Officer Hicks was wonderful today with my son! He got his permit and he had to take the test…read moretwice. She took the time to go over the answers he got wrong and made him feel at ease. We were in and out (made an appointment) in no time!

Yeah there's some waiting but when it's your turn you get help with every question you have,…read moreservice you need and you're on your way in short order.

05/27/2026 Dear Kim Chatwood,…read moreI am writing to thank you for all your help transferring my old plate to my new vehicle earlier today. I truly appreciate the time you took to assist me with my request. You went above and beyond finding all the info I needed to complete my process. You saved me so much time from leaving the line, going home and trying to find paperwork from the insurance co. that is required from the state to change over plates. Your support made the process much easier and I am grateful for your professionalism and kindness shown to me. If employees had the empathy and knowledge you possess for customers, the license bureau would not be compared to a root canal. You treat people with respect and a great willingness to help us. A wonderful representative employee for the license bureau at 1100 Fairhope Ave. 36532

I had made an appointment online as suggested since the satellite location in Robertsdale is still…read moreunder construction for my tag renewal. I arrived at 2:27 pm and my appointment was for 2:30 pm. I checked in and received my number. The chairs were full. My number was called and I was leaving at 2:42 pm. The lady helping me was very personable and very efficient. I recommend everyone to make an appointment online to avoid a long wait or pay the extra dollar and mail the renewal in. Also do not forget they charge extra for you to use your credit/debit card .

All county offices should be as well organized as this one. As soon as we crossed the threshold, a…read moreCounty Constable greeted us and directed us to the proper location to get a number and to sit. The waiting room is designed to accommodate a LARGE number (almost a hundred) of people, including those who may have special physical needs. Clear signs let you know where to go, which number is being served and which windows are available. Our agent was friendly and quite helpful. I'm rather surprised by the effectiveness and efficiency of the location. In the future, I won't dread any necessary visit.

Spent all day calling to get information on the Real ID and never got to talk to a person.read more

I can't say enough good things about the help we received from Officer Gary Scott after we…read morediscovered a missing item after my son was vacationing with friends in Gulf Shores. He was so helpful from the beginning and never once made us feel like we were a bother. All-in-all thanks to an Air tag and the help of Officer Scott the property was located the same day. He was friendly and caring, we appreciate all the work Officer Scott! (Someone get this man a pizza) -Thank you, all the way From Tennessee

Wow! Your officers do not even know basic trespass laws. Once a warning is given a person has the…read moreopportunity to leave, if they dont leave or they come back they can be charged.

the deputy went out in the early morning hours was attentive and observant and quickly diagnosed a…read morewellfare check as a non emergency thus he provided a much needed service. with all due respect quick assessment was necessary. he was well spoken, polite and asserttive staing that everything looked good. rest in peace deputy sheriff jason lee acton

Deputy Glass was rude and acted like I was wasting his time my husband had threw me down and hit me…read morethe bruises are still black I called again for another deputy and the Sergent said "I am not sending another deputy the case is inactive after Deputy Glass called my husband (who lied) conflicting stories on what happened so I'm still bruised and living in a state that takes domestic violence seriously I'm not going to stop until the sheriff hears from me

Their lobby is open24/7 so I can go get my mail at my PO Box at my convenience. Also the window…read moreagents are always nice.

A clean and quiet branch with a friendly lady behind the counter. What more could you ask for?read more

I visit with my young granddaughter every week. The staff is always friendly and helpful.read more

My family and I come to this library regularly all the way from Elberta because they have a better…read moreselection of books, dvds, children's books, and audiobooks than the Foley library, Elberta library and Lillian libraries combined. It's worth the hike for us because we are regular library users, being home schoolers. I've found this library to be the best of those I've visited in the county, and I'm something of a library connoisseur, though I admit I haven't visited them all yet. Btw as for the other reviews: Just because someone liked "the cute little red haired librarian" is not a reason to give a review. IMHO.

The people here are awesome!!!! I sell on eBay and come here a lot…read more The postmaster is super friendly, and has helped me solve a few order mix ups. I got my Gloom back, but never my Maushold! But it's okay, I found another one soon after that whole ordeal. Joe, the lead clerk, is funny as heck and will give it to you straight. He has offered up some valuable resources to me, a nerd who at first admittedly had no idea what he was doing. Andrew is the man, super friendly and definitely has management material written all over him if he's not at that level yet. There are a few other clerks whose names escape me, but this team is solid. Did I mention the mail carriers? The ones who deliver to my apartment gave me their numbers so I can call them if I ever have any issues with the nerdy crap being delivered to me. I'm sure the eBay sellers I purchase from appreciate that... To my tall friend, and I'll get your name again next time - save me a sealed ETB if you ever find 2 of something cool!!!!! Not enough good things to say about this place. Selling on eBay has shown me the other side of customer interactions... it is frustrating when a customer is accusatory when you have your bases covered, but I guess that's human nature? Idk.... No excuses. Just a reminder to whoever reads this to be patient, we all have our own unique lives we're leading. To the PM, good luck with your little one on the way!

I've met some rockstar employees at different USPS locations. I define a rockstar by their…read moreknowledge, patience, understanding and kindness. I judge the level of customer service by how I feel about my interaction with the postal service employees. Unfortunately, this particular location is hampered from being high-performing by at least one employee (caucasian woman) that I interacted with this morning at the front. Her advice regarding how to ship my item was satisfactory (reason for getting 2 stars). However, her general tone felt negative and cynical. I became confused on the timing of the payment for my shipping material, and then she became condescending publicly, which of course made me feel humiliated (even for the brief moment that it occurred). I imagine the local USPS leadership that will read this review will know exactly who I am talking about based on my description of the employee and the interaction (apologies for not getting a name). They will have to weigh the importance of customer service relative to technical skill as it relates to the successful operation of a USPS location. Given that she is likely technically sound, will you just "look away" from the negative behavior?