Cancel

    Open app

    Search

    USPS Photos

    Recommended Reviews - USPS

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    United States Postal Service

    United States Postal Service

    (23 reviews)

    I feel like all post offices are the same. You get what you get…read more I never had a bad interaction with anyone here but don't expect them to be overly friendly because they are not. They are there to do their job and educate what you need to ship your item, that's it. They don't care about their tone, just communicating the information you need. No one ever uses the number machine. It's just there for decoration I think. Just get in line and you'll see people scattered trying to fill out things they forgot or didn't know they needed. Its a bit bigger than most post offices so at least you can find a space to fill out your documents. I'll return because its the USPS.

    I was extremely dissatisfied with the service here. My…read morefamily came here for a passport picture appointment. We checked in with the staff and they said they will be right with us. As we waited there no one had checked on us. We waited for an hour and finally we had to take matters into our own hands, we spoke with an employee and he was extremely rude, claiming we were late for our appointment. In reality, we checked in on time and we waited for them to call us. We had to request the supervisor and he didn't comply. He said he couldn't squeeze us in even though the man taking passport pictures didn't look busy. The incompetent staff should have asked us what we were waiting for as we were in there for an hour. The Post Office in Town and Country is your best option.

    US Post Office - Ray of Sunshine at USPS Kirkwood, MO 63122

    US Post Office

    (63 reviews)

    I visit a number of different post offices for work, and this one is my favorite. You take a number…read morewhen you arrive, and apart from Christmas and lunchtime, they usually aren't too busy. (However, I'm amazed at how impatient some people can be!) Most of the employees are pretty friendly. If you get one with attitude, try to keep in mind that 6 days a week, they deal with a lot of people who have no idea what they are doing with their packages. There is a drop-box inside for packages if you have taken care of your shipping online. This location also has a self-serve kiosk. The blue drive-up mailboxes are located in the parking lot behind the building. Speaking of parking lots, this one can be dangerous. Including the post office, there are a few quick-stop businesses in this little shopping center: Starbucks, a cupcake place, and a barber shop. People are constantly backing out of spaces and flying through the lot. So, use extreme caution.

    I've been in there the past three weeks FOUR times to get my passport updated. Half the time there…read morewas no passport agent on duty during their posted hours. Today I went in during their 'walk in' hours and was informed that they were booked the rest of the day. I was the ONLY person in there. I had all my documentation on hand, filled out and just waiting to be signed. The 'passport agent' on duty told me they were booked and she could not assist. When there were NO OTHER CUSTOMERS IN THE FACILITY! I addressed the sign on the wall which showed the times for walk in appointments. This government employee would not budge. In the time she was arguing with me, my passport submission could have been completed. This facility does not provide service, they cultivate laziness and seem to relish in it. Avoid this hell-hole at all costs.

    US Post Office

    US Post Office

    (4 reviews)

    Not a genuine post office location, more of an unloading/offloading location. They do have drop…read moreboxes for packages, though. The real location is off of Kirkwood road, don't go here expecting a full-service location.

    Writing this on Saturday, Feb. 13th at 11:40 am. So far, I have been on hold with this Annex a…read moretotal of 70 minutes this morning. The first time a human answered the phone, she didn't ask me what I needed and put me on hold for close to 30 minutes. I called again, was put on hold again, then hung up on. Three more times like this -- answer, then mysteriously the call is dropped. I call again -- she puts me "on hold," but doesn't realize she hasn't transferred me to the "hold music" and I can hear her shooting the breeze with her coworkers. Not talking about an urgent or professional matter. Just chatting. This goes on for 15 minutes. I hang up and call once more. Now, I work in service and have dealt with my share of jerks and Karens, so I hate to get angry at anyone working a retail/service job. I tell her how many minutes I've been on hold and that I could hear her whole last conversation with her coworkers. She argues with me that she's the only one working the phones today. I ask if I'm going to get some actual help now. She says, "Yes, and you're gonna go on hold." Another 10 minutes. She answers, actually looks up the tracking of one of my packages (this situation was beyond what the website tracking could tell me) and tells me the whereabouts. I ask her to look up the second and last package and start to read the tracking number to her. She puts me on hold again and we are now approaching 30 minutes again. She told me she was the only one working the phones today, and I know how much working understaffed sucks, but this was beyond ridiculous. Either hire this woman some help, or a manager needs to address this completely unprofessional behavior with her.

    USPS - postoffices - Updated May 2026

    Loading...
    Loading...
    Loading...