Every time I come to this location, there is one worker that is so rude. It makes the experience…read moreextremely uncomfortable and unpleasant. She's always in a bad mood and talks to people like they are stupid and as if she is incredibly annoyed with them. Really hope things change because I will continuously avoid using this location because of this one individual.

For 5 years, I have been coming to this Post Office. These are the BEST, friendliest, most…read morecompetent, timely, smart, experienced Postal workers that I've ever met! Seriously, I have brought a hundred packages here; some well wrapped, some wrapped not so great. Without a word, they have corrected my mistakes, waited patiently for me, repacked, rewrote package labels, and other services that are too vast to mention. I will drive 20 miles out of the way to come here so that I don't have to deal with the nitwits at the Post Office inside the Eagle Station on Glenwood Ave!

Had some documents to mail. I prefer the Post Office on Oberlin Road in the Village District over…read morethe one at Five Points (Hays-Burton). The people at the counter were great, nice, patient, and good representatives of the US Postal Service. The process for certified mail is easy and painless, and not very costly. When I need to and can I will continue to go to this Post Office.

Have been here a few times, since they moved it from the Cameron Village/Village District proper…read morearea. It is a little hard to find if you do not know it is there, but worth it! I came the other day after being refused help at another USPS location. The agent took my package which had a small mistake in how I had addressed it (actual location on the package) and didn't say a word, other than she was going to stick a label on it to make it more clear. This was all the agent at the other location had to offer instead of being a jerk. Agent # 11 at this location (Oberlin Village) was so pleasant, and nice and simply cut a sticky label paper small piece and we stuck it over my mistaken addressing to make it more clear and bam, mailed, no problem! These are the kind of employees USPS needs and needs to keep around! Good job and thank you so much, will be staying with this location for my services.

Ok y'all this post office location definitely doesn't exist anymore. I was driving around the plaza…read morefor like 15 minutes looking for it like a dummy. When you call at 9:30 it says that they're currently closed. My GPS just took me to the outside of the Targan biotech company building. Save some time and don't go to to this "location". It doesn't exist!

Quick and pleasant, I needed to mail something by USPS that was an odd weight and shape. There was…read morea very short queue when I arrived and the clerk took care of my purchase swiftly and pleasantly. I think he's probably not very happy in his job, but he puts on a good face for it. This post office shares the shopping plaza with a supermarket and a couple of other retail shops. Lots of traffic, so pay attention!

I have not visited the local postal office in years. I visited the Westgate location this afternoon…read moreto process shipment for a small return. I arrived before 12:30 and was out in less than 5 minutes. There was no line and it was a slow Wednesday. Carrie was very kind & professional. There is a certain stigma about Postal workers being disgruntled and unpleasant. Carrie did not match the energy of that stigma. She exchanged kind pleasantries, explained what was needed for processing and kindly helped with packaging my return. With grace. Treating me like a human being. There was nothing transactional or performative about our exchange. I put off going the post office for a few days now, because my experiences have never been pleasant. This location raises the bar for US postal offices and changed my perception of staff in the year 2026. Thank you Miss Carrie.

Applied to renew a passport in this location. It was the only usps I could find in the area with…read moreextensive walkin/no-appointment hours. I arrived late in the morning to find no line and great service! The process took less than 10'. Thank you! Also - there is ample parking.

Always a problem when I come here. First time, they didnt print shipping labels, no PDF only QR…read morecodes which sucks. Had to walk back, only one who doesnt print for the customer. Second time im here, they were randomly closed on a Tuesday. Nobody was here, and no sign was posted cause nobody was in the store. Its not even a holiday its March 3rd? Where is the workers?? Edit: Nobody was at the USPS until 11:18, 2 hours after opening. Their hours are very inconsistent. Call 919-856-1949 before going here to double check since its their local number. I recommend choosing another USPS if you need to drop something off.

I'd been driving around with a package to mail for weeks so decided today was the day to get to a…read morepost office. I happened to be at the art museum so this office on Beryl Road was the closest to there. There are just a few parking spaces in front of the building. A sign says there are additional spaces in the back of the building though. It wasn't busy when I was there so I got quick and friendly service. If I am in the area again I would return to this post office.

Typical post office experience. They had the stamps I needed and I was in and out quickly.read more

I thought my former Fort Lauderdale post office was bad when it came to mail mis-delivery issues,…read morebut this one may take the cake. The line out the door was HORRIBLE, the parking lot was tiny and awful to navigate. My husband and I both have the free USPS service "Informed Delivery Daily Digest," which sends e-mails to you with pictures of the mail that is coming each day. Therefore, we know when mail is missing. Last week a refund check that was coming to my husband, that we got a scan of, went missing. Today I was missing a COBRA info mailing from my husband's former employer and another bill. I waited in line for 15 minutes only to deal with the most condescending, rude and unhelpful man. He was not one of the clerks, it was a taller African American man who looked to be some kind of manager. He told me there is no guarantee on pieces of mail being delivered and seemed like he could give two craps about my issues. How about some faked empathy? Why so rude and combative?? I guess it's MY problem that USPS is losing my mail and not his. I told him about my issues and he completely brushed me off. I have already written to my former congressperson in FL about my mail not being properly forwarded, but I guess I'll be writing to one here too and filing complaints online about the mail here.

1/18/23: I stopped by on my lunch break to mail a letter. There was only ONE person at the counter…read morearound 12:30 pm with 5 customers ahead of me which was irritating. Then someone came and helped her out & the line began to fly while the first cashier was still working on the same person. I was in and out in about 10 min which was good because I was parked on the street in 15 min parking. I will definitely go back if I need mail another package.

Paulette is HORRIBLE! No solution to problems... no nothing. Rude and just ugly. I pulled up to…read morehave a suit returned and was lucky enough to get serviced by Paulette. Paulette immediately starts knocking the tapes used on my box saying that I had to ship it a certain way because of the tape already on the box. That's the tape that was already on the box. Long story short she gave me such a hard time with the tape that I just picked up the box and said I'd take it to UPS where they don't give a flying flip about the taped used to seal a box. And the said thing about this is I have no way of letting a manager or anyone higher than Paulette know about the crummy service we received.

One of the finest small post offices in the system! Knowledgable and friendly staff who handle all…read moretransactions with care. Simply the best!!!

hour of operation are ridiculous! Don't try to mail anything on your lunch break because they are…read moreclose, and not after work either unless you can get there by 3:45 which is when they start locking the doors!

Small old looking post office location with a handful of parking spots in the lot. Two women…read moreworking and they seemed happy, friendly and helpful. Wait times vary. It was empty when I got there but by the time I finished getting and preparing my envelopes there were 4 people ahead of me. Seems like a fine location to me.

This is a super tiny post office. The staff is pretty friendly. There is extra parking in the back…read moreof the building. I wish they opened earlier. I haven't had any problems there. I'd recommend this location if you need to be in and out pretty fast.

Friday 6/12: This is my first time here and I am appalled. I walked it at 2:30 and needed to get a…read moremailbox lock fixed because I legit don't have access to my mail. Parking is fine here- I walk in and there are multiple people waiting at the closed accordion door. One person said she came in before work early in the morning and they were closed and came back then they were still closed and the another person said they had been there since 2 or earlier and waited 45 minutes and they were still closed due to "lunch break" By 2:40, when I opened the gate door to confront the woman at her "lunch break" she said that her lunch started at 2:30pm. I asked when it was over so we knew when to come back and she just reiterated 2:30 and kept yammering on about it being her lunch break. How is that possible if someone else was here before 2:30 and she was no where to help? I'm going back today to resolve my key issue and hope at 10:30am they aren't on lunch break. As a note, most location INCLUDE lunch times and this one's signs did not. How are people supposed to know what is lunch hour and plan accordingly? I will get photos next time but man what in the world is going on there

OK, so I'ma start here my mail is the correct address But…read morethey deliver my mail to the right address but sends back my package I don't understand why the mail carrier would deliver my mail to the mailbox but wouldn't put my package in there with my correct address on it already on there. A they keep giving me the run around for almost 3 weeks saying they couldn't find my package but sends it back to the where I brought it from I'm very upset an!! It's just a lot to deal with knowing u have to trust these kind of people with something of value I would never choose to get my packages or anything delivered from them. !! I wish i could give them no stars they don't deserve anything never picks up the phone during business hours