You know what? This is a total shout-out to Greg & Karen. I don't even know if they work there…read moreanymore, but they were there from the time I was born to when I moved away at age 23. The post office has always been super clean (not so surprising for a small town) and just... nice. They put up paintings from the local elementary school. They started recycling all the junk mail nobody wanted back before it was cool. They sell raffle tickets for the volunteer fire department's fundraisers. And most of all, they let a tiny little girl with a tiny little bladder use their bathroom when she couldn't make it those last two miles home.

Jack and Karen are awesome. They knew me within a matter of weeks, and sometimes even have my…read morepackages ready to hand me before I walk through the door. Seriously, I have *never* seen postal service this good. They are also total La Honda staples, and support everything from local businesses to the local elementary school.

Monday at the post office is normally a busy time and today was no exception…read more Fantastic job today, you guys were firing on all cylinders. Thank you

We use the PO in HMB often and have always had excellent service…read more The packages get where they are supposed to in good condition. Finally their prices are decent and they provide a much needed service to those who live in HMB. Yes, sometimes there is a waiting line, but the postal workers typically move things along.. And they are pleasant , competent, and helpful.

I absolutely LOVE this post office! They're always busy, but the staff are consistently friendly,…read morewelcoming, and smiling. My husband and I drop off packages here all the time, and we rarely have to wait in line. They check everything in incredibly fast--often within an hour! I honestly can't say enough good things about this team. They truly deserve all five stars! Thank you for always making our visits so easy and pleasant!

I just wanted to say this is the nicest usps I ever went to. They always have a postive attitude…read moreand treat everyone with such patience they are truly amazing I appreciate them all.

10/10 Stars for USPS Woodside Rd. Redwood City, Ca…read more I recently used USPS services, and I must say, their service was excellent! The package arrived right on time, and the staff ( Gloria) was incredibly helpful and friendly. I highly recommend USPS for all your shipping needs.

Just to be clear this is not a USPS post office. It is a business that ships for UPS, USPS, etc…read more The prices are much higher than a conventional post office by about 50%. My advice? Drive 3 miles to the Post Office on Avy Ave.

Nicest postmaster ever Ciara and her team. They make magic happen in such a tiny space. Thank you…read morefor all you do! Im always happy to get my Mail, and they keep it so organized in post office. Susie, Davenport

Quick, efficient service with great parking. Favorite post office. Very popular spot.read more

Every time I come to the post office I realize just how little I know about how to ship items…read more (certified mail, insurance, media mail, etc.) but the staff here are full of knowledge and very helpful. I love that this location stays open until 5, unlike other offices around town. There is a full size parking lot, so parking is never an issue. Unless you visit an hour before close, you will rarely be met with a line. Additionally, there is a user friendly self service kiosk located just outside the customer service area.

I opened two support cases with USPS for two anticipated deliveries where tracking had showed it…read morearrived at this post office before delivery, and ended up not making it to my home. This post office went above and beyond in getting my packages to me. Over the last few days, I've received two phone calls from this post office from a very sweet, considerate person named Tami. They brought the delivery team together, coordinated and confirmed where my deliveries would have ended up, and went as far as to knock on the door of the residence, leaving a note with contact info, and the folks living there called the post office saying they had it and would drop it off at the post office the same afternoon! Thankfully my neighbor connected with me about the other delivery that ended up at their mailbox. I've received both of my deliveries within four days. I write this review because while I would be valid in being frustrated, the fact that the folks here took accountability, came together, and made this right, makes this a 5 star USPS in my mind, and disengaged my ability to be frustrated. Our postal service is very likely overworked, underpaid, and also run by humans - as a human that's part of this community, I make mistakes all the time. I'm so grateful to the folks at this post office that serve such a critical function for all Ben Lomond residents. Thank you again for your help! Tami is an excellent and driven individual, knows the routes well; she deserves a raise!

We need photos to renew our passports and made an appointment for yesterday morning. When we…read morearrived early, we stood around waiting our turn and the two ladies there had to deal with a very crotchety woman and her caregiver. They endured the abuse with patience and compassion, and when it was our turn the clerk was so nice. I was very nervous about my paperwork and after she printed the photos she offered to take care of the mailing for us. (I already had the forms printed.) She did everything! It was wonderful and I am so grateful. I wish I had gotten her name. Thank you, young lady with the green sweater!

In the past 4 months I've had two letters posted from the El Granada post office that have shown up…read morea month later. One just showed up today covered in coffee stains postmarked May 29th. Today is June 27th. So almost a month later. And the other was postmarked in April and showed up in June. Something is screwy there

Complete dysfunction since the new postmaster took over. Packages and letters delivered 2 months…read moreAFTER arrival at the facility, including checks. "Batch" delivery to our PO Boxes with days of empty boxes (never happened before in 20 years) then crammed boxes. Yellow slips with a "sorry we don't see anything" after waiting in line, yellow slips for packages when 50% of the keyed boxes are empty. Waiting on the postmaster to finish talking to some person about non postal related stuff for minutes and told , I'll be with you in a minute, standing there with my yellow slips with a line forming behind me. The workers working hard filling P.O. Boxes and sorting mail while their boss stands there like a statue not offering direction or helping. It's clear to this family that the problem is with the boss here. I could ignore the rudeness and disrespect if he performed even at a barely acceptable level, We have received expensive orders over a month after tracking showed them arrived and missed the date to return them. Just crazy. Never in six decades have I seen such utter incompetence.