A clean and quiet branch with a friendly lady behind the counter. What more could you ask for?read more

Very scary area. I've never seen so much bullet proof glass in a post office. I had to lift door…read moreup to place package in then close bullet proof door. Employee then had to lift bulletproof door up on her side take package out. Close bulletproof door. Never so glad to get out of there.

With all the cynicism regarding anything having to do with the Federal Government, and yes the very…read moreobvious business problems of the USPS, this location does an amazing job. Located on St Joseph Street its a huge building, with ample parking on the street as well as a small lot on the side. The building is older but comfortable to be in, its very clean, with a quiet yet efficient air conditioner and heater, and it has an old Mobile charm that most people would find charming. The staff is awesome, unlike some of the horror stories you have heard about other Postal employees, they are on the ball. They can answer most questions efficiently and correctly. They have a large understanding of how to streamline the passport process, rent a p.o. box, sell you a money order or even just send the letter or package you need. The people who work here really seem to enjoy it and go out of their way to help. They always greet with a smile and seem to be able to remember you if you have ever been there before. All in all, probably the best postal experience I have ever had in my life!

Better training on the shipping of packages to our military APO addresses. They try to charge 3x…read morewhat it should cost every time I go in here. I use the approved flat rate box for military and Told me it was $108 when it should have only been $32. I took my package and left. Never again will I visit this location. Employees seem aggravated to be there and that they have to wait on you or maybe they just act that way toward certain people. Horrible experience!!!

Wait until the absolute deadline to ship anything, if you have any packages going through this…read moreforsaken location, go ahead and add a week and a half to your delivery date.

Decent service at this US Post Office location. I pop in here pretty often to mail pre-paid…read morepackages. Sometimes there is quite a long line for those needing to purchase stamps and postage. If you have already put labels on your packages, you can just drop them off at the desk. No need to wait in line.

Very slow and the workers are having too much fun joking and flirting and ignoring growing lines…read more This place badly needs to be reviewed by the postal service and although I realize (because an older member of the branch told me this) that they cannot be fired or even really disciplined it is worth avoiding this branch if you can. It is a pity in this day and age to encounter a branch of the postal service performing at this inefficient, non-professional and non-caring level.

The delivery personnel from this office to my neighborhood are incompetent. Mail is delivered to…read morethe wrong boxes and packages are left in leasing office without any notices left in the mailbox. I had a package delivered today to a parcel locker, but no key was left in my box so I can not get to the package. I call the Springhill office several times and they do not answer their phone. I am on hold with the National Office to voice my complaints. Obviously, it is no better service higher up as I have already been on hold for 49 minutes.

Hours are not consistent or true as posted their printed signage. Need more accurate hours.read more

You should hire more staffs only one person working and very long line. We waste the time to stand…read moreon line

Clean and quiet location with exceptional service by the lovely Miss Aretha! Doing business here is…read morealways a pleasure. 5 stars.

2/23 12;35, young black lady barely looked at me and never said anything when I dropped off a…read moreprepaid package.

Quiet location in midtown Mobile. The ladies behind the counter are pleasant and helpful, making my…read morevisits quick and efficient.

Good customer service offered with precision, patience and efficiency. We use the Old Shell Road…read morelocation often

Charged me $20 for a box for an Amazon return. When I did the return label, it said the UpS would…read morepackage it for free. Not $20. The box was more expensive than the refund. This place is a joke.