Hours are not consistent or true as posted their printed signage. Need more accurate hours.read more

You should hire more staffs only one person working and very long line. We waste the time to stand…read moreon line

A clean and quiet branch with a friendly lady behind the counter. What more could you ask for?read more

Very scary area. I've never seen so much bullet proof glass in a post office. I had to lift door…read moreup to place package in then close bullet proof door. Employee then had to lift bulletproof door up on her side take package out. Close bulletproof door. Never so glad to get out of there.

Super nice staff here! It moves faster than some locations. This is my usual drop off and…read morestamp/supply pick up spot.

I wouldn't send my dog there. Worst customer service ever. The manager is absolutely horrible to…read moredeal with.

With all the cynicism regarding anything having to do with the Federal Government, and yes the very…read moreobvious business problems of the USPS, this location does an amazing job. Located on St Joseph Street its a huge building, with ample parking on the street as well as a small lot on the side. The building is older but comfortable to be in, its very clean, with a quiet yet efficient air conditioner and heater, and it has an old Mobile charm that most people would find charming. The staff is awesome, unlike some of the horror stories you have heard about other Postal employees, they are on the ball. They can answer most questions efficiently and correctly. They have a large understanding of how to streamline the passport process, rent a p.o. box, sell you a money order or even just send the letter or package you need. The people who work here really seem to enjoy it and go out of their way to help. They always greet with a smile and seem to be able to remember you if you have ever been there before. All in all, probably the best postal experience I have ever had in my life!

Better training on the shipping of packages to our military APO addresses. They try to charge 3x…read morewhat it should cost every time I go in here. I use the approved flat rate box for military and Told me it was $108 when it should have only been $32. I took my package and left. Never again will I visit this location. Employees seem aggravated to be there and that they have to wait on you or maybe they just act that way toward certain people. Horrible experience!!!

They are rude and I always have the "attempted delivery" but my doorbell NEVER rang and my door…read morenever knocked!

Decent enough post office just off of Interstate 10. I was able to get in and get my package in the…read moremail and get back on the road. All in all, not a bad post office and I was able to get my package in the mail. However, be advised that they move very slowly and offering any customer service is definitely not a priority. I waited a few minutes for two employees to stop talking to begin to assist me and then after I paid and my receipt was dangling on the machine after paying, the person at the desk still felt it more important to stand up and stretch and and look at her phone than take the split second to hand me my receipt.

What an interesting little post office in the Crichton area of Mobile…read more I needed to mail out my Christmas cards, which I had accidentally spilled water all over earlier that day. I went in and there was no one in line so I went straight to the window. I bought 30 stamps as well as a cute card. Who knew you could buy cards at the post office? They have a decent selection and they're fairly inexpensive. I told the lady at the window that I was totally blaming that spilled water on the post office. She smiled and winked and told me to bring them inside to the window next time instead of dropping them in the outside box. I put stamps on my cards and dropped them in the inside box and was on my way within just a few minutes. The runner at my office recommended this post office because he said it's never busy, and he was right. The post lady was super friendly and pleasant. Unfortunately, after close inspection of the nearby trees, I had no luck finding the elusive Mobile leprechaun. Maybe I'll go back in March. ;)

Very slow and the workers are having too much fun joking and flirting and ignoring growing lines…read more This place badly needs to be reviewed by the postal service and although I realize (because an older member of the branch told me this) that they cannot be fired or even really disciplined it is worth avoiding this branch if you can. It is a pity in this day and age to encounter a branch of the postal service performing at this inefficient, non-professional and non-caring level.

The delivery personnel from this office to my neighborhood are incompetent. Mail is delivered to…read morethe wrong boxes and packages are left in leasing office without any notices left in the mailbox. I had a package delivered today to a parcel locker, but no key was left in my box so I can not get to the package. I call the Springhill office several times and they do not answer their phone. I am on hold with the National Office to voice my complaints. Obviously, it is no better service higher up as I have already been on hold for 49 minutes.

absolutely awful service they can't package anything you fucking bring them. I bring a QR code of…read morepacking slip I have it on my phone I have everything they need and they can't print my fucking label. do not go here

Your driver who delivered a package from amazon, scanned the package and tossed it back into her…read moretruck saying it was delivered , she did this on camera . On Dawes rd, Moble Alabama . You have thieves working for the Post office . I want my package you stole right in front of us.

I went in to renew my passport. William Impasto was very kind, patient and helpful. I was a…read morelittle nervous since my passport had expired several years ago. He made the experience easy and pleasant.

I regularly use their services to send letters via Priority Mail to my loved one currently in…read moremilitary basic training (BMT), where they are only permitted to receive letters/envelopes. I requested Priority Mail service for my envelope. The clerk provided the incorrect slip suggesting a larger package when only an envelope was needed and acceptable. When I voiced my concern that the package would not be delivered to a recruit in BMT, the clerk responded with an unprofessional and dismissive attitude. I was overcharged for the service, paying $13.00 when the usual rate is $11.00. Furthermore, the clerk failed to process the mail correctly. She only applied the Priority Mail sticker directly to my personal envelope and did not stamp the mail or place it into the appropriate Priority Mail envelope casing as is standard procedure. The letter is now lost and its whereabouts are unknown. I strongly believe the improper processing is the direct cause of its loss. This is especially upsetting as it was a critical letter to a recruit with limited communication access. I would like to acknowledge that employee Brian was extremely kind, helpful, and professional when I returned to the Post Office to inquire about the lost letter.