A small post office that's big on customer service…read more Yup ... I know what people say about the Post Office. Sometimes it's all true. But not at this location. With a smile and an exchange of pleasantries, I had help saving money on a package I was mailing, picked up some stamps and was on my way with none of the often-heralded sullen attitude. Maybe it's the small town perspective, or maybe it's just the employees themselves. Either way . . . A win.

I ordered a small hand tool from Amazon. Amazon sent me a notice that our postal person could not…read moredeliver the package because she could not reach our mailbox. Really? Photos below say it all. Horrible postal service in Laurel, MT.

I've always had good service at this location. The employees are efficient and friendly even when…read moreI'm having a bad day and don't feel like talking. Great sense of humor so kudos to them for that. The lines move pretty quickly even when there's only one person working. Maybe everyone who comes through the line already knows what they need to ask and what the answer will be so there isn't often a transaction that takes more than 5 minutes -- at least in my experience here. I'm convinced these employees must wake up in the middle of the night repeating the same things they have to say when you're shipping a package: " is there anything liquid, fragile or perishable?" And then the rest of what they say that I can't remember because I'm not waking up in the middle of the night, repeating it. The only thing I don't care for here is the parking lot during peak hours. It's an okay parking lot, but there is so much traffic in and out ( slow driving be damned) there's every chance someone is going to hit you or your car so act accordingly. It's better to park on the street than in the lot.

Had an important file I needed by Sunday. Was not delivered but a notice was left with todays date…read morefor pickup. Went in person to try to resolve this issue and was told I'd need to come in today. The woman I was talking to said there was a chance that it would arrive by close of business Friday, but that she personally would wait until today to come in. They're closed. Now I'm in a very bad position because of the lack of effort and blatant incompetence of a dishonest representative

I spent over $7 for priority mail and it took a week to get there. It would have been faster if I…read moreput a stamp on it and it went regular mail. when I talked to the supervisor about the delay, the attitude was that they had no idea why it took so long.

The Red Lodge Post Office is located, conveniently in downtown Red Lodge. Despite politics in…read moreWashington resulting in post office understaffing, the people that work at the Red Lodge Post Office do an amazing job of handling the ton of mail and packages that come in, and are always willing to help with meeting your needs.

Rude service. The failings of a broken system…read more If you need to send a package I would use the UPS Store around the block, the crew there has always been super nice to me. If you need stamps I suggest you find an ATM or Customer service at a walmart. Otherwise I would just use this as a drop off point for mail and hopefully never have to go to the service counter.

Terrible. The mail for S. Frontage Rd is thrown all down the…read morestreet. Has been for months. Delivery person is an idiot or under the influence I suspect. Boxes end up a quarter mile away. Neighbors get private mail. Its a violation of privacy. Isnt there a federal law about mail tampering??!! Wouldn't throwing it in anyones box down the street of handing it to random people walking down the street without asking for ID (giving your mail/bank statements to the wrong people qualify? Giving christmas presents and cards to your neighbors?? I have to admit, I am really mad. This is NOT the first ime.

This is an old historic postal building in the center of town. I walked in to buy some postcard…read morestamps and there was no one in there but me. The postal clerk was very nice and quick in getting the transaction taken care of and I was on my way in just minutes.

I'm kind of in agreement with the other reviewer -- at least when it comes to the lazy idiots part…read moreof it. For the most part my experiences with the Post Office have all been positive. I needed to mail a small package. I had the box size recommended by the first clerk before she went on break together with the paperwork, ready to go but didn't have (and didn't want to buy) packing tape for a one-time mailing. I wasn't asking clerk number two to tape the package for me as though I were incompetent, only asking if he had tape so I could do it myself. What's more, the customer in line in front of me borrowed the tape to do the same thing. Then it was a long speech about how they can't tape packages for customers because that's not their job. Really? Well no s**t. Apparently, he didn't listen to what I said and that's where the lazy idiot part comes in. How do two employees working at the same time at the same place have two completely different responses? I switched back to the style of box I originally had as nasty clerk went on break and the first clerk came back from her break. And guess what? She gave me the tape to put an extra layer on the box I had already sealed. WHAT THE ???? There were only two customers -- me and the man who borrowed the tape for his box. We weren't holding up a line of customers. Maybe it's only this location and maybe clerk two is the only nasty clerk. Maybe he needs to be working in the back instead of interacting with customers. Two stars because at least one of the two clerks was customer focused. Thank you. Come on USPS. You can do better. I've seen it and know it's possible.

I used to be a regular customer until today. They tried to charge me 3% for using my debit card. To…read moreship my package would have been $30 if I would have shipped with Total Package. Went to the UPS store instead and shipping was only $20. I will no longer go to Total Package. Their shipping rates are too high. Along with the high shipping rates they charge another 3%.

Fast and friendly service. Easy and close parking. Store is neat, clean and always smells good :)read more