A great post office....Prompt and friendly service... Will…read moreanswer your questions quickly. They work hard there. We love our mail don't we? Then show these workers something.... Remember....they are Veterans,,,,Thank you.....

There are many things to say about my experience of going to this aaa-hhhh-em (cough cough) post…read moreoffice/music store/barbershop/muffler repair/pet store/ laundromat/hardware store/neighborhood bar-n-grill.........I am joking just a little....but seriously it is the stuff country songs are written about. I needed to overnight one little piece of paper so I googled the closest post office to me and found this address and put it in my GPS---well I drove past it several times because it is disguised in a plazza as a music store and guess what----it is a music store.....I went in and it very strange as there is a little counter in the front that is a post office HOWEVER they don't provide overnight service.....There were four older men in there just hanging out and two cats and a ton of sheet music and guitars and drum symbols....I am giving these gents four stars because they were very helpful to this damsel in distress by calling to another local post office and making sure that if I ventured a little further I could indeed get my letter sent via overnight---they then proceeded to give me directions to Barnhardt post office.....I have since noticed that this plaza is located in a small area named OTTO and in the plaza is a little barber shop I sent my husband to and he declared they gave him one of the best haircuts he has had in quite some time and it was only 12.00 what a deal.....I am digging my new little community....

Lady was honestly rude and snobby, impatient and incredibly snappy…read more Once she got attitude back she started being nicer. Too direct for customer service. Red wig pink glasses

8/10/2024 @ 1145am. Unsatisfactory service. Had appointment for 3 minor passports scheduled through…read morethe USPS website. The lone rep said she couldn't take us b/c "it was too much"....and that "her manager said so." Then she asked if we had all the documentation. Being a military family having gone through the passport process numerous times, we knew what we needed. She just wanted to find a reason to turn us away so she didn't have to put in the work. We went to Telegraph and thankfully the nice gentleman, Kerry, got it done for us!

I parked close. Staff were polite…read more I watched a customer buy a label, then apply it, and then give the employee an open box that the customer couldn't be convinced to stay and tape shut. I will forever wonder what was in the box, why it needed to be shipped, why the person didn't want to close the box, where it was going, how far it got, whether this was viewed as a negative outcome and by whom, etc.

Fenton post office is a very small branch that was opened years ago. Like many things, the…read morepopulation explosion/expansion has really stressed this little branch to the max. It is always busy, but has maintained the small town ambiance. They have roughly 3 stations running at all times. Friendly atmosphere in spite of the sometimes long lines. They do have an outside drop off mail box which is very convenient.

Modern full service post office. The staff are very helpful with odd sized packages and bulk items.read more

Nothing much to report. We were dropping off a package that was already labeled and ready to go…read more Things went smoothly, the usual service you expect to find at a post office. Not overly friendly, no big smiles, curt service, in and out, boom.

I don't know why I'm writing a review of the post office. It does seem pointless since we have no…read morechoice to use the post office we are assigned. I've lived in my house for 15 years & I've experienced mostly mediocre service from this post office, at best. I don't think I've ever received my mail before 5p (I've gotten mail as late as 8p) & I always seem to get everything late (magazines, bills, packages). One time a few years ago, I didn't get any mail for over a week & when I called the post office, I was told it was because it snowed that week & the mail carrier wasn't delivering to my subdivision because some people hadn't shoveled their sidewalks. I explained my sidewalk was shoveled & was told they didn't deliver unless all sidewalks were shoveled. Guess the old "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds" doesn't apply to my post office. But I'm so frustrated with them now. I put a hold on my mail for a few days because I went out of town. I've done this before on line but always picked up my mail for fear I would never see it because the mail carrier wouldn't want to bring it to me. But I was only gone for a few days (3 to be exact) & yesterday my mail was to be delivered. No mail. I call, they tell me oh it will be delivered tomorrow. Today, no mail. I call again (now remember, my mail isn't delivered until late so I have to wait to see if it is delivered before I call) & I'm told, oh tomorrow. So I'm pretty sure I'll never get any mail again. Is it any wonder that the postal service is losing so much business? It is like they don't even try. Thanks Post Office, your useless!!

At one time I lived in Valley Park and used to visit this Post Office somewhat regularly. The…read moreservice is always friendly and nice and while it can fill up there aren't too many people that know its tucked away back there. Today I visited on my way to I-44 so it was very convenient. Support USPS! I'll be back!

Best USPS experience in my life. Worker Tammy helped us a lot and wished a great day. Highly…read morerecommended!

This post office is the worst and the reason the post office is a horrible entity. Example, I went…read morein today to mail a document to England. Waited 20 minutes while the 2 cashiers helped 3 customers. Turns out I needed to fill out a customs form, which takes about a minute but I have to get back into line again which is now 10 deep. I just walked out as I did not have another hour to mail a letter. UPS and FEDEX may be more expensive but at least they work in a timely manner.

Barnhart Postal Worker Named Lynn---who do you think you are??????? I am a grown-ass woman and…read moredon't need a lecture from you on what to do and what not to do...... Let me explain---I know that my mail comes from here because I stopped in this location once before to send something priority/next day. The woman behind the counter was inappropriate in my opinion as she was inquiring if i rent or own my house and was rather condescending in her tone to me as she let me know straight up that she knew who the previous owners where. I don't really care as it is my house now and really did not care for her acting like she knows my business. So I got a piece of mail last week that looked important as it came from a social service agency and it was hand addressed to some name I haven't seen before and do not recognize as a previous owner. I put one line thru the name and circles the return address and wrote return to sender no such person at address. I am just guessing that is what most of us would do. If I simply put it back in the box they will leave it there as I have tried this before and it has sat for 5 days straight. Moving along in this story......I get a handwritten note stating that they would like me to refrain from defacing the mail....and proceeded to state that they don't think I would appreciate it if somebody did this to my mail......that last part put me right over the edge.....WTF-----???? I say again WTF????-----I am ready to go "postal" on a postal worker.......the nerve of that bitch to try and "parent" me.....really.....this has me seeing RED.....and unfortunately I don't get to choose where my mail is delivered from but I don't have to go to them for other services.....Yeah I'm attaching a picture of the lovely note she put in my box---by the way isn't it a crime to put things in peoples mailboxes if it isn't mail????

Do not use this post office if you are handicapped. It is an old building with multiple steps to…read moreaccess the front door. It looks completely inaccessible for someone with a walker or wheelchair. However, I did find that if you go along the right side of the building, you can get to a ramp, but then you have to walk a long way to get around to the doors. I never would have found that access (it isn't marked on the front of the building) if I didn't need to turn my van around. I haven't been in this building since before I had mobility issues. But every time my husband gets back in the car after picking up a package or whatever, he's alway mumbling "Idiots!" or "Still idiots" when he gets back in the car. So, I'm guessing the customer service has not improved since the previous review.

Ive used this store at least 4 times already since moving to Arnold for my small business. They…read morealways greet me and are friendly.

if I could make it less than 1 star I would. i am beyond upset from my visit to make a return at…read moreArnold UPS. I don't have to make returns often. I'm an older lady that may not be as hip with the times as others may be. When I go to Festus store they have been gracious enough to help guide if I didn't understand something. The nice lady greeted me and asked me if I "started the return?" I did not understand what that meant. I technically didn't know there was a different process, so she told me where to go. Online. I attempted to do all of that by myself while she helped other people. When I thought I had completed it adequately, She called someone from the back to assist me. He didn't introduce himself. He didnt have a name tag on. Asked for the bar code. Which I promptly gave him the paperwork that the product had included in the packaging in case I needed to return, which had the barcode on it. Then he said "that means nothing to me" I was confused and asked for clarifications because this was suppose to be what I gave them per the company I purchased from. i had 3 papers with me. I handed all three to him. i couldnt have been more upset when he stated with a sarcastically condescending tone "you need to learn how read and follow directions" I've been a hospital nurse RN/BSN for 33 years. 9 of which I worked hospice. I am well versed in communication, written and/or otherwise, with the general public. I am a very compassionate person. I was astounded by this statement. Since he did not have a name tag on I asked nicely "and you are?" He stated " I am Bart, the owner" At that point I gathered my items and left- because I was so upset and hurt. I knew that it wouldn't get any more respectful. I felt defeated. Then as I got to the door he sarcastically said, "have a nice day ma'am". I'm sure if he spoke to me this way, then it's not the first or the last. It's very disheartening. No one should be spoken to like that. they should respectfully guided Gently. My husband saw how upset I was and he immediately went inside to talk to Bart. He asked him if he always spoke to people the way he just spoke to his wife? Bart tried to rationalize his actions and was Set straight by my husband in front of other patrons. I sincerely hope that he has learned the errors of his communication style or that he continues to be held to task for his disrespectful behavior. I sincerely hope he treats his employees with more respect than he showed myself or my husband. If you can. Go to a different location where they will help you with patience and grace!