There's an email address for you to send "ideas" about how to improve the business. But if you tell…read morethem about the machines eating your money, don't expect a response. I have lost about $10 over the last few months due to machines that take your money and then break. It's my loss and I will find another place to do laundry in hopes that there is more responsive and present management.

A clean well-lit place for laundry…read more I travel all over the US and use laundromats quite a bit. This place is one of the best. Located a bit out of the way in The Heights area of Billings. Very clean and easy to find. Park in the back for easiest access. Prices are reasonable. The medium front loaders are $3.00. Top loaders are $1.75. Dryers are 25 cents for 6 minutes. You can get change for up to a 20. There is one soda machine. There's an old school Ms. Pacman machine which was cool to play! One review I saw elsewhere mentioned this would be a good place for truckers. Definitely looks that way, although you might have to park nearby.

Clean, well taking care of. The help was friendly and best of all there is a restroom there when…read moreyou need it.

Quick and easy place to do your laundry. There is a change machine that takes cash. Dispenser for…read moredifferent detergents and what not. Couple vending machines if you want some snacks. Staff is sweet. There is also a coffee place and taco restaurant within walking distance for while you wait. AVOID the weekends. The place is packed on the weekends and it winds up a mess from customers. The one staff member does their best to clean, but whole families will show up and hang around.

We have used Valet Today for two years and are very happy with their work, their willingness to…read moretreat our clothes well and be done on time.

I give this business a ZERO rating. In October, they ruined my black dress and the only explanation…read moreI received from the person working was a form letter stating that they are not supposed to accept black Calvin Klein dresses. Be that as it may, my dress is not a Calvin Klein, nor did they warn me it could be ruined. They just took it. I wrote a letter to the manager, Vince Widener, on November 27, 2018 and have never received an explanation or an apology. Is this any way to run a business? Not only did they ruin my dress, they charged me $25 to ruin it. What kind of reputable business does this? Customer service ZERO. I highly recommend you take your dry cleaning to another business. I will not be returning. I had to rate it with one star to be able to post my back experience.

Love this little laundromat on 1st and Broadway! It's clean, has plenty of machine size options,…read moreand everything runs smoothly. The vibe is surprisingly cool, there's some really nice artwork that gives it a homey, welcoming feel. Perfect spot to get your laundry done without the usual stress, and if you need a break, Circle K is right across the street for a quick coffee run. Extras I appreciated ATM machine Change machines several Soap and drink machine Cost is reasonable Absolutely appreciated the community board very thoughtful

This is the first laundromat I've ever been to so I don't have much to compare it to and I don't…read moreknow anything about laundromats. The prices are fairly inexpensive, and small packages of detergent, bleach, fabric softener, and dryer sheets are available to buy from a machine. The dryers are big and work really well, so it doesn't cost much to dry. There is seating inside and outside. I don't think anyone actually works in there, but someone came in to clean. They should consider getting wifi!

They did a great job with getting yellow stains out of my dark khaki pants. However do not send out…read moreyour leather or suede with them. My jacket came back with white paint stains on it that were not there when I dropped it off. The jacket is ruined. I was stunned.

Been using them for years...they've never ceased to impress…read more They may cost a little bit more but their attention to detail makes it more than worth it. Maybe that's what happens when your name is on the door!

Really happy with the care, service, and the quality of this business. We don't dry clean often,…read morebut Orchid is our new "go to." Highly recommend them!

Orchid Dry Cleaners is the best in the state of Montana. They are true professionals and take…read morepride in their work. They are very fair and friendly. It is well worth the drive from Billings to get such great service.

Every time I've been there, they have been more than helpful!! They've…read more fixed several items and gave me advice on my questions over the years! Great fabric choices!

I brought my sewing machine in for cleaning. I was told the machine would be taken apart,…read moredegreased, cleaned and oiled. When I got it home it was obvious it had not been cleaned. The motor cover was coated with blook soot (it wiped off easily). I wiped soot off the motor and it was also under the motor. The machine looked the same as when I brought it in. I took pictures for proof. I called and complained and was told to bring it back. Why would I want to go back when such a poor job was done the first time? I do not recommend this shop for machine care!

Great staff who are always very friendly. The quality of work is excellent also. The drive thru…read morelane is fast and convenient. I have a lot of clothes processed here and I've never had an issue. I really like the text they send when your clothes are ready to go also.

Great service, prompt and attentive! We've always been greeted and treated well and have never had…read morean issue with our clothing when taken to Valet Today for cleaning - it always comes back pristine and with quick turn around! Owners also are involved in our community and give back to multiple organizations through their time and financial gifts. This is important to me when choosing a business to support!