Amazing!!!! Jenna was great to work with! I took my dress from step'n out to her and she worked…read moresome magic! I had a special/odd request to add the sleeves of my mother's dress to my dress but to make them removable, and they turned out perfect! I was very lucky to have the lace and material match to start with, but she did a great job. There were a couple things that I was worried about after the first round of alterations and she went ABOVE AND BEYOND to make sure I was happy with the final product. I was happy that I voiced my concerns because she was very receptive and happy to make my dress exactly how I imagined! I am so excited to dance the night away in my wedding dress that fits me perfectly now! Thank you so much Jenna!

Jenna did my bridesmaid dress for my sisters wedding and she did such a good job I continue to…read morebring other clothing in to get altered. I have got 6 pairs of pants done and she does an amazing job. Would recommend her to everyone!

Genuinely some of the worst customer service I've ever experienced. I took my sewing machine in to…read moreget it looked at and Eileen was so beyond condescending and rude. She belittled me and acted like I was born yesterday and then charged me $20 to just take a look at my machine! It legitimately didn't even take 10 minutes, she didn't do anything that I haven't already tried myself. Actual highway robbery. Genuinely, go to any other sewing shop in town instead. On top of the bad service, everything in there is way too expensive.

Nice store with a good selection of fabric also, a lot of kits and tools. The staff was very…read morefriendly and helpful.

You know you've been wanting to get those alterations done. I'm really glad David could do mine…read more Highly recommend.

Took my Marine dress blues to get altered and rank on. Everything was perfect. David has also made…read morea custom cosplay for me of the Six Million Dollar Man red suit. Top notch guy and much appreciated.

Every time I've been there, they have been more than helpful!! They've…read more fixed several items and gave me advice on my questions over the years! Great fabric choices!

I brought my sewing machine in for cleaning. I was told the machine would be taken apart,…read moredegreased, cleaned and oiled. When I got it home it was obvious it had not been cleaned. The motor cover was coated with blook soot (it wiped off easily). I wiped soot off the motor and it was also under the motor. The machine looked the same as when I brought it in. I took pictures for proof. I called and complained and was told to bring it back. Why would I want to go back when such a poor job was done the first time? I do not recommend this shop for machine care!

Very clean laundromat! Prices were good. Lots of large capacity washers - 4 loads at once. They…read morecame out SO clean! The change machine is great - up to $100 bills and it gives you bills back as well as change. The staff was friendly and helpful - especially Kim. Highly recommend!

We've been traveling in our van for a few months now and every 7-10 days we have to do laundry and…read moreunfortunately the van is too small for a washer and dryer. We've lucked out and stayed with some friends here and there and did laundry at their house.. but occasionally we have to use a laundromat. This place was clean, the lady at the counter was super nice and there were plenty of washers and dryers in different sizes. There are also tables and chairs to sit at, a change machine and a bathroom. We used a double load washer and it was $3.25 and took 38 minutes. The dryer was $1 and took 24 minutes and in that time all of our clothes were dry. $4.25 in and out in an hour.. best one so far.

Kevin is just an awesome fella. He does great work. I have a pair of 10 inch lace up work boots he…read moremade for me. they are just wonderful. I would recommend him for your feet. Martin Wipf Edmonton, Alberta

I used Eisele's to repair a pair of my favorite Sperry shoes. I had a great experience and feel…read morelike the price was very reasonable. I will use them again for sure! Be aware: the address show is incorrect so call for the proper address.

Have been using these folks for the last couple of years. They have done an excellent service for…read moreus. Pricing is reasonable the staff is very friendly and helpful. Very satisfied with the quality of their finishing.

Great staff who are always very friendly. The quality of work is excellent also. The drive thru…read morelane is fast and convenient. I have a lot of clothes processed here and I've never had an issue. I really like the text they send when your clothes are ready to go also.

I am from Wyoming and i need to express what a great experience I had having My boots repaired at…read moretheir shop. I took them in to have the heals repaired, they came out looking like a new pare of boots all shined polished and the craftsmanship that they have in their profession. They take pride in their work. Just a great place! I will be back Thanks

First off I'm sorry to have to leave this review, and fair warning, it is long. I don't write many…read moreof reviews and I really expected to leave a glowing A+ one after my initial experience in the store. I also should have spoken up while there and thoroughly looked over my boots before leaving, but I was hitching a ride with someone else and they have a lot of other stuff to do before we leave, so I rushed through my pickup. For that, I apologize to the business that I was not honest while I was in the store. I'm not the kind of cowardly yelp reviewer who smiles in your face, then writes a nasty review after they leave. I'd rather be a good customer who doesn't cause trouble. I also want to say that I have no issue with the store, its staff, or management which is why I wanted to leave 2 stars instead of 1. Everyone in the store is extremely knowledgable, friendly, helpful, and polite. The store is pristine, has an excellent boot stock, and competitive prices that far exceed any other store around in terms of quality, variety, and style. So if you're looking for a new pair of boots, make Al's your first and only destination. That being said, I'm gonna be honest here in the hopes that the repair side of Al's improves. This was my first time going to Al's because I live 5 hours outside of Billings, but I needed a cracked sole repaired before it got worse. I come down here often enough that it made sense to drop them off at Al's. Now, I have had shoes repaired at other "quick repair" shoe places, who usually produce ugly work on resoles. But that's about what I got here and I gotta say that I expected better workmanship from a name like Al's Bootery. I mean, they're a boot specialty store for crying out loud. These pictures were taken right after we left. As you can see, the edges look like they were finished with a wire brush. Unless you don't have masking tape and a bench grinder with a sanding wheel, there's no reason for that. There's polish or dye all over the white stitching (why not just use brown?) There's also a gap between the welt and the sole, glue residue, and the dye looks hastily applied. There was even more glue and wax (polish?) residue before I took the photos, but I peeled/wiped that off because I originally wasn't going to take pictures or leave a review, so that's my mistake. I wore them out of the store, and basically just wanted to hide as much of that stuff as I could once I noticed it. I'm not trying to be unreasonable, but if I handed work like this to someone, no matter how much I charged them, I'd be embarrassed. I make cowboy hats as a hobby, and am very familiar with leather working and how boots are made. So I can understanding how much sweat, time, and hard hand work goes into repairing a pair of boots, while still recognizing clean work. But if I knew the repair job would end up like this, I would have just spent an extra $100 and change and gotten a brand new pair, cuz in the end I didn't really end up saving any money. If the repair was for a pair of work boots, I probably wouldn't be as bothered. But these are my only pair of dress boots. My goal is to have them look sharp for weddings and events and such, so I take care of my boots. I condition and polish them regularly, so I at least expect them to look nice even if nobody else is looking at them because I'm the one who is wearing them out, and I'm the one who is seeing them all the time. Now, I do acknowledge that the turnaround was quick, and that $120 isn't very much for the work done, but that isn't an the excuse to justify poor craftsmanship. And to be honest I'd rather have waited longer if it meant better results. I know Al's is the only game in town because Eiseles no longer does repair, but that is no excuse either. I could see that if Al's wanted the customer to expect better work, then they might charge more. I don't run their business though, so I can't really say. What I can say is please do better, guys. Maybe nobody else around here is looking for a clean finish, so you just do what your customer expects. Maybe nobody has said anything until now. Maybe a review like this doesn't carry much weight nowadays. Or maybe I'm just too old school. Whatever the reason, I was really hoping to be a return customer, but unless things improve, I guess I gotta got to Miles City.