This post office has always sucked but Covid has made it even worse. A line practically out the…read moredoor and ONE teller with 2 additional empty registers. Clerks who feel the need to constantly over explain every minute detail of a transaction regardless of what the customer asks. They also allow people to get in-line who are clearly not even close to ready to send a package and then allow them to cut back into the line when they are ready. Customers should be told to have their package READY TO SHIP!! Do not go to the register with a pile of loose papers and ask questions then think you don't have to wait in line again. The waiting is honestly insane. How can you be constantly busy but only have one clerk. It's not like it's a sudden rush. This post office is always busy and the clerks and the wait are always ridiculous. The worst part is that the clerks are not even sympathetic when you get to the front of the line to ship one item after waiting 30-40 minutes in line. This system clearly needs to be streamlined. How about self serve kiosks for flat rate packages? We can't all print our shipping at home so why not make it easier in the post office. Clearly the postal workers have jobs for life because they do not care in the slightest about the speed of their work, the care of a package or the time we will waste waiting for them. And god forbid if a package gets lost.... it's like "oh well... your loss". I honestly have nothing good to say about the postal service at all but this location is one of the worst!!!

I'm not sure if it's just me, but every time I come to this particular branch there is always a…read moreline. The average wait is usually about 10-15 minutes, so it's really not a problem, however there's usually some dumb-ass at the counter being unreasonable about something or other. It's similar to watching a real life talk show because you get to hear all of their complaints and problems. Such drama. The folks that work here are helpful and pleasant. They have always been eager to assist and are efficient and professional. There's usually only ever one or two people working the counter even though the building is huge, so I'm not sure how many people are doing other tasks in the back. I really appreciate the US postal system and how efficient and convenient they are. I enjoy having my mail delivered to my house and have a lot of respect for the letter carriers who make their deliveries everyday in all types of weather.

I enjoy visiting this USPS location on Corliss St in Providence, because they have a huge parking…read morelot and offer more than the usual mailing services. There are Passport Services for passport appointments and photo appointments. In addition, they are open early and close late (Monday-Friday: 7:00 am - 9:00 pm, Saturday: 8:00 am - 6:00 pm). I came in on a Thursday morning around 8:30am to mail a small package (2.00 oz) out. I had to purchase a mailing envelope as well. There were many different sizes and costs options. I chose a holiday envelope for $1.99. There was no line so I was able to get helped right away. Diane was friendly and asked me to fill out an experience survey later with link on receipt. I mailed the small package with USPS Ground Advantage for $6.05. Tracking is included for free on all Ground Advantage packages. The receipt indicates the destination, weight, estimated delivery date, tracking #, insurance up to $100.00 included, and grand total. The package arrived safely, but one day later than the estimated delivery date. It is the busy holiday season time. Thank you USPS for processing and delivering mail and packages to individuals and businesses in the U.S.

Everyone do not use priority mail, they hype 2 to 3 business days and they charge over $10.00 for…read moreit, I sent it a letter on the 5of the month and 10 days later still not delivered, at this point unacceptable and went do to get a refund and was told it is not guaranteed and no refund. They should not be aloud to offer something that they charge extra for and they lose your package and you have no recourse to get your money back.

Best service I've ever had. This little gem of a post office comes with a helpful and friendly…read moreclerk and no lines.

For a Saturday it was an in and out. No line No waiting. The lady at the counter was pleasant. I…read moresent a package ground service expected to arrive in 3 days

The Cranston Washington Park Branch is AMAZING. AWESOME management. Helped me with a package I…read morethought was going to get sent back. 1000 Stars.

Picking up Certified letter. Federal employees terrible, got some leftover Hippie at Service Desk!…read moreHey Man! What's up, Man? Sign here, Man...Can't read that; print your name, Man?! Ridiculous. This is a Federal Office!! What a joke!! Very questionable training to be in a Customer Service position!! Value is Poor!

Very immature people work at this post office. They need to be re-trained in professionalism.read more

I LOVE my local Rumford post office ! They're always friendly and willing to help! Cathy & Ted are…read morethe best & always smiling !

This morning I stopped at the Rumford, RI post office and saw through the window that the young,…read morebearded postal worker at the counter was NOT wearing a mask. I did not go in and drove to the Seekonk post office, where the postal worker cared enough about the public he is serving to wear a mask. I thanked him. What is wrong with Rumford and the quality control and proper Covid-19 protocol? I was discussed.

I stopped here on a weekday morning to buy stamps so I could mail some bills. This post office…read moredoesn't have an adjacent parking lot, but you can park in a lot across the street, or in municipal parking spaces on the side street, next to the bike path. This is a smaller, older post office (the clerk who waited on me said it was built in the 1930s as a Depression-era federal Works Progress Administration project) and features some interesting architectural details, such as the ornate post office boxes. It's actually pretty cool to see newer technology coexist with old surroundings. Anyway, I was in and out quickly, and the postal worker was friendly and knowledgeable.

Good people .. so helpful. Like this post office and workers couldn't be more accommodating.read more

NO ONE ANSWERS THE PHONE! NO MATTER WHAT TIME YOU CALL. FRUSTRATING! I'm told to call to find out…read moreabout why my mail isn't being delivered, given a phone number that no one ever answers.

Who goes to the post office? When you NEED to go you expect someone to help you as if you have no…read moreclue what is needed. Box / Cost / insurance / stamps and weight of a package are the many things you need assistance with. Well don't go here. If there is a line,I hope you have plenty of time. There are no friendly hellos. No warm welcoming smiles. The clerk acts as if you should know what is needed to mail your package correctly. And it's expensive. Yes they get the job done but they are not all happy. Makes me sad to have to go there.

I LOVE this local Grove Street PO and the people there. Most of the time I have pre-labeled parcels…read moreto drop off, so no wait. But when I have needed window service, I have had polite and friendly help. Shoutout to Red!! Clerks have gone above and beyond for me, like when I've forgotten to cover something on a box which might affect delivery. Give respect, get it. I've learned, through talking to these folks, that sometimes there are circumstances beyond their control. People complaining don't seem to get that they have rules they need to follow. They care about their jobs, and they know what they should be doing and how to do it. Town Hall is across the street and despite a sign politely requesting only Post Office customers to use their lot, Town Hall customers park there, so it's not always as crowded as it might look. Lines can be long, yes. Many times there is only one clerk available, and since they do passports here, which take a LOT of time... well. There are also a lot of folks who require help with their packages. A lot of elderly folks and people who don't do it often enough to know how things work. If all you have is a dropoff, you're good. Please give the clerks a break, sometimes it really does take a while to give folks the service they need. I have seen people come into this place literally 2 minutes before closing, with a package that's STILL OPEN, and not even addressed. You think they're going to be happy about that!? Of course not. But they still spend a good 10-15 minutes helping anyway, advising folks of their options, taping up, etc. Sometimes scans take a while and there have been times when I checked tracking for my packages and didn't see a scan there for a few hours, but jeez, if you buy your labels online then you have a record, so no sweat. If there is a long line, and you really must have a scan of half a zillion packages and receipt printout and will snarl if you don't get it... I'd suggest going instead to the "basics" branch in the Four Seasons gas station at the intersection of Pawtucket & Waterman a mile or two away. Usually no line there.

Love the staff at this Post Office. They are pleasant, know what they are doing..very efficient. Im…read more for the service they provide me and our Community. 5 stars Diane Maguire Horton *****