When the older man works he gets there late close to 9am then tells us to give me another 20…read moreminutes so he can open happens all the time. Then when the lady works there it has been plenty of timesthat I get there around 12 and has a sign on the door be back in 30 minutes then at 1 she leaves to lunch unbelievably.

The lady that works here must be the dumbest lady I've ever encountered at any post office. Very…read moreclear on what I needed, and she had me get in line three times because every time she told me something different. I had the forms in front of her and even so didn't make it clear. Always a different issue when I go.

Came to renew passport, Holly went above and beyond to assist with process. Thank you for helping…read moreus.

6/2026 My Amazon package was to be delivered on a Sunday through USPS. Delivery person did NOT…read moreread the specific instructions on the package and claimed they couldn't deliver it. The package then disappeared for 3 days with absolutely NO tracking or scanning on it, until I contacted my LOCAL PO (why it originally went to BG, I don't know. Perhaps they work on Sundays, and the local PO doesn't) and requested they locate the package. They did find it the same day, and I had to go to the BG PO to pick it up. I have to wonder how long it would have taken to do something about that big box if I hadn't contacted my local PO?? BG needs to do better.

Shipped a $12K watch. Paid $100 for all the bells and whistles shipping. Package never arrived…read more Tracking says it has been sitting at Bellk Gardens for the last 8 days. How does this happen with registered mail. I have filed an insurance claim. In the meantime, I've been calling Bell Gardens Post Office for three days. Phone just rings for 5 minutes then goes to busy signal.

It's worst warehouse to pickup the load if I want give 0 star, the security guy really don't know…read morehow to talk he's just talking shit to everyone he is very Rude and abusing without any reason

Dolores is one of the rudest petiole I have ever met. I have had several interactions with her and…read morehave provided the worst customer service. I'm not sure why they keep people like that working for such a busy business. Other workers are very lazy as well just no effort. I have filled out several surveys about this and nothing has improved.

3pm Thursday. Shipping a gift to France. Jose Garcia assisted me and was so kind, patient and…read morehelpful way above and beyond. I made sure to note his name. He also spoke to other customers in the same manner. Totally worth the drive to experience this level of service. Call me crazy for 5 stars but I give what's deserved. Small parking lot that was empty when I arrived. Thank you!

I spoke on the phone with Asha and she was so incredibly kind and helpful!…read moreWe weren't able to fix the problem but she gave me the answers I needed to get an answer. I also make my money orders here often and the staff is always as helpful as they can be an accommodating to other customers with language barriers or disabilities. No post office is going to be perfect let's be honest but these are honest, hard working people trying their best and it's greatly appreciated!

Abysmal customer service. Went in to ask a question on how to add a unit for an ADU that we built…read moreso they can deliver mail. Postmaster didnt want to take a quick minute to answer my question, POS

You already have low expectations for post offices... but this one truly encompasses the worst of…read moreall public service offices. Horrible staff. Horrible management. Worst USPS ive ever visited.

We came in to buy postage & envelopes to send several letters to Santa. Without hesitation the mail…read morelady received my son's letter with a big smile and the experience 10x better than I could have imagined. I believe her name is nancy. The post office is very lucky to have her on staff. She's always very efficient and helpful. This post office location is always clean and welcoming. Having a post office is our community is very valuable.

Went in today to renew my passport and it was the most exhausting passport renewal of my life !!!…read moreSomehow the lady working the window couldn't place the paperwork inside the envelope making the process difficult. She was telling me what page numbers to place inside as If I do this on a daily basis. Besides making it confusing for me , she was making hold the line which is pretty annoying when people are in a rush . The reason why this post office has good reviews is because they ask you to rate them in from of them . They place the paying screen in front of of you with 3 different faces to show your satisfaction. I'm sure most people feel pressured to push the happy face button lol . I didn't

Very nice and helpfull people attend here. I drop mail almost daily, and always good attention.read more

I am concerned about our checks going missing after they are picked up. Someone stole a batch of…read moreour checks (all 37 of them) after the mail lady picked them up form our office. The larger $ value checks were tampered and they changed the payee. Luckily we have positive pay and they were rejected. We also had check cashing places calling to validate checks that had also been tampered. How does this happen when they are picked up directly by a USPS employee. Not the firts time this happens.

Miss Denise is always friendly and knowledgeable. THe office has a nice choice of Hallmark cards on…read moredisplay for sale which is very convenient and a good reminder for those special occasions or just because.

My experience in getting a passport was stress free and a breeze. I had the worst experience in my…read moreown city'a post office to the point where I never thought I'd have a passport. The rep made it so easy. I was in and out with pictures taken there in about 15 minutes! Thank you!

I had an easy and prompt experience. Line advanced quickly. Post office worker was nice and…read morefriendly. I needed to send a tracked item and they did it for me. Easy and fast. There was only 2 windows open. One more open window would have helped. Also. Full service Post office opens at 930. That's late.

Had such a great experience at this location . Needed to get my passport renewed already worried I…read moreneeded expedited services for a trip I have in a few weeks . The girl who helped me was so kind and fast with everything . I didn't like the pictures the guy took at the local Walgreens and retook my pictures and came out 100 times better .

Lady in the front declines to do her job. Wants me to print a QR code for a return when I clearly…read moredon't have to. Wouldn't even bother to look. She should be fired! Go to another post office. HORRIBLE SERVICE