location is off of Kirkwood road, don't go here expecting a full-service location.

Writing this on Saturday, Feb. 13th at 11:40 am. So far, I have been on hold with this Annex a…read moretotal of 70 minutes this morning. The first time a human answered the phone, she didn't ask me what I needed and put me on hold for close to 30 minutes. I called again, was put on hold again, then hung up on. Three more times like this -- answer, then mysteriously the call is dropped. I call again -- she puts me "on hold," but doesn't realize she hasn't transferred me to the "hold music" and I can hear her shooting the breeze with her coworkers. Not talking about an urgent or professional matter. Just chatting. This goes on for 15 minutes. I hang up and call once more. Now, I work in service and have dealt with my share of jerks and Karens, so I hate to get angry at anyone working a retail/service job. I tell her how many minutes I've been on hold and that I could hear her whole last conversation with her coworkers. She argues with me that she's the only one working the phones today. I ask if I'm going to get some actual help now. She says, "Yes, and you're gonna go on hold." Another 10 minutes. She answers, actually looks up the tracking of one of my packages (this situation was beyond what the website tracking could tell me) and tells me the whereabouts. I ask her to look up the second and last package and start to read the tracking number to her. She puts me on hold again and we are now approaching 30 minutes again. She told me she was the only one working the phones today, and I know how much working understaffed sucks, but this was beyond ridiculous. Either hire this woman some help, or a manager needs to address this completely unprofessional behavior with her.

April helped me with my rental at Uhaul. She made the process very quick and easy and had such a…read morecalming tone. I was having a very bad day that day and she brightened my day. Thank you for taking care of my needs!

This location is not open until 7 PM. Website and voicemail says it is open until seven but the…read moresign on the door is 5 PM.