Well, I have to say I was very disappointed when I went in today. This is NOT a full-service…read morealteration shop. I don't mind that they're only open Monday through Thursday. I can make that fit in my schedule, but as soon as I walked in the door with three brand new suits that I ordered from New York, California and New Orleans....I was told she no longer alters the length of sleeves on jackets or sport coats. I was told she no longer alters the sides of sports coats, like tapering in the waist, etc.. and I was told that the only thing she could really help me with would be the hem length of the pants. Well, the largest disappointment was that she suggested that I go to a hooterite or someone else who has time for those kinds of things. So people, unless you just simply need pants hemmed, don't walk through the door. I don't know it just didn't make any sense that an alteration shop would send the guy outside the door and pass up on probably $200 of work????? I know it's not the only alteration shop in town but I wasted my time walking to the door. I'll find another place and I'll get the suits ready to go for my summer trips, but I absolutely don't recommend using this place. When I visit my mom in Houston Texas, there are hundreds of alteration shops. I guess next time I should have my suit shipped to my mom's place and then just get them altered there in short order.

Vangie does great work but isn't super friendly, which is fine. Prices are more than fair. Would…read moreuse again.

Have been using these folks for the last couple of years. They have done an excellent service for…read moreus. Pricing is reasonable the staff is very friendly and helpful. Very satisfied with the quality of their finishing.

Great staff who are always very friendly. The quality of work is excellent also. The drive thru…read morelane is fast and convenient. I have a lot of clothes processed here and I've never had an issue. I really like the text they send when your clothes are ready to go also.

Genuinely some of the worst customer service I've ever experienced. I took my sewing machine in to…read moreget it looked at and Eileen was so beyond condescending and rude. She belittled me and acted like I was born yesterday and then charged me $20 to just take a look at my machine! It legitimately didn't even take 10 minutes, she didn't do anything that I haven't already tried myself. Actual highway robbery. Genuinely, go to any other sewing shop in town instead. On top of the bad service, everything in there is way too expensive.

Nice store with a good selection of fabric also, a lot of kits and tools. The staff was very…read morefriendly and helpful.

Been using them for years...they've never ceased to impress…read more They may cost a little bit more but their attention to detail makes it more than worth it. Maybe that's what happens when your name is on the door!

They did a great job with getting yellow stains out of my dark khaki pants. However do not send out…read moreyour leather or suede with them. My jacket came back with white paint stains on it that were not there when I dropped it off. The jacket is ruined. I was stunned.

Very clean laundromat! Prices were good. Lots of large capacity washers - 4 loads at once. They…read morecame out SO clean! The change machine is great - up to $100 bills and it gives you bills back as well as change. The staff was friendly and helpful - especially Kim. Highly recommend!

We've been traveling in our van for a few months now and every 7-10 days we have to do laundry and…read moreunfortunately the van is too small for a washer and dryer. We've lucked out and stayed with some friends here and there and did laundry at their house.. but occasionally we have to use a laundromat. This place was clean, the lady at the counter was super nice and there were plenty of washers and dryers in different sizes. There are also tables and chairs to sit at, a change machine and a bathroom. We used a double load washer and it was $3.25 and took 38 minutes. The dryer was $1 and took 24 minutes and in that time all of our clothes were dry. $4.25 in and out in an hour.. best one so far.

Been here pretty much weekly over the last 7 months. Place is always very clean. People are always…read morefriendly. Had a small issue once and they resolved it with no problem. It's 109 today and they're not skimping on the AC.

Everything! Furthermore, Alicia is an OUTSTANDING employee ~ extraordinarily helpful and so…read morecourteous. Additionally, the place is spotless. This is the best laundromat I've ever been in. Can't recommend it highly enough!

I needed to find a laundromat to wash my kind sized comforter. I found this to be a very clean…read morelaundromat. Watched the girls cleaning the machine's soap/fabric softener dispensers and heard the talking about cleaning the link traps regularly. They were super helpful as I had never been there before. They have three different sized washing machines. Have an atm and change dispenser right there for you. I would go there again.

I read the last review on this place and its decent. But very unwelcoming…read more There's no public restrooms. The place for parking is down an alley. For a can of soda it's 1.75. Would not come here when the expected busy hours are between 8-5 and 8-noon. Sundays? Just no point. But some what clean.

I am from Wyoming and i need to express what a great experience I had having My boots repaired at…read moretheir shop. I took them in to have the heals repaired, they came out looking like a new pare of boots all shined polished and the craftsmanship that they have in their profession. They take pride in their work. Just a great place! I will be back Thanks

First off I'm sorry to have to leave this review, and fair warning, it is long. I don't write many…read moreof reviews and I really expected to leave a glowing A+ one after my initial experience in the store. I also should have spoken up while there and thoroughly looked over my boots before leaving, but I was hitching a ride with someone else and they have a lot of other stuff to do before we leave, so I rushed through my pickup. For that, I apologize to the business that I was not honest while I was in the store. I'm not the kind of cowardly yelp reviewer who smiles in your face, then writes a nasty review after they leave. I'd rather be a good customer who doesn't cause trouble. I also want to say that I have no issue with the store, its staff, or management which is why I wanted to leave 2 stars instead of 1. Everyone in the store is extremely knowledgable, friendly, helpful, and polite. The store is pristine, has an excellent boot stock, and competitive prices that far exceed any other store around in terms of quality, variety, and style. So if you're looking for a new pair of boots, make Al's your first and only destination. That being said, I'm gonna be honest here in the hopes that the repair side of Al's improves. This was my first time going to Al's because I live 5 hours outside of Billings, but I needed a cracked sole repaired before it got worse. I come down here often enough that it made sense to drop them off at Al's. Now, I have had shoes repaired at other "quick repair" shoe places, who usually produce ugly work on resoles. But that's about what I got here and I gotta say that I expected better workmanship from a name like Al's Bootery. I mean, they're a boot specialty store for crying out loud. These pictures were taken right after we left. As you can see, the edges look like they were finished with a wire brush. Unless you don't have masking tape and a bench grinder with a sanding wheel, there's no reason for that. There's polish or dye all over the white stitching (why not just use brown?) There's also a gap between the welt and the sole, glue residue, and the dye looks hastily applied. There was even more glue and wax (polish?) residue before I took the photos, but I peeled/wiped that off because I originally wasn't going to take pictures or leave a review, so that's my mistake. I wore them out of the store, and basically just wanted to hide as much of that stuff as I could once I noticed it. I'm not trying to be unreasonable, but if I handed work like this to someone, no matter how much I charged them, I'd be embarrassed. I make cowboy hats as a hobby, and am very familiar with leather working and how boots are made. So I can understanding how much sweat, time, and hard hand work goes into repairing a pair of boots, while still recognizing clean work. But if I knew the repair job would end up like this, I would have just spent an extra $100 and change and gotten a brand new pair, cuz in the end I didn't really end up saving any money. If the repair was for a pair of work boots, I probably wouldn't be as bothered. But these are my only pair of dress boots. My goal is to have them look sharp for weddings and events and such, so I take care of my boots. I condition and polish them regularly, so I at least expect them to look nice even if nobody else is looking at them because I'm the one who is wearing them out, and I'm the one who is seeing them all the time. Now, I do acknowledge that the turnaround was quick, and that $120 isn't very much for the work done, but that isn't an the excuse to justify poor craftsmanship. And to be honest I'd rather have waited longer if it meant better results. I know Al's is the only game in town because Eiseles no longer does repair, but that is no excuse either. I could see that if Al's wanted the customer to expect better work, then they might charge more. I don't run their business though, so I can't really say. What I can say is please do better, guys. Maybe nobody else around here is looking for a clean finish, so you just do what your customer expects. Maybe nobody has said anything until now. Maybe a review like this doesn't carry much weight nowadays. Or maybe I'm just too old school. Whatever the reason, I was really hoping to be a return customer, but unless things improve, I guess I gotta got to Miles City.