I stopped at the UPS Store to return an Amazon purchase. I took my dog in with me. Toby is my…read moreservice dog and has been for 10 years. I didn't have his vest on him because we were on our way to the vet's (he is sick) and the trip to UPS was a spur of the moment decision. I was asked if Toby was a service dog and I immediately said yes. I was then told I would have to buy a mailing package to return an Amazon purchase. While I was getting package the lady behind me ask to go ahead, I had no issue with that as I returned to the line, they were discussing the fact Toby was with me and the lady behind the counter said, "there is nothing I can do about it". I ask if they were talking about my dog. She rudely told me I was not talking to you. When it was my turn, I had dropped the mailing package on the floor and bent over to pick it and tossed it on the weight machine. She then informed me I could go to another place to mail my package (she indicated I was being rude). I told her I wanted to just return the package. I have been using this UPS store for years. I was stunned at the rudeness. Yes, I was at fault for not having Toby's service vest on (I was distraught by the fact Toby was sick). I am writing this review in the hope that she will re-evaluate her attention toward her customers. Not all handicap people have visual issues, and you have no idea what people are experiencing on any day. Senior citizens, handicap persons, all people should be treated with respect.

I have never had such a time consuming and bad service. took over an hour to send 3 packages and…read morethey sent the 3rd one to the wrong place. when I saw that on the tracking app they tried to charge me again to reroute it. Blamed it on me for not noticing that they were sending the 2nd and 3rd package to the same address. I said never mind bring it back & I'll send it thru the post office. Nope, couldn't even do that. instead of taking it back in the store and calling me like they said they would, they refused the package & sent it to my old address. I don't even know how they got that address. it wasn't anywhere in our transaction! so now I have to drive to my old house tomorrow to get it. I will NOT be using UPS again

Hours are not consistent or true as posted their printed signage. Need more accurate hours.read more

You should hire more staffs only one person working and very long line. We waste the time to stand…read moreon line

Very slow and the workers are having too much fun joking and flirting and ignoring growing lines…read more This place badly needs to be reviewed by the postal service and although I realize (because an older member of the branch told me this) that they cannot be fired or even really disciplined it is worth avoiding this branch if you can. It is a pity in this day and age to encounter a branch of the postal service performing at this inefficient, non-professional and non-caring level.

The delivery personnel from this office to my neighborhood are incompetent. Mail is delivered to…read morethe wrong boxes and packages are left in leasing office without any notices left in the mailbox. I had a package delivered today to a parcel locker, but no key was left in my box so I can not get to the package. I call the Springhill office several times and they do not answer their phone. I am on hold with the National Office to voice my complaints. Obviously, it is no better service higher up as I have already been on hold for 49 minutes.

Wait until the absolute deadline to ship anything, if you have any packages going through this…read moreforsaken location, go ahead and add a week and a half to your delivery date.

Decent service at this US Post Office location. I pop in here pretty often to mail pre-paid…read morepackages. Sometimes there is quite a long line for those needing to purchase stamps and postage. If you have already put labels on your packages, you can just drop them off at the desk. No need to wait in line.

Poor customer service. Do NOT come here if you need help. They will push you aside if you don't…read morecome here often and they know you on a first name basis. First and last visit. I will spread the word. Same your gas. Drive elsewhere to get great service. I would give zero stars if allotted.

The rating of "not good" is still too high, but here it is in a nutshell:…read more I buy alot of items from Amazon and some of the times there are returns. I follow the instructions to the letter, re-box when needed and print the QR code for them to scan because often times I am not the one returning the item physically. IT NEVER FAILS, every (and I mean every) time we go to this particular branch, it's the same story. The owner, clerk or package handler, or whatever her title may be is EXTREMELY RUDE and seemingly finds fault with everything. She once talked my husband (returning the package) into purchasing a box we didn't need. It's just outrageous the things people will pull to catch a buck, and this one is a class act (sarcasm.) I continue using this branch, despite the rudeness and BS I have to endure simply because it's closer, and firmly believe that is the only reason most people probably go to that branch, CONVENIENCE!

I was told my shirts would be done by a certain date. After hearing nothing back from them at the…read moreexpected completion day I reached out to them and was told they will be done within a few days. The shirts were not done after a few days so I reached out again and was basically strung along with excuses as to why they haven't been finished. I decided to go into the store and pickup my shirts so I can take them somewhere else. I was met by a woman who scolded me for wanting to take my shirts somewhere else. She took me in the back to get away from the customers in the front and gave me her two cents in not a kind manner to say the least. After she was done we walked to the front and she dropped my box of shirts on the table in the front instead of kindly handing the box to me. I have never experienced this kind of customer service in my life. She made me feel as though I did something wrong when they had told me several completion dates only to string me along for months.

A one of a kind place to shop. Family owned and operated since 2003. Recently moved from 10160…read moreAirport Blvd to 7985 Tanner Williams Road Mobile, AL, 36608. Ready to meet all your printing and embroidery needs! Open for business 6 days a week with a NEWLY remodeled storefront called The Trading Post at P.T.M.

Hansen installed two HVAC units for us and serviced them over the past six years. We had a…read moresemi-annual contract with them and had them repair duct insulation. They are always quick to call to update me on arrival times, and someone is always available when there is any problem. They stand behind their equipment and their pricing is fair. We have since moved from that home and I have called them to install programmable thermostats in our new home. Scheduling an appointment was easy and Emily was very accommodating. The technician made sure I understood how to operate the new units before leaving and his installation was tidy and clean. Always polite and efficient staff. We have chosen Hansen to service the units In our new home too.

I have had 4 ac units replaced in different houses over the past 7 years -- I wish Hansen did them…read moreALL. I have lots of comparisons. I have a semi-annual contract for service and inspection, and this was completed a few days ago. As always, the techs are polite, they educate you, they point out any concerns, and they are extremely thorough. I appreciate Hansen's scheduling software, their follow-up after service, and how they value my time. This customer experience is a rarity nowadays.