Took 3 calls to get a package picked up, and after is was delivered to my house incorrectly !read more

What a bunch of lazy a** fedex workers. They said they tried to deliver my package today and they…read morecouldn't... irony of that is, we are having a bbq and been outside since 9am today with 30 plus people. Not one truck showed up, they just straight didn't want to work because it's a Saturday afternoon. Camera footage for the entire day to prove it. UPS now has my forever business. This has been reported to corp as well as my videos submitted about these liars, specifically the driver. Apparently after getting through to some important people this particular driver already has complaints for doing this. Hopefully my video footage will help this company out and keep track of their employees better.

Love this FedEx office and use them often for small and larger print jobs. Everyone has always…read morebeen friendly, helpful and professional.

I was passing through on my way to an important meeting when I realized that my usb drive with the…read moreinformation I needed for the meeting was corrupted and I had l left my backup drive back at my office in California, so panicked, I looked for any copy/business store open on Sunday to see if I could get my files sent from California to Billings the same day so I could have the information first thing Monday morning. I quickly realized that Billings was so small, that all of the UPS stores were closed on Sunday and the only store like this open was one FedEx Office and Copy Store in downtown Billings. I went there and pleaded with the one very nice employee there if I could have a file sent electronically to their store. Her name was Winter and even though she was unfamiliar with doing this type of transaction, she instantly started calling her boss to find out how to do what I was asking. Within 30 minutes, Winter had the solution, calling the FedEx Office in California and having them send the file to the store in Billings for me to pick up and transfer to a usb drive so I could use for my meeting on Monday. I can say without a doubt that Winter and the Billings, MT. FedEx Office and Copy Store saved my meeting and I was able to successfully present from the file they transferred from the California store. Thank you Winter for all of your help!!!

I receive shipments weekly from all over the country and im taking the time today to let you know…read morethat the driver who delivered furniture today to my personal home in Belgrade Montana went out of his way to be condescending and over the top rude and then looked back and laughed. I will no longer do buissness with anyone that must use your company. Further ill be sure to let everyone i do business with know about my experience with your driver. I plan to contact every company on my business contact via mass email. Absolutely no excuse for that man's behavior in any customer contact capacity. .

Awful,awful,awful!!!!!!!…read more They have had my pkg since Dec 4th, they were supposed to deliver on Dec 9th, however they rescheduled it for the 22. Then they emailed saying it was changed again for Dec 11. Dec 11th came around and after waiting all day they marked it as customer requested reschedule due to weather. ( I had not made that request, this was a lie) Now they are stating next available is not till Dec 26th! This pkg was a christmas gift for the family: seriously, this is how they do business? Their customer support was not helpful either. All the kept saying was i apologize, but never once offering to help resolve the problem or address the mistakes and lies that took place.

Went to this store to ship off a package , and discovered a really great gift store . The staff was…read moregreat and got my package to its destination, I spent over an hour laughing at there great gifts. A MUST

From the owner: Looking for something unusual? We have it: gifts, cards and all your shipping needs right here in…read morebeautiful Billings, Montana

Terrible experience. The customer service is horrible. The owner talks like she knows everything…read more Wouldn't give me a refund so I call the police. End up with a refund of less then I spent. Just trash owner.

From the owner: 45 plus years and still going strong....Stop by and meet the new owner and new staff. I know you…read morewill be impressed with the new look. Bring in your UPS, FedEx or USPS packages and check out the exclusive line of Paper Anchor greeting cards found only at The Mail Drop. You will also find a wide selection of local honey, a variety of huckleberry products, and unique Made in Montana gifts and paper products by Corvidae. We are an Authorized Shipping Outlet for UPS and FedEx. We offer all USPS services and have the biggest stamp selection in town. Our Mailbox prices can't be beat. We offer physical mailboxes, virtual mailboxes, packages storage and mail management services. We are happy to serve you from anywhere in the world. The Mail Drop is 100% locally owned operated in Billings Montana.

This is an old historic postal building in the center of town. I walked in to buy some postcard…read morestamps and there was no one in there but me. The postal clerk was very nice and quick in getting the transaction taken care of and I was on my way in just minutes.

I'm kind of in agreement with the other reviewer -- at least when it comes to the lazy idiots part…read moreof it. For the most part my experiences with the Post Office have all been positive. I needed to mail a small package. I had the box size recommended by the first clerk before she went on break together with the paperwork, ready to go but didn't have (and didn't want to buy) packing tape for a one-time mailing. I wasn't asking clerk number two to tape the package for me as though I were incompetent, only asking if he had tape so I could do it myself. What's more, the customer in line in front of me borrowed the tape to do the same thing. Then it was a long speech about how they can't tape packages for customers because that's not their job. Really? Well no s**t. Apparently, he didn't listen to what I said and that's where the lazy idiot part comes in. How do two employees working at the same time at the same place have two completely different responses? I switched back to the style of box I originally had as nasty clerk went on break and the first clerk came back from her break. And guess what? She gave me the tape to put an extra layer on the box I had already sealed. WHAT THE ???? There were only two customers -- me and the man who borrowed the tape for his box. We weren't holding up a line of customers. Maybe it's only this location and maybe clerk two is the only nasty clerk. Maybe he needs to be working in the back instead of interacting with customers. Two stars because at least one of the two clerks was customer focused. Thank you. Come on USPS. You can do better. I've seen it and know it's possible.

I've always had good service at this location. The employees are efficient and friendly even when…read moreI'm having a bad day and don't feel like talking. Great sense of humor so kudos to them for that. The lines move pretty quickly even when there's only one person working. Maybe everyone who comes through the line already knows what they need to ask and what the answer will be so there isn't often a transaction that takes more than 5 minutes -- at least in my experience here. I'm convinced these employees must wake up in the middle of the night repeating the same things they have to say when you're shipping a package: " is there anything liquid, fragile or perishable?" And then the rest of what they say that I can't remember because I'm not waking up in the middle of the night, repeating it. The only thing I don't care for here is the parking lot during peak hours. It's an okay parking lot, but there is so much traffic in and out ( slow driving be damned) there's every chance someone is going to hit you or your car so act accordingly. It's better to park on the street than in the lot.

Had an important file I needed by Sunday. Was not delivered but a notice was left with todays date…read morefor pickup. Went in person to try to resolve this issue and was told I'd need to come in today. The woman I was talking to said there was a chance that it would arrive by close of business Friday, but that she personally would wait until today to come in. They're closed. Now I'm in a very bad position because of the lack of effort and blatant incompetence of a dishonest representative