A clean and quiet branch with a friendly lady behind the counter. What more could you ask for?read more

Very scary area. I've never seen so much bullet proof glass in a post office. I had to lift door…read moreup to place package in then close bullet proof door. Employee then had to lift bulletproof door up on her side take package out. Close bulletproof door. Never so glad to get out of there.

What an interesting little post office in the Crichton area of Mobile…read more I needed to mail out my Christmas cards, which I had accidentally spilled water all over earlier that day. I went in and there was no one in line so I went straight to the window. I bought 30 stamps as well as a cute card. Who knew you could buy cards at the post office? They have a decent selection and they're fairly inexpensive. I told the lady at the window that I was totally blaming that spilled water on the post office. She smiled and winked and told me to bring them inside to the window next time instead of dropping them in the outside box. I put stamps on my cards and dropped them in the inside box and was on my way within just a few minutes. The runner at my office recommended this post office because he said it's never busy, and he was right. The post lady was super friendly and pleasant. Unfortunately, after close inspection of the nearby trees, I had no luck finding the elusive Mobile leprechaun. Maybe I'll go back in March. ;)

Hours are not consistent or true as posted their printed signage. Need more accurate hours.read more

You should hire more staffs only one person working and very long line. We waste the time to stand…read moreon line

Wait until the absolute deadline to ship anything, if you have any packages going through this…read moreforsaken location, go ahead and add a week and a half to your delivery date.

Decent service at this US Post Office location. I pop in here pretty often to mail pre-paid…read morepackages. Sometimes there is quite a long line for those needing to purchase stamps and postage. If you have already put labels on your packages, you can just drop them off at the desk. No need to wait in line.

Super nice staff here! It moves faster than some locations. This is my usual drop off and…read morestamp/supply pick up spot.

I wouldn't send my dog there. Worst customer service ever. The manager is absolutely horrible to…read moredeal with.

The people here are awesome!!!! I sell on eBay and come here a lot…read more The postmaster is super friendly, and has helped me solve a few order mix ups. I got my Gloom back, but never my Maushold! But it's okay, I found another one soon after that whole ordeal. Joe, the lead clerk, is funny as heck and will give it to you straight. He has offered up some valuable resources to me, a nerd who at first admittedly had no idea what he was doing. Andrew is the man, super friendly and definitely has management material written all over him if he's not at that level yet. There are a few other clerks whose names escape me, but this team is solid. Did I mention the mail carriers? The ones who deliver to my apartment gave me their numbers so I can call them if I ever have any issues with the nerdy crap being delivered to me. I'm sure the eBay sellers I purchase from appreciate that... To my tall friend, and I'll get your name again next time - save me a sealed ETB if you ever find 2 of something cool!!!!! Not enough good things to say about this place. Selling on eBay has shown me the other side of customer interactions... it is frustrating when a customer is accusatory when you have your bases covered, but I guess that's human nature? Idk.... No excuses. Just a reminder to whoever reads this to be patient, we all have our own unique lives we're leading. To the PM, good luck with your little one on the way!

I've met some rockstar employees at different USPS locations. I define a rockstar by their…read moreknowledge, patience, understanding and kindness. I judge the level of customer service by how I feel about my interaction with the postal service employees. Unfortunately, this particular location is hampered from being high-performing by at least one employee (caucasian woman) that I interacted with this morning at the front. Her advice regarding how to ship my item was satisfactory (reason for getting 2 stars). However, her general tone felt negative and cynical. I became confused on the timing of the payment for my shipping material, and then she became condescending publicly, which of course made me feel humiliated (even for the brief moment that it occurred). I imagine the local USPS leadership that will read this review will know exactly who I am talking about based on my description of the employee and the interaction (apologies for not getting a name). They will have to weigh the importance of customer service relative to technical skill as it relates to the successful operation of a USPS location. Given that she is likely technically sound, will you just "look away" from the negative behavior?

A full service post office close to where I live who provides good service. The one star deduction…read moreis for their mail carriers who seem to change pretty often and cross up the mail while acclimating to their new route. The in house folks are pretty friendly, helpful and professional. They also carry a variety of stamps for those who might collect or just want a change of pace. I would say I make a dozen trips a year and also use the outdoor mailbox pretty often.

Very slow and the workers are having too much fun joking and flirting and ignoring growing lines…read more This place badly needs to be reviewed by the postal service and although I realize (because an older member of the branch told me this) that they cannot be fired or even really disciplined it is worth avoiding this branch if you can. It is a pity in this day and age to encounter a branch of the postal service performing at this inefficient, non-professional and non-caring level.

The delivery personnel from this office to my neighborhood are incompetent. Mail is delivered to…read morethe wrong boxes and packages are left in leasing office without any notices left in the mailbox. I had a package delivered today to a parcel locker, but no key was left in my box so I can not get to the package. I call the Springhill office several times and they do not answer their phone. I am on hold with the National Office to voice my complaints. Obviously, it is no better service higher up as I have already been on hold for 49 minutes.

absolutely awful service they can't package anything you fucking bring them. I bring a QR code of…read morepacking slip I have it on my phone I have everything they need and they can't print my fucking label. do not go here

Your driver who delivered a package from amazon, scanned the package and tossed it back into her…read moretruck saying it was delivered , she did this on camera . On Dawes rd, Moble Alabama . You have thieves working for the Post office . I want my package you stole right in front of us.